Pulsedesk logo
Visit website

Pulsedesk Reviews 3

•
TrustScore 4 out of 5

4.0

Computer Support and Service Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Support and Service Company
  2. Software Company

Written by the company

A multichannel helpdesk system for receiving and managing customer requests in a single window with an artificial intelligence module. The system helps to automate and to speed up the processing of customer requests so that it requires minimal time and effort. The helpdesk is easily customizable, so any business can adjust it to its needs. Analytics tools make the work of operators more transparent and efficient.

Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Affordable & Complete

I usually don't write reviews, but Pulsedeck is really a game-changer for my business. It is affordable and have everything to have a really great customer support.

My customers have the flexibility to reach out and ask their questions through various channels (live chat widget, WhatsApp, ...). I can streamline all my ticket management tasks onto a single platform.

I am extremely satisfied with it, and my customers are also pleased. I recommend it to all business owners that want to take their customer support to new heights!

23 July 2023
Unprompted review
Rated 5 out of 5 stars

Great for E-shops

Intuitive, easy to adopt helpdesk to stay in touch with customers and do routine tasks way faster. My business now has 5 people in the support team and we discovered (a bit later than I wish I did:)) that helpdesk is just a must have thing for anyone working with customer requests.

I found Pulsedesk by a friend's recommendation and I never regretted it. With a quite affordable tariff, this software has all communication channels and features I need, as well as a knowledge base and a customer portal, which is super helpful for support agents.

31 May 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look