First order with the brand and will be ordering again!! I did have a rocky start with receiving my items due to the delivery company used miss placing the original order. Punk Youth where so quick t... See more
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Our founder is an enthusiast of ear stretching culture, embarking on his ear stretching journey in June 2011. At that time, the only available stretching tools in the market were spaced at every 2 millimeters, posing a significant challenge for those seeking to enlarge their ear piercings! Successful stretching often came with bleeding and lengthy recovery periods. To change this situation, he established his own factory and improved the specifications of stretching tools, reducing the increment to every 0.5 millimeters. This innovation made ear stretching safer and faster. After years of relentless promotion, ear stretching became more convenient. About ten years ago, the ear stretching market was characterized by a lack of variety in styles and mediocre quality. As an ear stretching enthusiast, our founder personally designed and wore his creations. From simple acrylic ear plugs to diversified stainless steel ear plugs, we experimented with various materials, including wood, stone, titanium, copper, and even precious metals like gold and silver. We also collaborated with designers from different backgrounds to enrich the market's ear stretching styles. With steadfast commitment and unwavering effort, creativity has deeply ingrained into our DNA. We are dedicated to creating more diverse and rich accessories.
Contact info
United States
- service@punkyouth.com
- punkyouth.com
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Replied to 98% of negative reviews
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I absolutely love unique and…
I absolutely love unique and eye-catching jewelry, and Punkyouth never disappoints!
Unfortunately, while unpacking my order, one of the earrings slipped from my hand and a stone broke. I contacted customer support, and I was amazed by their response. In less than 24 hours, they got back to me and immediately arranged for a replacement to be sent.
This level of customer service is rare these days and truly deserves recognition. The team was friendly, helpful, and incredibly efficient.
Thank you so much for your outstanding support, and please keep up the fantastic work!
A very happy customer ❤️
Unique jewelry with great customer service
This shop has the most lovely jewelry! Perfect for the stompy goth in you, they have a lot of spikier, more industrial motifs, but their offerings do range to the more romantic side as well. They seem to have new collections all the time, and they offer great deals, as well.
I've ordered from them several times. Everything arrives well packaged and with pretty quick shipping in a sturdy black jewelry box stamped with their brand. On the one occasion I've had a problem with one of the hoop earrings not clicking closed, I wrote to them and they got back to me in less than 12 hours with video instructions for a solution that worked like a charm.
I'll definitely keep ordering from Punk Youth, and I'd recommend this shop to anyone looking for unique, attractive, well-made jewelry.
Fast, Friendly, and Effective Support
I am extremely satisfied with the customer service. The helpfulness and friendliness of the team truly impressed me. For my issue, I received a prompt and clear solution, including a video that showed step by step how I could fix the problem myself.
I particularly appreciated that there was no need for complicated returns or any unnecessary hassle. Instead, I was helped quickly, professionally, and with a genuine focus on customer satisfaction.
This is exactly how excellent customer service should be. Thank you very much for your outstanding support!
Very understanding and helpful custumer service
I had an issue with an earrings clasp, they were very understanding of my problem and helped me by sending another pair of earrings! I am very satisfied with the seriousity and implication of the customer service and will surely come back to their products!
I am thrilled with the jewelry
I am thrilled with the jewelry; I love the attention to detail. Shipping is always fast, and I have had nothing but good experiences with the company so far.
Amazing
Amazing! Customer service is great! The first time I reached out was about my stupid ass losing an earring and they offered to replace it free of charge! Now I asked for to exchange a pair I got and they sent me another one- again free of charge! Talk about caring for your customers! Simply Lovely 🥰
Great quality and very affordable!
Such a great company to buy from. Customer service is so helpful and accommodating! Will be buying more jewelry in the future. Love my new earrings!
The customer service was 5/5 quick…
The customer service was 5/5 quick reply with same day solution. Can recommend any time.
Very helpful
At first I got the wrong order and one earring was broken :( BUT!! they replied very quickly when I asked what we could do. I got told I'll get the right order sent immediately and can keep the wrong one. I'll give the necklaces to my friends c:
Amazing support and kindness!
I had an excellent experience with the customer service team. Even though the product wasn't the right fit for me, they handled my request with outstanding efficiency and kindness. Fast response, great communication, and a wonderful solution. Thank you PUNK YOUTH!
Resend stolen order
My order did got delivered, however was placed down in the entrance hall. I lost the parcel (unfortunately a lot gets stolen). I contated customer support and they responded quickly, offering to help me out and resend the order. Really kind and good service. Thanks.
Amazing service
I ordered the wrong earrings like an idiot I messaged them and they have sent the ones out I wanted straight away! Amazing service and I can’t wait to receive my jewellery will certainly be ordering again!
Cool creative designs and excellent…
Cool creative designs and excellent customer service!
Promptly helped with order issues
Great customer service
Jewelry is really beautiful. I contacted them with a question regarding my order and they solved my problem beyond my expectations!
Package is said to be delivered to my…
Package is said to be delivered to my adress in my mailbox. Alas when I check my mail box is empty, no package in sight. Since I'm not the first one to wich this occured I fear I just got scammed. First and last time I will order from them. This is ridiculous.

Reply from Punkyouth
10/10
beautiful jewellery, extremely helpful customer service and care, thank you :)
Great!
Really good - great products and when I wasn't 100% happy with 1 particular item the customer service was stellar. Will definitely be a repeat customer
Broken item
Bought items last November for Christmas and one just broke, punkyouth messaged back immediately and offered a replacement. Really good customer service!
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