Provira Reviews 169

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication. Many people highlight the outstanding customer service, noting that the team goes above and beyond to guide them through processes and provide support during difficult times. The service provided is frequently described as efficient, prompt, and straightforward, with many consumers appreciating the clear explanations and quick resolution of their needs. Reviewers often mention feeling well-informed and supported throughout their interactions, leading to a positive overall experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, efficient, and... See more

Customer service

Customers consistently express high satisfaction with customer service. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An exceptionally professional company who offered assistance to a newly bereaved, heartbroken and stressed out daughter. From the first phone call with Tracy who was kind and compassionate to the eas... See more

Company replied

Rated 5 out of 5 stars

I never thought I would ever experience such care, excellent communications and simplicity from a company again in this life time, but Sharon at Provira proved me wrong. Sharon has renewed my faith i... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Provira highly enough. Probably the most professional efficient company I have ever dealt with. Debbie was always available to answer any questions and replied promptly. No hidden c... See more

Company replied

Rated 5 out of 5 stars

An absolutely amazing experience! Tracy is friendly,experienced,knowledgeable person.When I first contacted Provira I did not believe in any success -but 3 weeks later my case was approved and I’ve... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Provira is a specialist finance company, providing loans to beneficiaries and executors of estates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Company

For various reasons I had to take out a loan against an inheritance I was due to receive. The company I chose to facilitate the loan was Provira and I'm so glad I did. Firstly, the entire process was relatively straightforward and easy to understand and secondly Sharon Paddon was an absolutely brilliant point of contact at the company. She kept me informed at all stages of the process, explained things very eloquently, and very politely and professionally nudged the trustees along when this was required. If you're in the situation I was in, I have no hesitation whatsoever in recommending this excellent company.

2 July 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much for taking the time to leave a review. We were so pleased we were able to help you. Many thanks All at Provira.

Rated 5 out of 5 stars

Excellent Company, amazing customer service

Fantastic company and experience. I was looking for an inheritance advance to help cover some debts and urgent vet bills, within 48 hours of everything being confirmed and finalised the money was in my account. Tracy was an absolute joy, incredibly communicative and supportive, I absolutely recommend the service!

28 May 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much for taking the time to leave a review. We were so pleased we were able to help you. Many thanks All at Provira.

Rated 5 out of 5 stars

Sharon is the perfect lady

Sharon is the perfect lady. She helped me in every way. totally professional, but also caring. especially when i was stressing out. seriously, i would recommend Sharon every time.

26 June 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much for taking the time to leave a review. We were so pleased we were able to help you. Many thanks All at Provira.

Rated 5 out of 5 stars

Prompt, professional and friendly

From first contact to final release of funds, I was impressed. My application was straightforward, and was quickly administered. Service was prompt, professional and friendly. Terms and conditions were carefully explained, no hidden small-print.

17 June 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much Dinah for taking the time to leave us a review. We were so pleased we were able to help you. Many thanks Debbie

Rated 5 out of 5 stars

6 stars debbie

Thank you Debbie. Your a star 🌟 I give your company 6 stars mate....Thank you

12 June 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much for taking the time to leave us this great review. Many thanks Debbie

Rated 5 out of 5 stars

Sharon Paddon to the rescue again

Sharon Paddon to the rescue again! She has certainly helped us out of a very stressful situation and stepped up when other high street lenders are woefully unhelpful. Thank you once again Sharon 💚

22 May 2024
Unprompted review
Provira logo

Reply from Provira

Thank you for your lovely review kind regards All at Provira

Rated 5 out of 5 stars

Brilliant

Thank you Provira for your assistance in dealing with my requirements.

In particular I would like to say how brilliant Sharon has been, professional, friendly and so very helpful.
Thank you

21 May 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much for your lovely review. We were so very pleased to be able to help you, Kind regards All at Provira.

Rated 5 out of 5 stars

Great service.

Debbie and Sharon made the entire process as painless as possible and I can't fault their courtesy and efficiency. I wish other companies would treat people with the same kindness and consideration as Provira. I'll always be grateful.

3 May 2024
Unprompted review
Provira logo

Reply from Provira

You are most welcome Richard, and thank you for taking the time to leave this lovely review kindest regards Debbie

Rated 5 out of 5 stars

Provira the professionals

Provira is very easy to use and I understood the process thanks to the professionalism of Sharon who guided me through the process. She was friendly, efficient and helpful. I highly recommend Profira. Thank you from the bottom of my heart.

6 March 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Provira

I would highly recommend Provira, Sharon was outstanding from start to finish. A very stressful time for my family and we had all the help we needed nothing was to much trouble. Thank you to Sharon and all at provira you were fantastic.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

5 Star…

As a complete novice in the realm of loans I was delighted with the service Provira offered which was 5 star. When I got to dealing with the underwriter Debbie she was extremely helpful & answered all my questions very quickly. I couldn't fault the service.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Provira have given a helping hand

Debbie and her team made a difficult time a little easier, the last thing you want to be worrying about after a bereavement is cash flow while you sort everything out.

12 February 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much for your kind words, we were so pleased we were able to help kindest regards Debbie

Rated 5 out of 5 stars

From start to finish dealing with this…

From start to finish dealing with this company has been an absolute pleasure, everyone has gone above & beyond to make my experience as smooth & easy as it could be, they have literally “held my hand” through every step, thank you so much Sharon & Hannah

9 February 2024
Unprompted review
Provira logo

Reply from Provira

Thank you so much for your amazing review! Kind regards All at Provira.

Rated 5 out of 5 stars

Wish I'd known about Provira earlier!

My only wish is that I'd heard of Provira earlier, It would have saved many a sleepless night!
Excellent and well explained service to borrow against an inheritance .... carried out with speed and charm , thank you Debbie!
I'd be very happy to recomend Provira!

8 February 2024
Unprompted review
Provira logo

Reply from Provira

You are most welcome Nikki, and thank you for taking the time to write this wonderful review kindest regards Debbie

Rated 5 out of 5 stars

Absolutely superb service

Absolutely superb service. Debbie was excellent and made the whole process really easy to understand and navigate. Communication was also really prompt and I can only thank Debbie and her team for the first class experience and support.

8 November 2023
Unprompted review
Provira logo

Reply from Provira

Thank you David, it was so lovely to help and deal with you. Best wishes Debbie

Rated 5 out of 5 stars

Brilliant service

Brilliant service - all the team at Provira are really helpful and any issues were discussed. If you are looking for an inheritance loan I can’t recommend them enough.

7 February 2024
Unprompted review
Provira logo

Reply from Provira

Thank you Jeni for this wonderful review! Kindest regards Debbie

Rated 5 out of 5 stars

Great service

Great service has supplied me with funds during probate period, staff are friendly and helped me out with any questions i had, pleasant and quick with the loan.

29 January 2024
Unprompted review
Provira logo

Reply from Provira

Thank you Tony you were most welcome kindest regards Debbie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look