Provira Reviews 

189
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, kind, and professional during emotionally difficult and stressful times. Many people note that team members consistently go the extra mile to explain every single detail clearly, maintain open communication, and answer all questions very promptly. Some people were very satisfied with the remarkable speed, outstanding efficiency, and smooth progression of the entire application process. Consumers deeply appreciate the fully transparent approach, genuine personal warmth, and immensely reassuring support provided by everyone involved from start to finish.

What people talk about most

Staff

Reviewers express immense satisfaction regarding the staff, frequently highlighting helpful, warm, and... See more

Service

Consumers find service to be positive, highlighting a smooth, professional, and efficient process from start... See more

Customer service

People report positive experiences with customer service, highlighting professional, helpful, and responsive... See more

Response time

Customers had positive experiences with response time, frequently highlighting that queries were answered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service sart to finish.Sharon was super helpful, took time to explain everything clearly and responded quickly to all my queries. Just 3 working days from first contact to the money being i... See more

Rated 5 out of 5 stars

Thanks for providing a first class service. Really good customer service & care, always going the extra mile. Clear understanding, good navigational tools to help & guide you step by step, & staff ava... See more

Rated 5 out of 5 stars

An exceptionally professional company who offered assistance to a newly bereaved, heartbroken and stressed out daughter. From the first phone call with Tracy who was kind and compassionate to the eas... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Provira highly enough. Probably the most professional efficient company I have ever dealt with. Debbie was always available to answer any questions and replied promptly. No hidden c... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Provira is a specialist finance company, providing loans to beneficiaries and executors of estates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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No recent history of asking for reviews

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4.9

All reviews

(189)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional, prompt, personal

Very professional, very prompt, very personal; far surpassing almost every other professional firm dealt with so far. I wish I had been pointed in the direction of this service much earlier in the process of dealing with the estate. Provira have given me my first true sigh of relief in almost a year.

21 May 2025
Unprompted review
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Reply from Provira

Thank you so much Richard for this shining review.

Kind regards,
Debbie

Rated 5 out of 5 stars

Really good service from start to…

Really good service from start to finish, Sharon went above and beyond to help and kept on top of everything from start to finish and actually wanted to help you. Provira provides a service that can help until things get sorted out with inheritance and I would highly recommend.

9 May 2025
Unprompted review
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Reply from Provira

Thank you so much for taking the time to complete a review.

Kind regards,
All at Provira

Rated 5 out of 5 stars

A first class service.

I came across Provira whilst searching for a loan online and having read the reviews I thought I'd give them a call, I am so glad that I did.
My contact there was a delightful lady by the name of Tracy and she made the whole process so easy, I didn't even have to fill in any forms, it only took a short conversation detailing my situation and Tracy dealt with the rest. After a small complication with the will was ironed out, the documents were were emailed to me to Esign and the funds were issued almost immediately. Every step was handled by Tracy in a prompt, efficient and friendly manner. Provira have solved a massive problem for me and I am so grateful for their assistance.

28 April 2025
Unprompted review
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Reply from Provira

Thank you so much for this glowing review, it is much appreciated.

Kind regards,
All at Provira

Rated 5 out of 5 stars

Inheritance Tax

I recently had an outstanding experience with Provira while seeking a loan on my inheritance. From the very beginning, their customer service was exceptional. Tracy was knowledgeable, friendly, and incredibly supportive, which made the entire process much smoother than I anticipated.

The fees they charged were very reasonable, especially considering the peace of mind they provided. They truly took the headache out of my financial worries during a challenging time. Dealing with probate and inheritance tax can be overwhelming, but Provira made it manageable.

I wholeheartedly recommend Provira to anyone in need of similar services. Their professionalism and dedication to customer satisfaction truly set them apart.

16 April 2025
Unprompted review
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Reply from Provira

Thank you so much for this wonderful review and for taking the time to share your thoughts.

Kind regards,
All at Provira

Rated 5 out of 5 stars

Excellent Service

Due to personal circumstances I was in a difficult financial situation and Provira were able to assist. Special thanks to Debbie Collins who helped the process go smoothly.

9 April 2025
Unprompted review
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Reply from Provira

Dear Greg,

Thank you for your kind words.

Kind regards,
Debbie

Rated 5 out of 5 stars

Inheritance Advance Loan

I recently enquired about an inheritance loan with Provira. In the end I didn't take out the loan as my circumstances changed.

My initial enquiry was dealt with by Sharon Paddon. Sharon was incredibly helpful and empathetic. She explained everything clearly and responded to my questions very quickly.

Should I require Provira's services again, I would certainly use them and recommend Provira wholeheartedly.

31 March 2025
Unprompted review
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Reply from Provira

Thank you so much for taking the time to write this glowing review for us.

Kind regards,
All at Provira.

Rated 5 out of 5 stars

Provira have given me superb customer…

Provira have given me superb customer service throughout the process in obtaining a loan against my late mothers estate.
Debbie (Collins) could not have been more helpful even when we encountered possible problems.
I can not reccomend her or Provira higher as the are all fantastic. Thank you Debbie

28 March 2025
Unprompted review
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Reply from Provira

Dear David,

Thank you for this glowing review it is much appreciated.

Kindest regards,
Debbie

Rated 5 out of 5 stars

A straightforward process

A straightforward process, clearly explained and efficiently arranged.

19 March 2025
Unprompted review
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Reply from Provira

Thank you for taking the time to write us this 5 star review.

Kindest regards,
All at Provira

Rated 5 out of 5 stars

Sharon from Provira was excellent in…

Sharon from Provira was excellent in helping through out the whole process and even handled explaining things with my solicitors which helped a great deal the money came straight into my account after that. She explained everything in detail and made the whole process easy. I give this company 5stars thank you very much

7 March 2025
Unprompted review
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Reply from Provira

Thank you for taking the time to write this wonderful review.

