Purejoy24 Reviews 374

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

AHILBY assisted with my request for a refund. I look forward to resolving this issue and Ahliby was very prompt with their help AHILBY a asistat la solicitarea mea de rambursare a banilor . Aas... See more

Rated 3 out of 5 stars

Worst scam ever. Received E-Mail saying my delivery via Parcel Force delayed because of illegible address. Looked like Parcel Force and required 2 Euros fee to accept address. Received welcome... See more

Rated 3 out of 5 stars

It took a long time before the a resolution was given. Although I appreciate the assistance with the matter, I believe a better turn around time can be improved. I was also asked to edit my rating... See more

Rated 5 out of 5 stars

Elsa, thank you for your efficiency, speedy response and respect you used in handling this matter. From the start you showed friendliness, being helpful and understanding. I acknowledge the fact tha... See more


Contact info

4.0

Great

TrustScore 4 out of 5

374 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have been waiting for my refund after…

I have been waiting for my refund after I posted my review last week. But everyday am getting an email asking for my review again before my refund is processed.
This is tiring and feeling like a scam at this point. Stop sending me messages about reviews and refund me my money already!!

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for your efficiency. You are a star

Elsa, thank you for your efficiency, speedy response and respect you used in handling this matter. From the start you showed friendliness, being helpful and understanding. I acknowledge the fact that I was ill-informed, but even that did not deter you from giving excellent service.
Thank you again for understanding my predicament.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

satisfied

I have been written to several times indicating each step to follow and the deadlines imposed when resolving the problems have been followed. kurt

16 May 2025
Unprompted review

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