Purchased the Pulseroll in 2022. We used it occasionally and it was really good. We used it maybe once a week at a push for the first year. After that we only used it if we had some aches,... See more
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See what reviewers are saying
low build quality, they start off almost silent and get progressively louder and louder after relatively light usage. ends up being far too loud to use while watching tv. They replace them on warranty... See more
My experience with the company has been great, no problems at all. My one niggle (and it's product related - vibrating foam roller) is that there should be an option to shut off without having to cycl... See more
Company replied
I had three different massage guns, and this was the Best One. Do not like touch buttons, you can occasionally activate them. Another problem for all of the models is the lack of oiling between the... See more
Company replied
Company details
Information provided by various external sources
Pulseroll, UKs first Powerful Vibrating Foam Roller & Massager. Great for Pain Relief, Flexibility, Training & Injury Recovery. For Athletes & Beginners
Contact info
Unit 3, Longford trading estate, Thomas street, m32 0JT, Manchester, United Kingdom
- 0161 956 2324
- orders@pulseroll.com
- pulseroll.com
3.5
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Pulseroll experience is the best.
3 November 2023
Reply from Pulseroll
Hi Michael, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!
Very prompt and no quibble support.
27 September 2023
Reply from Pulseroll
Hi Ray, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!
Great and professional customer servic
24 October 2023
Reply from Pulseroll
Hi Angela, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!
Had an issue with the initial order but…
Had an issue with the initial order but they came through in the end, great service.
18 October 2023
Reply from Pulseroll
Hi, Thank you for taking the time to leave us a review. We are so happy to hear that our team dealt with your issue promptly!
Replaced my Pulseroller that was faulty. Fast and efficient delivery.
Excellent service. Replaced my faulty Pulseroller no problem .
17 October 2023
Reply from Pulseroll
Hi Nicky, Thank you for taking the time to leave us a review. We are so happy to hear that our team dealt with your issue promptly!
The customer service team was excellent…
The customer service team was excellent and helped me when I ordered wrong item- stress free reply and support
3 October 2023
Reply from Pulseroll
Hi Deborah, Thank you for taking the time to leave us a review. We are so happy to hear that our team dealt with your issue promptly!
The parcel scheduled onthe Wednesday…
The parcel scheduled onthe Wednesday wasn’t delivered until the following Monday after I struggled to find to find it.
I tracked it online and it was sent back to the depot having set off.
I had to battle to get a telephone number for your shipper and I could not get a telephone number for your selves so sent a message to your help page. No reply.
Parcel force said they could only do it on the monday.
When it came the address on the package was totally inadequate.
My complaint is that you do not have a telephone for customers and you didn’t reply to customer help requests.
Gordon Plunkett
26 September 2023
Reply from Pulseroll
Hi Gordon, Thank you for taking the time to leave a review. We are sorry to hear this, at Pulseroll customer satisfaction is important to us. If there anything else we can help with please contact customerservice@pulseroll.com
My favourite gadget for recovery
Streamline delivery -
I ordered the mini gun and foam roller which i now use daily.
Mini gun great for travel
27 September 2023
Reply from Pulseroll
Hi Dalia, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Mini Gun and Roller!
Great piece of kit
It came quick delivery amazing.. looks amazing… the heads where good really durable.. easy to clean after each client . Easy to clean overall. The only downfall would be that it was a tad bit more powerful but apart from that great piece of kit !!!
26 September 2023
Reply from Pulseroll
Hi Clare, Thank you for leaving us a review. Team Pulseroll are happy to hear that you received your product quickly!
Reply from Pulseroll
Hi Nicky, Thank you for taking the time to leave us a review. We are so happy to hear that our team dealt with your issue promptly!
Reply from Pulseroll
Hi Gary, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!
The new heated head arrived promptly in…
The new heated head arrived promptly in the post as promised. The heated head is completely compatible with my mini massage gun and works as expected. The mini massage gun is much more powerful than expected and has helped my sciatica enormously.
26 September 2023
Reply from Pulseroll
Hi Trevor, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll products!
Good customer services
I couldn't find what I was looking for on the website, a replacement part. I phoned them and it was sorted satisfactorily with a quick turn around on delivery.
22 September 2023
Reply from Pulseroll
Hi Sally, Thank you for taking the time to leave us a review. We are so happy to hear that our team dealt with your issue promptly!
Excellent customer service due to a…
Excellent customer service due to a fault. Brilliant all round service and product.
26 September 2023
Reply from Pulseroll
Hi Bunny, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!
Really impressed with the customer…
Really impressed with the customer service. I've loved my pulseroll since I got it. But the shell cracked after 15 months, 3 months out of warranty. But they replaced it anyways because it was so close to the warranty. Glad to see a complany stand behind a product.
22 September 2023
Reply from Pulseroll
Hi Nicholas, Thank you for taking the time to leave us a review. We are so happy to hear that our team provided you with excellent customer service!
Easy to navigate website and fast…
Easy to navigate website and fast delivery. Customer updated at every step. A*
19 September 2023
Reply from Pulseroll
Hi Edyta, Thank you for leaving us a 5-star review. Team Pulseroll are happy to hear that you received your product quickly!
Thank goodness for the Pulseroll…
Thank goodness for the Pulseroll massage gun and vibration foam rollers. I used to avoid the gym and weight training as my muscles hurt SO much that I was out of action for a few days. Since using the products after my workout, I have recovered so much quicker. They are amazing and especially using the foam roller for legs - a gamechanger!! The gun is small, and I take it everywhere even on planes and trains to help ease tension from travel.
1 September 2023
Unprompted review
Reply from Pulseroll
Hi Charlotte, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll products!
The charger does not work
7 September 2023
Reply from Pulseroll
Hi Jeannie, We apologise for any inconvenience caused by this. We would like to get this resolved for you as soon as possible. Please email customerservice@pulseroll.com and our customer care team will look into this for you.
Very power full and good battery life I…
Very powerful and good battery life I recommend it.
5 September 2023
Reply from Pulseroll
Hi, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your Pulseroll products!
Replaced a faulty pulse roll promptly…
Replaced a faulty pulse roll promptly and with no issue
7 September 2023
Reply from Pulseroll
Hi Steve, Thank you for taking the time to leave us a review. We are so happy to hear that our team dealt with your issue promptly!
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