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See what reviewers are saying

Rated 5 out of 5 stars

We've been using Publy now for almost 3 years both in terms of submitting our apps and modifying them in the app stores. They're absolutely first class and have helped us solve so many problems prom... See more

Company replied

Rated 1 out of 5 stars

Worst tech company which I ever saw, they have zero technical knowledge. Simply ask them something in chat about app publication and you will see that they don't know what they are doing. In case of... See more

Company replied

Rated 5 out of 5 stars

I spent days with sertificates, remote desktop macintosh installations and agreements just for the upload process over at the app store backend. With Publy our app were online within two days! Value f... See more

Rated 5 out of 5 stars

This is a genuine review and the app that Publy helped us submit to the App Store is about to go live (after they helped us get through a very difficult review process due to some very particular... See more

Company replied

Company details

  1. Desktop Publishing Service

Written by the company

We have almost a 98% approval rate since we launch with almost 100 apps uploaded. We would love to have you as a client and of course looking forward to publish your app successfully. You can get started here: https://publy.app/publish.


Contact info

3.5

Average

TrustScore 3.5 out of 5

70 reviews

5-star
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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't use Publy.app.

Don't use Publy.app.
They took my money and did not publish app.
I could not contact them, have only one email back.
I have asked to give me money back - no response.

13 February 2024
Unprompted review
Publy logo

Reply from Publy

Hello Rafail,

Thanks for reaching out! I saw your review, and I want to let you know that we take each and every piece of feedback carefully.

I want to start by apologizing for your experience. Additionally, if you would like to contact us directly here is our e-mail address: contact@publy.app or you can do it straight from our website's live chat. Make sure to contact us directly so that we can help you solve the issue as soon as possible.

Best,

Patricio
Publy Customer Support

Rated 1 out of 5 stars

He has no knowledge

He has no knowledge. They took the money and did not add the application.

7 December 2023
Unprompted review
Publy logo

Reply from Publy

Hello,

Thanks for reaching out! I saw your review, and I want to let you know that we take each and every piece of feedback carefully.

I want to start by apologizing for your experience. Additionally, if you would like to contact us directly here is our e-mail address: contact@publy.app or you can do it straight from our website's live chat. Make sure to contact us directly so that we can help you solve the issue as soon as possible.

Best,

Patricio
Publy Customer Support

Rated 1 out of 5 stars

It's a scam

It's a scam. They take money and don't add applications. It dragged on for a month and then stopped writing back.

3 January 2024
Unprompted review
Publy logo

Reply from Publy

Hello,

Thanks for reaching out! I saw your review, and I want to let you know that we take each and every piece of feedback carefully.

I want to start by apologizing for your experience. Additionally, if you would like to contact us directly here is our e-mail address: contact@publy.app or you can do it straight from our website's live chat. Make sure to contact us directly so that we can help you solve the issue as soon as possible.

Best,

Patricio
Publy Customer Support

Rated 5 out of 5 stars

You can trust the publication of your apps

I only have words of gratitude for Publy. They were always attentive to my messages and my questions. Regardless of the 9 hour time difference they were always attentive and patient. I will return to them without hesitation to publish my future apps.

16 December 2023
Unprompted review
Publy logo

Reply from Publy

Hi Bibiana,

We appreciate you taking your time to leave us a review. Thanks for using Publy :)

Best regards,

Patricio
Publy Customer Support

Rated 5 out of 5 stars

Publy provided an amazing experience in…

Publy provided an amazing experience in publishing our apps! We will be using them for every app we publish in the future. Thank you!

29 November 2023
Unprompted review
Publy logo

Reply from Publy

Hi Ryan,

We appreciate you taking your time to leave us a review. Thanks for using Publy :)

Best regards,

Patricio
Publy Customer Support

Rated 5 out of 5 stars

Quality Everytime.

Publy has published multiple apps for me. Their service, method and clarity in the process is top notch. I plan to use their service for years to come.

