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Review summary

Created with AI, based on recent reviews

Evaluating 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of creating and managing invitations, tracking RSVPs, and sending reminders. Many appreciate the wide variety of beautiful designs and customization options available for different occasions, making party planning simpler and more enjoyable. However, some people were dissatisfied with the pricing structure, noting that the free service is very limited and the paid options can be confusing or more expensive than initially advertised. A few other people also felt that the customization options were restricted in the free version, and there were isolated reports of account security concerns.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently highlighting its ease of use and... See more

Invitation

People report positive experiences with invitation. Customers find the platform easy to use for sending... See more

Website

Consumers find the website to be positive, highlighting its ease of use and navigation. Many reviewers praise... See more

Product

Reviewers express high satisfaction with the product, highlighting its extensive variety and beautiful... See more

Service

Reviewers highlight positive aspects of service, finding it easy to use and efficient for various events like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had received invitations from friends via Punchbowl and really liked them,so when I started to plan my event, Punchbowl immediately came to mind! I created my invite via the app. So much nicer and "... See more

Rated 5 out of 5 stars

I really enjoyed using Punchbowl for our Christmas Party Invitations. Punchbowl does all the work and we just added the guests we wanted to invite and we are done. Awesome! They send out these beautif... See more

Rated 5 out of 5 stars

I’ve used Punchbowl for many of my children’s events- from birthdays, to high school & college graduations, and now bridal showers. There’s a card for all of life’s events, with multiple options for... See more

Rated 5 out of 5 stars

Have loved using punchbowl for all my events and for the cards I have sent these past few months of using it. So thankful for the amazing variety they offer and always adding new and seasonal cards. P... See more


Company details

  1. Events & Entertainment

Information provided by various external sources

Punchbowl.com is a free web-based online invitations service and digital greeting cards site based in Framingham, Massachusetts.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

840 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love Punchbowl!

Punchbowl is a very user friendly tool for sending invitations and greeting cards. I love being able to quickly check my guest list for RSVP’s, message my guests and send quick messages. It’s my “go to” for party planning.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Looking for something simple to use

On a whim I was looking for something easy to use to create a family bowling night invitation that was simple to use and not complicated to create. Punchbowl was the answer I was looking for. Highly recommend for many many uses not just invitations.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

When deleting your account

When deleting your account, make sure to delete it twice. We cancelled our subscription in November 2025 and found out they charged us for three more months. Now, won’t return our messages.

20 February 2026
Unprompted review
Punchbowl logo

Reply from Punchbowl

Hi, thanks for reaching out. We checked with our Support team, and it looks like they responded to you shortly after you reached out, but haven’t yet received a reply with the additional details needed to review the account. Could you please check your spam or junk folder to see if emails from help@punchbowl.com have landed there? Additionally, we recommend marking the address as safe or adding it to your contacts to ensure future replies reach your inbox. Feel free to reach out directly to help@punchbowl.com so we can take a closer look and work toward resolving this for you.

Rated 5 out of 5 stars

First time using Punchbowl…

I used Punchbowl for the first time and I was a little apprehensive since I am technology challenged. The website was very easy to use, it was very easy to edit my invitation prior to sending it out, and all the information such as guest list and registry was in one place and easy to navigate. I would definitely use Punchbowl again.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Punchbowl is great

I have used Punchbowl several times and it is very easy to use. There are lots of cute options for invites and simple to send.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Punchbowl have been my go to for…

Punchbowl have been my go to for sending out e-invites for years now. It user friendly for the hosts and guests. It keeps track of all the things I need to know. Also staffs at Punchbowl are awesome! They are prompt at responding back to my inquiries. We will definitely be using this great service again and recommend this to all of our friends and family.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

I love this App

I love this App. I use it every month with my Women's Ministry group. It simplifies, repeat guest lists. The added Potluck feature makes the events more interesting and the back side for printing the guest list keeps my events very efficient and organized! I highly recommend the Punchbowl App.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I have used Punchbowl for several years…

I have used Punchbowl for several years now and for a variety of events. Birthdays, graduations, church events such as first communion and confirmation, along with random other occasions along the way. Punchbowl has been easy to use for both myself and my guests and I would highly recommend them to anyone looking to simplify invitations.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

TRIAL MEMBERSHIP SCAM

Be aware of participating in their trial membership offer because you potentially could get trapped paying their full membership rate which happened to me
Also, know that they provide a 50% discount membership offer when you cancel their trial membership
I will never ever deal with these guys who proclaim themselves as a grassroots online company

14 February 2026
Unprompted review
Punchbowl logo

Reply from Punchbowl

Hello, we’re sorry to hear you didn’t have a good experience. Our free trial outlines the billing terms before enrollment, and you can cancel anytime during the trial period to avoid charges. We also occasionally provide promotional offers at cancellation, which are optional and intended to give customers flexibility. If you’d like us to review your account or billing details, please reach out to help@punchbowl.com. We’re happy to take a closer look and assist.

Rated 5 out of 5 stars

So great!

Extremely easy to use with very intuitive features. It made headcount planning for my wife’s surprise birthday party a
breeze. The support team was lightning fast with their helpful responses. Will definitely use Punchbowl again!

7 February 2026
Unprompted review
Rated 5 out of 5 stars

One of best app and website

This is one of best app that is very user friendly and without any ads. I used this app for my sons birthday and it was so much easy to manage the guests including the adults and kids coming for the party. The app also has all the free templates and also the premium invitations that you will need for an event... I have recommended to my friends and they have started using it.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Punchbowl

Great experience with Punchbowl. Very user friendly and a wide variety of invites available. I love how easy it was to manage my event. Will definitely use Punchbowl again.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

My good friend used a Punchbowl and…

My good friend used a Punchbowl and invited me to a gathering she was having.

I thought that was a really neat way to receive an invitation.
I was having a fundraising event and a very special time in our home and I found using punch bowl invitations, very effective and easy to use. Their customer service was outstanding! The follow-up automatic rsvp, was great!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Fun, Easy, Creative Way To Communicate

I have been using this app for about a month. I originally purchased a subscription to help me reach my clients to send reminder cards and birthday cards. But I have been able to send all types of greeting cards for all occasions and the invitations were a success for my recent Galentine's dinner. I was able to invite, see who viewed and RSVP. I could send individual messages to the guests and it even sent a reminder message 2 days before the event. This is a very helpful app and I enjoy being able to edit the cards to make them my own. I would highy recommend. It is so convenient& easy to use.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I love Punchbowl

I love Punchbowl. The designs are adorable with so many cute options to choose from, and the attention to detail is next level — even the opening envelope animation feels thoughtful and special. It genuinely feels like sending (and receiving) something polished and intentional, not just another digital invite.

On top of that, their customer service has been top notch. Quick, helpful, and genuinely kind — which honestly makes such a difference. Punchbowl has nailed both the design and the experience. Highly recommend!

3 February 2026
Unprompted review

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