Pulsio Reviews 5,248

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,435 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their effectiveness in recovery and pain management, with many finding them to be a worthwhile investment. The delivery service is consistently highlighted as quick and efficient, with many orders arriving promptly after purchase. Reviewers also appreciate the user-friendly experience, finding the products easy to set up and operate, and the website informative. However, some customers also noted issues with customer service, experiencing difficulties in getting assistance or resolving problems, particularly with faulty products or warranty claims. There were also occasional mentions of products not meeting expectations regarding specific features or compatibility, and some dissatisfaction with the need to purchase additional accessories separately.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent quality of items... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are well-made,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

User experience

Users describe positive interactions with user experience, highlighting the product's quality, ease of use,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality of the compression boots and how they were packaged is excellent. Ordered on a Friday afternoon before a bank holiday weekend and product arrived 4 days later (following Tuesday) within the s... See more

Rated 4 out of 5 stars

The knee support is comfortable and does not slip down or bunch up like so many others. It's a superb"soft support" but I would not term it a "brace" as such because it still allows a lot of lateral m... See more

Rated 4 out of 5 stars

Very quick delivery, and had to return the first product as I needed the pro instead which was really easy. The only thing is when I first ordered I got a free product but then had to return it and or... See more

Rated 4 out of 5 stars

Fantastic piece of kit and is really helping. According to my Physio i am getting more of the flexibility back so this is really making a difference for me. Only four stars as to get the Compressor... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Equipment Wholesaler

Written by the company

Next-generation percussive therapy massage guns, that revolutionises muscle recovery. Pulsio is a market leader in massage technology with its latest release the Pulsio Air. Fast UK and Ireland tracked delivery and money-back guarantee on all orders.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 32% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have pulsio boots and hips attachment…

I have pulsio boots and hips attachment and I cannot imagine my life without them since I used first time. This helps gym recovery really quickly or after work and mainly helping manage my lipedema and my slow lymphatic system. Top quality

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Super relaxing compression boots!

Really impressed - Pulsio Compression Boots easy to set up from first use and handy bag to store them in. A bit of a weird sensation on first try but soon got used to it and now find it super relaxing and I’m using them most days! Different levels of pressure are great, I’ve only had to use the medium setting so far as that feels enough! Super quick shipping and a free Pulsio Air Massage Gun was a treat too!

13 May 2026
Unprompted review
Rated 1 out of 5 stars

I feel compelled to share just how…

I feel compelled to share just how disappointing my experience has been with Pulsio.

I purchased one of their sauna pods as a gift for my sister in Portugal and personally transported it there, only to discover that the unit was already damaged. After raising a complaint, the company did send a replacement relatively quickly, which initially seemed promising.

However, this is where the situation became extremely frustrating. I then needed to ship the replacement to Portugal, but despite multiple emails, the company refused to assist, stating they do not deliver internationally—even though they had already supplied a faulty product in the first place.

I arranged and paid for shipping myself, but the parcel was held at customs due to incorrect or missing paperwork. The issue could not be resolved because the company would not provide the correct item value for the replacement unit. This turned into a prolonged and stressful process lasting several weeks, with very little support or cooperation from Pulsio.

Eventually, after considerable effort and additional expense, we managed to receive the replacement in Portugal—only to find that this unit was also faulty.

In total, this ordeal has cost us over £500, and we are left with nothing usable to show for it. Throughout this entire process, the company was unhelpful and unwilling to take responsibility or provide meaningful support.

Based on this experience, I would strongly advise against purchasing anything from this company.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy

I thought long and hard about this product as it’s not something I was familiar with until recently.
Information on the website was really useful and assisted me in making my decision to purchase.
Easy to order and the sizing information was easy to follow.
Next day delivery and excellent communication .
I’ve used them a number of times now. They appears to be made of robust quality materials.
I’ve not got anywhere near the 200mmHg yet but have been using them to help with lymphatic drainage (one of the preset modes).
Very happy with them so far.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

From the day I ordered to the present…

From the day I ordered to the present day excellent. 24hr delivery is what sets a company apart. I absolutely love my compression boots. I am sat with them on every night without fail and the Pulsio Air is the best massage gun I have ever used and with the added heat attachment has become a staple part of my recovery after running and cycling. Can’t recommend Pulsio and there products highly enough. Yes you can get cheaper alternatives but trust me I have tried both and Pulsio win hands down.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

No brainer buy compression boots from Pulsio

I wanted to try some compression boots, came across Pulsio and was impressed by the design and size options, I would recommend measuring yourself for the best fit. The 30 money back guarantee was a no brainer. So happy with delivery speed and early signs I’m loving the boots, I’m 66 and overweight, losing weight so wanted them to help with fluid, use them on lowest setting right now. Very impressed all round.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Pulsio Tens Pod- excellent

I purchased the Pulsio Tens Pod as I'd been attending a physio for treatment on tendinitis to my achillies.
The treatment involved physical massage and electrotherapy treatment and so I thought I'd try Pulsio.
I have to say that, besides the savings, the convenience and results have impressed me.
I have of course found other areas of my aging body on which to use the Pulsio.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

They could improve by selling boots separately

They could improve by selling an extra pair of boots in a different size. They sell everything else as an accessory so why not the boots. When I need a smaller size than I have purchased then the unit would be of no use to me and it cost me £400. Have returned for a refund.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Product arrived quickly.

Product arrived quickly.
The various attachments are well- explained and their purposes and applications well thought through.
I've owned a couple of massage guns before. This one is lighter, and it seems easier to target the areas of need (ie probably because of the different attachments). Battery life seems excellent.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Helps with fast recovery after my long…

Helps with fast recovery after my long runs. I'm 55 no interest in running a marathon, but will run max 8.5 - 8.7 mile run. Had issues with first unit, customer services where excellent. 5 stars all the way

7 April 2026
Unprompted review
Rated 2 out of 5 stars

I bought the cryosleeve for the heat…

I bought the cryosleeve for the heat treatment. I use stick on heat packs normally every night which is expensive. I hoped this would save me money.The small fits my knee well. The big problem is that the heat only lasts 20 minutes ish, whereas my stick on heat packs last 8 hours about. So, sorry but not great. If you’re happy with it lasting a short time then I would recommend it, but if you’re need pain relief for longer than 20 minutes it’s no good.

9 May 2026
Unprompted review
Rated 3 out of 5 stars

Average and expensive

the Air Pro is mostly an expensive massage gun. Also bought the tens pod. Was a bit disappointed how there is only 1 pair of pads on it where you can only use a few times before you have to buy another pair again because of its pads loaing its stickiness overtime. Given the price, I would have expected to be able to use the product fully without having to shed out money again just to enjoy it, or limit myself from using it frequently. The Air Pro is okay, the only downside is when paying hundreds of pounds, it would have been ddcent enough to atleast include the case. I bought 2 products, and so far, it feels average for the price I've paid.. I rarely used the tens pods rather than risking losing its stickiness, and for the pro, i have to go around and bring the entire box with me just so i dont misplace any parts everytime I use it, its frustrating.

4 May 2026
Unprompted review

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