9 November 2023
Unprompted review
Publy logo

Reply from Publy

Thank you, Brian! Your positive feedback is much appreciated.

Rated 1 out of 5 stars

Publy is a scam

Publy is a scam! They will take your money and will not do anything! I uploaded the files requested and waited for a month to get the apps published. Nothing's done and you can't get in hold of anyone via their chat or FB messenger. And you don't even get a receipt for your payment.
Reviews provided are the fake reviews!

I am initiating a credit card dispute now.
Stay away from Publy!

7 November 2023
Unprompted review
Publy logo

Reply from Publy

Hey Egor,

Thanks for reaching out! I saw your review, and I want to let you know that we take each and every piece of feedback carefully.

I want to start by apologizing for your experience. Additionally, if you would like to contact us directly here is our e-mail address: contact@publy.app or you can do it straight from our website's live chat. Make sure to contact us directly so that we can help you solve the issue as soon as possible.

Best,

Patricio
Publy Customer Support

Rated 5 out of 5 stars

The best in the business

We've been using Publy now for almost 3 years both in terms of submitting our apps and modifying them in the app stores. They're absolutely first class and have helped us solve so many problems promptly and efficiently. We've had a major recent headache particularly with Google Play. They've managed to resolve it for us for a minimal fee. Super good at what they do. Thanks guys.
Stuart
Titan Prizes

18 July 2023
Unprompted review
Publy logo

Reply from Publy

Hi,

We appreciate you taking your time to leave us a review. Thanks for using Publy :)

Best regards,

Patricio
Publy Customer Support

Rated 1 out of 5 stars

I paid online and filled the form with…

I paid online and filled the form with all the app information but nothing happened. I sent them emails, reached via Linkedin and even ask them for a refund… I’m still waiting.

24 April 2023
Unprompted review
Publy logo

Reply from Publy

Hello,

Thanks for reaching out! I saw your review, and I want to let you know that we take each and every piece of feedback carefully.

I want to start by apologizing for your experience. Additionally, if you would like to contact us directly here is our e-mail address: contact@publy.app or you can do it straight from our website's live chat. Make sure to contact us directly so that we can help you solve the issue as soon as possible. We have also refunded the full payment.

Best,

Patricio
Publy Customer Support

Rated 1 out of 5 stars

I did a purchase and never recieved the…

I did a purchase and never recieved the work. They didn’t give me back my money!

18 April 2023
Unprompted review
Publy logo

Reply from Publy

Hello,

Thanks for reaching out! I saw your review, and I want to let you know that we take each and every piece of feedback carefully.

I want to start by apologizing for your experience. Additionally, if you would like to contact us directly here is our e-mail address: contact@publy.app or you can do it straight from our website's live chat. Make sure to contact us directly so that we can help you solve the issue as soon as possible. We have also refunded the full payment.

Best,

Patricio
Publy Customer Support

Rated 5 out of 5 stars

Publy is so great to work with

Publy is so great to work with! They will make sure to get the job done well and as quickly as they can. I cannot suggest people to use them enough!

14 April 2023
Unprompted review
Publy logo

Reply from Publy

Hi Lauren,

We appreciate you taking your time to leave us a review. Thanks for using Publy :)

Best regards,

Patricio
Publy Customer Support

Rated 1 out of 5 stars

Don’t work with them!!

Don’t work with them!!! They don’t answer the emails, they say they don’t have access to the platforms, there’s ZERO COMMUNICATION. I had an urgent request, and I’m still waiting to start the work!

I reached Patricio, Luciana, their main email, their contact email with no answers!!!

13 April 2023
Unprompted review
Publy logo

Reply from Publy

Hello,

Thanks for reaching out! I saw your review, and I want to let you know that we take each and every piece of feedback carefully.

