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Pulsetto Reviews 2,910

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,163 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often describing it as effective and a life-changer for improving sleep, reducing stress, and alleviating pain. Many people appreciate the quality of the device and its positive impact on their well-being, with some noting significant improvements in their daily lives. However, some people were dissatisfied with the app, citing issues with its performance, unexpected charges for premium features, and a pushy user experience that created stress rather than relief. Additionally, some reviewers were not happy with customer service, mentioning slow responses, conflicting information, and difficulties with refunds or subscription cancellations.

What people talk about most

Product

Clients share positive opinions on the product. Many reviewers praise its effectiveness in reducing anxiety,... See more

User experience

Customers consistently note positive experiences with user experience, finding the device easy to use and... See more

Quality

Customers had positive experiences with product quality. Many reviewers describe the product as wonderful,... See more

Application

People report ambiguous experiences with the app. Many consumers express frustration with unexpected charges... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers praise the support as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love my Pulsetto device! I use it once or twice per day & it's so helpful with relaxation & sleep!! I have serious autoimmune system diseases & therefore a lot of pain & tense muscles.... See more

Company replied

Rated 5 out of 5 stars

Since I’ve been using Pulsetto, I sleep better than I ever have. I don’t wake up during the night anymore, I wake on my own even before the alarm goes off and most importantly the anxiety attacks I wo... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed the use of my pulsetto neck device. Lately I haven't had the need for it and had difficulty in adjusting my sub. Andrew from the tech center was able to assist and provided the link I... See more

Company replied

Rated 5 out of 5 stars

I have been getting a lot out of my Pulsetto Fit! It helps me sleep much deeper and with less pain and disruption. I had a minor issue with a part and the team immediately reached back and is replaci... See more

Company replied


Company details

  1. Wellness Program
  2. Health and Beauty Shop
  3. Sleep Clinic

About Pulsetto

Written by the company

Image Placeholder

Your Peace & Better Sleep Partner.

Pulsetto is a simple, safe, and easy-to-use device that stimulates the vagus nerve by sending electrical impulses to your neck, resulting in a decrease in heart rate and activation of the parasympathetic nervous system, also known as the "rest and digest" system.

This makes you feel calmer, less worried, and less nervous, which considerably improves sleep quality!

FEEL BETTER

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It took a week or so for the pulsetto…

It took a week or so for the pulsetto to really start working. I had to turn it down

4 March 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello William,

Thank you for sharing your experience, we really appreciate it.

That’s very common, it can take a little time for your body to adjust. Lowering the intensity is a great approach to find what feels comfortable for you.

Wishing you continued good results.

Best regards,
Pulsetto Team

Rated 4 out of 5 stars

Pulsetto Ponderings

Pulsetto makes VNS easy and tracking results over time grants feedback necessary for users to recognize patterns in responses to both the device as well as undocumented variables unique to the individual. Accessing the Adviser function was very helpful, affirming a particular change I wished to make after obtaining a few months of data.

18 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Martha,

Thank you for sharing such a thoughtful perspective, we really appreciate it.

We’re glad to hear that tracking your results over time has been helpful and that the Adviser feature supported you in making adjustments. It’s great to see you using the data to better understand your own patterns and responses.

Wishing you continued progress on your journey.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Pulsetto for sleep

Pulsetto for sleep, 2 ten-minute sessions twice daily for the past 43 days has perceptibly improved my readiness for a full night's sleep. I also use the inflammation and gut health protocols as prescribed.

18 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Jerry,

Thank you for sharing your experience, we really appreciate it.

It’s great to hear that consistent use has helped improve your readiness for sleep and that you’re exploring different protocols as well. Your routine sounds very thoughtful.

Wishing you continued progress and restful nights.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Extremely helpful pre-sale information

The representative answered all of my questions completely. He was very prompt and very cordial in his responses. Excellent experience.

18 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Timothy,

Thank you for your kind feedback, we really appreciate it.

We’re glad to hear all your questions were answered clearly and that you had a smooth and positive experience. That’s exactly what we aim for.

Best regards,
Pulsetto Team

Rated 4 out of 5 stars

I have just started with this

I have just started with this. Early to rate something, really. Will follow up again when I know what results I have.

18 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Lauren,

Thank you for sharing your first impressions, we appreciate it.

That’s a great approach. It can take a bit of time and consistency to really see the results, so we’ll be looking forward to your follow-up once you’ve had more experience with it.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

I have added the Pulsetto to my…

I have added the Pulsetto to my meditation and deep breathing (vagal nerve) sessions.
I’ve been using it for a few weeks and find it has helped deeper meditation and aided sleep particularly getting to sleep. Most of the time I only get to using it one session, two are recommended and usually in the afternoon. Haven’t tried prior to sleep. I don’t find the music selection inspirational I use my own selection of music. Meditations for the vagus nerve by madhur naine Webster.

18 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Margaret,

Thank you for sharing your experience, we really appreciate the detail.

It’s great to hear that Pulsetto is supporting your meditation and helping with sleep, especially with falling asleep more easily. It sounds like you’ve found a routine that works well for you, and using your own music is a great way to personalize the experience.

Your feedback on the music selection is also very helpful, this is something we continue to improve.

Wishing you continued calm and restful sessions.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

customer service is excellent

Boss customer service is excellent! The response times in the quality of assistance is top-notch. I love the product, I love the support even more.