Kindest regards,
All at Provira

Rated 5 out of 5 stars

What a company

What a company. Wonderful personal service from the outset to completion. Sharon and her colleagues are super efficient. They liaised with the solicitor managing the estate process, property conveyancer; it was all seamless and very familiar with them. From initial enquiry to completion was approx 7 days. So so easy. In terms of price the interest rate was standard and not compound which was another major selling point.

28 February 2025
Unprompted review
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Reply from Provira

Thank you so much for the glowing review.

Kind regards,
All at Provira.

Rated 5 out of 5 stars

Probate loan on my mother's estate

Recently got a probate loan on my mother's house, the service was excellent and I genuinely felt like sharon who handled my loan had my best interests at heart. She was absolutely brilliant from start to finish and kept me fully up-to-date every step of the way. The service was very quick and easy to use and I would definitely recommend them.

1 February 2025
Unprompted review
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Reply from Provira

Thank you so much for taking the time to write this lovely review.

Kind regards,
All at Provira.

Rated 5 out of 5 stars

Inheritance Advance

I needed an Inheritance Advance when my mother died. I tried another loan provider before finding Provira. Unfortunately the other company were unable to help as my mother’s estate did not include a property. The whole estate was cash and in Scotland where these loans are relatively uncommon. I approached Provira expecting a similar response but could not have been more wrong. They liaised with my solicitor every step of the way. The Law Society of Scotland was contacted by my solicitor seeking advice on the repayment of the loan. Provira supplied all the supporting information. The repayment of the loan directly from the estate proved to be no problem resulting in a very positive outcome. I have no hesitation in recommending them. Thank you Provira.

24 February 2025
Unprompted review
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Reply from Provira

Thank you so much for this wonderful review, we are most grateful.

Many thanks,
All at Provira.

Rated 5 out of 5 stars

Recommend without hesitation

Tracy was so helpful, so understanding, so kind, so speedy at a time when we're dealing with a lot of large costs in settling our late parents' estate and clearing out their house. She explained things very clearly which is just what you need at a time like this.

14 February 2025
Unprompted review
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Reply from Provira

Thank you for taking the time to write this lovely review.

Kind regards,
All at Provira.

Rated 5 out of 5 stars

Stressless process

Stressless and smooth process, with empathetic staff. Debbie was so kind and helpful.

17 February 2025
Unprompted review
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Reply from Provira

Thank you so much for your kind words. We were so pleased we were able to help you.

Kind regards,
All at Provira.

Rated 5 out of 5 stars

Fast, friendly and reliable team

Provira understood that this was a difficult time and they helped us navigate the process in an efficient and accessibly fashion.

14 February 2025
Unprompted review
Provira logo

Reply from Provira

Thank you for taking the time to write this lovely review.

Kind regards,
All at Provira.

Rated 5 out of 5 stars

The best thing about Provira is that…

The best thing about Provira is that it's such a simple transaction that just makes sense. There are no frills or hidden complications which is a welcome change when we were used to dealing with the lengthy, complex nature of probate and solicitors. Tracy brilliantly guided us through it while keeping things in nice, easy steps.

14 February 2025
Unprompted review
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Reply from Provira

Thank you for this wonderful review and we were so pleased we were able to help you.

Kind regards,
All at Provira.

Rated 5 out of 5 stars

Debbie was very helpful in concluding a…

Debbie was very helpful in concluding a release of finance quickly. Required to carry out remedial and improvement work prior to sale. Quick response, always answered her phone or called me back within an hour. Happy to recommend

7 February 2025
Unprompted review
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Reply from Provira

Thank you Mike for the lovely review it is much appreciated.

Kind regards,
All at Provira

Rated 5 out of 5 stars

Hassle free experience.

Hassle free, quick decisions.
Tracy kept me informed throughout the pretty short process and made sure everything ran smoothly.

20 January 2025
Unprompted review
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Reply from Provira

Thank you so much for taking the time to leave us a great review.

Kind regards,
All at Provira.

Rated 5 out of 5 stars

An exceptional service

My honest expectation was that I would deal with a fairly robotic and very prescriptive system when applying for this.
My reality was that my specific loan, dealt with by Debbie (Collins) was beyond professional, friendly, supportive and she showed a rare humility towards me in a particularly difficult time in my life.
The process was both easy and very timely and when we encountered a problem with my solicitor, Debbie immediately set about trying to resolve this and assist me, knowing how important it was for me.
Debbie is an absolute credit to the company and so many should emulate her client care.

22 January 2025
Unprompted review
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Reply from Provira

Thank you so much for your wonderful comments. We were so pleased we were able to help you.

Kind regards,
All at Provira

Rated 5 out of 5 stars

A uniquely compassionate, caring and efficient approach.

I approached Provira looking for an Inheritance Advance. Sharon Paddon was my point of contact from first to last and I am delighted to say, was absolutely excellent throughout.

From providing expert advice in a timely and efficient manner, what struck me about Sharon and Provira is that they really are different, in that they provide a caring and compassionate service in what is a market that I thought would be extremely hard to reach and complex when I got there.

If your in the same position as me, grieving, uncertain, a bit overwhelmed and not sure if your doing the right thing, then Provira is the place for you.

They looked after me fantastically well and I would strongly recommend that you approach them to see how they can help you, just like Sharon and the Provira team have helped me.

A huge thank you to you Sharon and the Provira team for making this a simple, quick and stress free process, at what is a very challenging time.

Best regards,

Darren Meeks.

22 January 2025
Unprompted review
Provira logo

Reply from Provira

Thank you so much for this wonderful review.

Kind regards,
All at Provira.

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