I want to start by apologizing for your experience. Additionally, if you would like to contact us directly here is our e-mail address: contact@publy.app or you can do it straight from our website's live chat. Make sure to contact us directly so that we can help you solve the issue as soon as possible.

Best,

Patricio
Publy Customer Support

Rated 5 out of 5 stars

The best service

Dear Publy team,

🤗I was thrilled to receive the email from Google Play Console announcing the publication of my app, and I wanted to take a moment to express my gratitude to your team. Your service has truly exceeded my expectations, and I am extremely grateful for the hard work and dedication you have put into making this happen.

I would like to take this opportunity to recommend your website to others who may be in need of similar services. I am confident that they will experience the same level of exceptional service that I have received from your team.

As I eagerly await the approval of my app from Apple, I am comforted knowing that I have had the privilege of working with such a professional and reliable team. Thank you again for all that you have done to make this process as smooth and successful as possible.

10 April 2023
Unprompted review
Publy logo

Reply from Publy

Hi Natali,

We appreciate you taking your time to leave us a review. Thanks for using Publy :)

Best regards,

Patricio
Publy Customer Support

Rated 5 out of 5 stars

Fantastic support and service to get app listed.

This is a genuine review and the app that Publy helped us submit to the App Store is about to go live (after they helped us get through a very difficult review process due to some very particular and unusual requirements for our app). App is already live in Play Store (search for WheelEasy app).
The support has been outstanding. Luciana, in particular, has been incredibly helpful at every single step of the way.
I can't recommend them enough and will gladly use them again.
If you want someone who knows what they're doing to help you submit your app, I highly recommend Publy.

Thanks so much for all your help!

24 March 2023
Unprompted review
Publy logo

Reply from Publy

Hi,

We appreciate you taking your time to leave us a review. Thanks for using Publy :)

Best regards,

Patricio
Publy Customer Support

Rated 5 out of 5 stars

They went over and above to assist me…

They went over and above to assist me with an app update! Amazing experience.

17 March 2023
Unprompted review
Publy logo

Reply from Publy

Hi Ronaldo,

We appreciate you taking your time to leave us a review. Thanks for using Publy :)

Best regards,

Patricio
Publy Customer Support

Rated 1 out of 5 stars

This is the worse service

This is the worse service! Absolute worse!
They keep saying they will work on my app publishing and then dont. Its been over a week and they have done nothing. They have all my login credentials yet they have not done anything to help!
Today is 9/3/22, I was told on 8/29-8/30-8/31-9/1-9/2 and today that they will work and have my app published today (each time they said today) and yet they have not done so!
These reviews here and elsewhere are completely fake my experience has been nothing like whats described in these fake reviews

3 September 2022
Unprompted review
Publy logo

Reply from Publy

Hello Joeziel,

Thanks for reaching out! I saw your review, and I want to let you know that we take each and every piece of feedback carefully.

I want to start by apologizing for your experience. Additionally, if you would like to contact us directly here is our e-mail address: contact@publy.app or you can do it straight from our website's live chat. Make sure to contact us directly so that we can help you solve the issue as soon as possible.

Best,

Patricio Maldonado
Publy Customer Support

Rated 1 out of 5 stars

All reviews here are not real

Worst tech company which I ever saw, they have zero technical knowledge. Simply ask them something in chat about app publication and you will see that they don't know what they are doing. In case of any error during app publication they will say that it's not their fault and they don't know how to solve it :))
BTW, they reply only one time in 3 days, probably because of siesta...

1 September 2022
Unprompted review
Publy logo

Reply from Publy

Hello Julian,

Thanks for reaching out! I saw your review, and I want to let you know that we take each and every piece of feedback carefully.

I want to start by apologizing for your experience. Additionally, if you would like to contact us directly here is our e-mail address: contact@publy.app or you can do it straight from our website's live chat. Make sure to contact us directly so that we can help you solve the issue as soon as possible.

Best,

Patricio Maldonado
Publy Customer Support

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