Psta Reviews 

I am a disabled veteran. Just like armed forces are not for everyone neither is driving a bus for some PSTA employees. Some are rude, and if you to need assistance on routes it's as if you are a bother. I know it's hard work but please hire those who know how to interact with people.

Route 66 is the worse it was good before they made the recent change now it's always behind 30 - 40 minutes behind ALL THE 66 BUSES. ARE BEHIND THEY AINT RELIABLE PEOPLE THAT TIDE THAT TOUTE ARE EITHER LATE TO WORK ALL THE TIME

I rode 8 busses yesterday going to interviews. 1 had wifi! Absolutely pathetic! All have signs saying free wifi. Used to be false advertisement. Now corporate and government do it everyday with no punishment! Hurry up ELON

Psta has always been a awsome company! But something has happened recently, (last couple of years), in the company!!! Really bad drivers with attitude problems, not really experienced in driving large vehicles, or dealing with the public is really noticeable! Wifi issues, which I think is drivers? Whoever is doing the new hiring should really be looked into!!!

The service with PSTA is wildly uneven. Just got left along with several others at Park St Terminal because the driver of the 7:15pm #60 never changed his sign to the correct route. 15 minutes after it left we were told we missed it even though all of us waiting insisted the #60 was never there. Lo and behold the bus that was at the pickup had #52X not the #60 on it. This is not the first time I've dealt with this issue or buses just not stopping at the pickup. Very frustrating.

I was riding on the bus. I had my music on but not very loud. I was on the 18 going towards Grand Central to connect with the #9.The female Caucasian bus driver screamed at me to cut the music down.The behavior was very aggressive.Horrible customer service

I always have a great experience. My bus ALWAYS BE CLEAN! I wanna say that bus#79 and Mrs. Danielle are ALWAYS ON POINT!! It's not the lines that makes you late, it's the OTHER drivers and people simply do not care! Thank You Mrs. Danielle for keeping us SAFE. ALWAYS having a clean environment, and putting smiles on others' faces. Thank You Psta for hiring an excellent and wonderful driver!! 💯💯💯

Jacqueline on bus 34 in St Petersburg to largo is absolutely amazing. She is so kind and truly cares about not only her career but her riders as well. I ride every weekend to see my son and I look forward to my Saturdays. I wish there were more drivers matter of fact people in this world like her. Thank you for your service Jacqueline and your kindness.

Some drivers put personal priorities and convenience ahead of keeping to route schedules. As a consequence passengers are likely to miss transferring to connecting routes and often end up waiting out a half hour to an hour in 90-degree heat or rain. Complaints lodged with PSTA elicit no responses. Driver attitudes, from surly indifference to vocal belligerence, are not uncommon.

Bus driver skipped a bus stop, where I was forced to use Uber connect for $22. The return bus driver on the 300 on August 1st at 1 PM was incredibly rude. If she behaved like she did in the private sector she would have been fired. Then the driver on the 812 decided it was Ok to take a half hour break and leave 15 minutes later. When I called to complain about this the lack of customer care department lady said it was only 15 minutes, not understanding that now we have to wait another hour for our connection. The days of the 1980's bus driver s are back, where the drivers would literally take busses off route to run personal errands.

This is pretty bad I had to take three buses today and all three were delayed 15 minutes or more.Sadness.

Drivers don't pay attention drive right pass you twice this morning making me late for work route 34

Bus driver late daily same driver every time doesn't care it's 90 degrees outside doesn't care if you miss your connection. Doesn't even drive the speed limit. Several complaints filed on this driver nothing done.

Waited an hour for bus to come. Never came, and was told couldn't work today since I was going to be late. $200 I could've made today. PSTA is trash and need to get it together.

The website won't let me leave the review I want to leave.. absolutely terrible driver's

PSTA route 52 has two busses that run at the same time then I have to wait 40 mins or more for the next two to pass. It is very time consuming.

PSTA BUS 18 @7:45 PM WONT PUT THE DAM AIR

I have used psta for 12yrs now and ive never complained b4 but omg im on bus 59 goi g to st.pete amd the driver does not know how to drive he slams the breaks every time he touches the breaks and thats to dangerous for a pregnant person he needs to stop tailgating while driving

A real shame on this bus company, very shameful your company should be keeping such dirty buses to the point were customers can see roaches pouring out of walls and seats, lazy and unfit company, lived in newyork in the passed were their are millions of people taking buses and at least they have the courtesy to clean their buses twice a month, your 52xl & 18 bus route should stop running until you clean those buses immediately, shame on your company, shame, disgusting its always been this way so don't blame covid, clean those buses and stop allowing people with over limit poor hygiene ride on these buses, they should have no right to ride a bus in such poor hygiene....This is an huge disgrace,, maybe the city should take a good look on how sad it is for those bus drivers to have to suffer like that...

This has been goddamn terrible! These bus drivers are mean and ignorant! No I won't put on a mask because I'm not stupid. These bus drivers are rude and worse than the passengers. The PSTA service is a joke. You need to wake up!!! NO MORE MASKS