Pureaura Reviews 

This is absolutely one of the worst experiences I have ever had. I ordered something and it was nothing like I thought it was so I wanna return it. You’re giving me your runaround and finally after seven emails back-and-forth. They’re telling me that I can return it but it has to go back to China even though when I got it the return address was Florida so tell me why I have to return it back to China when it came to me from Florida???? I am reading that people are not getting their refunds so I’m sure not wanting to send this back and having them keep my money I might as well just keep their crappy stuff I really wish I would’ve read these reviews before I ordered. The last 10 reviews are all one star

This product is a “fake”, not what I wanted. They say shipping is 5-8 days, this is a lie! They ship from China. It has to go through customs. Takes almost 1 month. Also, product is a mini size. Pure FALSE ADVERTISEMENT! Refund for your order? not happening!

I had ordered a product back in July. I am still waiting on it. They refuse to give me my refund. They keep telling me that my order is on its way. It’s been sitting in Spokane apparently since August 8, I live in Montana so it’s not coming and they won’t give me my refund don’t shop with this company

Do not purchase from pure aura. Customer service will not refund any products purchased. Product I bought was falsely advertised. Said “Peter Thomas” eye tightened on site, I received a copy brand which was horrible. After numerous attempts for return instructions, no response! Not a legitimate company.

I measured myself and ordered accordingly and when the bras arrived, they were way too small and when I tried contacting them to organise sending them back for a refund, they ignored every email I sent. They also charged me for shipping. when it was free and charged an exchange rate, when it was clearly advertised in $AU. Not happy Jan. Do not order from these guys.

Wrong size like 3 sizes to small , will not reply to emails I have sent 4. Took 3 weeks to receive my order & it was not worth the wait. Poor quality bra’s are not what is advertised. They are not Australian made & owned as advertised. The 180 day money back guarantee is not backed up as this company ignores their emails . I am reporting this company to Australia consumer affairs & I will be Showing photos of the poor quality of this product on all social media platforms.. Name & Shame ..

I purchased a product from this Company and the items did not fit nor was the sizing advertised correct (WAY too small!) I emailed them within a couple of days of receiving the order to request a return and refund. I received NO response and have now sent THREE emails to their customer service email over the past two months! Do Not Buy from these scammers! Sorry, but here's no other way I describe them.

Absolutely so annoyed my items turned up the sizing is not correct neither is the product I have sent 3 email to return the bras no response, called the number disconnected, I will be taking this to the accc where to go from here, DO NOT ORDER ANY PRODUCT FROM THIS COMPANY THEY ARE A SCAM.

Way too small even though used their recommended size & quality is not good.
Also was charged delivery when it was supposedly free.
Sent them an email a week ago & still have had no response

Received the bras "Not true sizing"
I brought these for my daughter I brought 2XL (100 -115kg) The cup size is not true.
Way too small and don't like that the strap clasps are plastic and don't sit flat. Would Not Buy again.
Thanks
Loretta

Great customer service and help with the missing tubes very understanding, the only place you should go if your ordering similar products !!

One of them was empty didn’t even use it, and it took forever to be delivered

The product had good quality and they delivered it to me exactly next day. I had a good experience with this website and their service