Reply from Foca
Hi, Alessandro! Thanks for your 5-star score and your kind words. Alba was very happy to see your comment here! Have a great day and contact us anytime you need :)
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Company details
Written by the company
Comparte suscripciones digitales con amigos
Contact info
Carrer València, 304, Entresuelo 2a, 08023, Barcelona, Spain
- hello@pulpo.so
- pulpo.es
3.5
Average
422 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helping and super nice
Very helping and super nice. They reply to my emails and answer with patience the most stupid questions!
24 May 2022
Unprompted review
Reply from Foca
Thanks, Silvia! We are happy to help you :)
Highly recommended
Amazing company with good people and an excellent service.
The interface is very clear and the user experience, amazing.
26 April 2022
Unprompted review
Reply from Foca
Thanks, Seruk!
Great company with a clear objective
Great company with a clear objective, offer you services by paying less. And the customer service is really fast and nice, they solve your problem in the wink of an eye! They changed me to another group straight away.
5/5
21 April 2022
Unprompted review
Reply from Foca
Thanks, Alejandro! We're so happy to know that :)
highly recommended
The idea is very good and the support team has always helped me when I have had a problem.
I have recommended it to several friends and they have also liked it because they can save money.
14 January 2022
Unprompted review
Reply from Foca
Thanks, Jesús! We are happy to know that. If we can help you, please, contact us :)
Great service!
Great service and the customer support staff seems to be on top of issues right away.
There was a minor inconvenience with one of the groups I joined, but while searching how to contact a support staff to sort it out, the issue was already solved and I was transferred to another group seamlessly.
12 January 2022
Unprompted review
Reply from Foca
Thanks, Ricardo! We are glad it's solved. If you need something, please, contact us :)
Good customer service
I am new at Pulpo but until now all are fine, the customer service is excellent and fast.
27 December 2021
Unprompted review
Reply from Foca
Thanks, Miklós! For us it's very important to offer a great support :) If you need something, just write us. Happy new year!
Great client service
Platform is great idea to share the cost for inscriptions on Netflix, Disney etc.
I had a problem with one of my groups and the problem was resolved in 5 minutes.
Nice and helpful team always ready to help.
I recommend to all my friends for share the cost!
20 December 2021
Unprompted review
Reply from Foca
Thanks, Marta! We work so hard everyday to improve Pulpo. We are happy to know your opinion. Anything you need, write us. Merry Christmas!
Beatriz gave me an excellent and fast…
Beatriz gave me an excellent and fast attention solving my problem.
20 December 2021
Unprompted review
Reply from Foca
Thanks, Ignacio! She is so happy to help our customers. Anything you need, write us. Merry Christmas!
Reply from Foca
Thanks, Javier :)
Quick response and solution
Very fast response and effective solution, amazingly good support team.
25 November 2021
Unprompted review
Reply from Foca
Thanks, Oscar :) We are so happy that you are enjoying Pulpo.
Un trato genial
Un trato genial. Tuve un problema con un grupo y me encontré unida a dos grupos para la misma plataforma, y en dos correos ya tengo el dinero en el Wallet. Por las normas de la página no puedo nombrar a quien me atendió, pero estoy súper contenta.
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A great service. I had a problem with a group and found myself in two for the same platform. Two emails later and I have my money back in my Wallet. Due to the page's rules I can't name the person who solved this but I'm very happy.
27 October 2021
Unprompted review
Reply from Foca
¡Muchas gracias, Andrea! Nos alegra saber que estás contenta con Pulpo. Si necesitas cualquier cosa, avísanos por el chat de la web.
Problem with the subscription.
I had a problem with the subscription and they gave me a quick solution. The person who attended me was very nice and friendly.
7 October 2021
Unprompted review
Reply from Foca
Thanks, Christian! We are so glad :) If you need something, please contact us.
genius work!
I have a problem with my account, they solve really fast, nicely and amazing!. I normally doubt about the chats in the webpage bc normally its an AI. But in Pulpo is a person who answer you (i least i feel like it)
1 September 2021
Unprompted review
Reply from Foca
¡Thanks, Magdalena! We are so happy you are enjoying Pulpo :) If you need something, we'll help you at the website chat.
Reply from Foca
Thanks, Alex! We are so happy to know you are enjoying Pulpo :)
Brutal brutal
16 April 2021
Unprompted review
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