17 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Tony,

Thank you so much for your kind words, we truly appreciate it.

We’re really glad to hear you’re enjoying both the product and the support. It means a lot to know our team has made such a positive impression.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Rapid response to inquire

15 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello David,

Thank you for your feedback, we really appreciate it.

We’re glad to hear you received a quick response and had a positive experience with our team.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Great support service!

I contacted Pulsetto regarding the Premium App and setup. Shortly after contact they replied with all the information I needed in detail to help with my setup. I feel great about the experience. Its so rare anything is addressed immediately.

15 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Andrea,

Thank you for sharing your experience, we really appreciate it.

We’re glad to hear our team was able to provide clear and timely support with your setup. It means a lot to know it made a difference for you.

Best regards,
Pulsetto Team

Rated 3 out of 5 stars

I had to resolve my problem by trial and error

I am finally able to use the Pulsetto app on my phone. I misplaced the small remote. The company told me to use my phone App but it didn't work until I re-entered it. Initially, I needed my Purchase number which has succumbed to a bad computer.
I can finally use my $300 purchase. I wish the company had been more helpful. However, I think the Pulsetto has a positive effect.

3 March 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello,

Thank you for reaching out, we understand how frustrating this situation must feel.

We’ve contacted you personally via email to help sort this out and get you back to using your device. Please check your inbox when you have a moment.

We’ll make sure this is resolved for you.

Best regards,
Pulsetto Team

Rated 1 out of 5 stars

not worth it

not only did I not get the product. the company states they never had an account with my information but they charged me for the device and now charging me a monthly fee I never sigend up for. I am reporting to BBB and disputing charges as fraud

28 March 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Rich,

Thank you for your feedback, we hear your concerns and understand how serious this situation feels.

We’ve reached out to you directly to gather more details and help resolve this as quickly as possible. Please check your inbox when you have a moment.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

love this device

love this device

1 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Ross,

Thank you so much, we really appreciate it.

We’re glad to hear you’re enjoying the device and hope it continues to bring you great results.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

I have been very happy both with the…

I have been very happy both with the device and customer service. The Pulsetto plus works great and I'm seeing measurable improvement in my anxiety and stress levels. I had a few questions to ask customer service and I was promptly responded to and had those questions answered. Very polite, friendly and professional folks!

12 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Felicia,

Thank you so much for your kind words, we truly appreciate it.

We’re really glad to hear that Pulsetto is helping with your anxiety and stress, and that you’ve had a positive experience with our support team. It means a lot to know you felt well taken care of.

Wishing you continued great results.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Very cordial and eager to help

13 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Mario,

Thank you for your kind words, we really appreciate it.

We’re glad to hear you had a positive experience with our team and felt supported.

Best regards,
Pulsetto Team

Rated 1 out of 5 stars

It's too big

It's too big. It doesn't fit on lowest size, slips off because the lube. Can't lay down with it on.

13 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Judy,

Thank you for your feedback, we hear your concerns.

We’ve reached out to you via personal email to better understand your situation and help you find a more comfortable way to use the device. Please check your inbox when you have a moment.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Alex was swift in her response and…

Alex was swift in her response and remedied my issue quickly and efficiently!

13 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Lisa,

Thank you for your feedback, we really appreciate it.

We’re glad to hear Alex was able to respond quickly and resolve your issue efficiently. We’ll be sure to pass your kind words along to her.

If you ever need anything else, we’re here to help.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

I honestly love this company

I honestly love this company. No hassle, really helpful and they don't force you into anything more than you want. The machine is already showing great results and I've only had it a few weeks.

13 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Sophie,

Thank you for sharing this, we really appreciate your kind words.

It’s great to hear that your experience has felt easy and pressure-free, and that you’re already noticing positive results after just a few weeks. That early progress can make a big difference.

We’re glad to have you with us, and if you ever need anything or have questions along the way, we’re always here to help.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Great service!

I inadvertently subscribed to quarterly payments and Pulsetto reacted immediately to my request, offered me to return the device if I was unhappy or unsubscribe easily with their help. Very pleasant experience and reliable information. I was able to do it on my own.

12 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Giforg,

Thank you for sharing your experience, we really appreciate it.

We’re glad we could respond quickly and provide clear options so you could resolve everything smoothly on your own. Making things simple and transparent is very important to us, especially when it comes to subscriptions.

It’s great to hear the process felt straightforward and supportive. If you ever need anything in the future, we’re always here to help.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

The best and fastest customer service…

The best and fastest customer service I’ve ever had.

13 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Esther,

Thank you for your kind words, we truly appreciate it.

We’re really glad to hear that your experience with our support team stood out in such a positive way. Providing fast and helpful service is something we care a lot about, so it means a lot to hear this.

If you ever need anything, we’re always here to help.

Best regards,
Pulsetto Team

Rated 5 out of 5 stars

Very responsive and efficient.

12 April 2026
Unprompted review
Pulsetto logo

Reply from Pulsetto

Hello Tsugiko,

Thank you for your feedback, we really appreciate it.

We’re glad to hear that your experience with our team has been responsive and efficient, as that’s exactly what we aim to deliver.

If you ever need anything, we’re here to help.

Best regards,
Pulsetto Team

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