I’ve purchased 3 laptops from ProTech in the last 14 months, I recommend them to everyone I know in the market. Excellent Laptops, Knowledgeable & Quick Service & Quick shipping! even up to the Far No... See more
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See what reviewers are saying
Fais has been amazing I dealt with the company over Christmas for a pc for my son and they delivered, they called to tell me the one I ordered wasn’t up to their standards and wouldn’t send it so gave... See more
Our niece had her laptop screen broken and it black out. Within a day, our technicians at Pro Tech IT was able to replace the screen and had the laptop working up to its original standard. The techni... See more
Company replied
We’ve had a fantastic experience with ProTech! This was our third time buying laptops from them, and as always, they were incredibly nice and helpful. Their customer service is top-notch, and they’ve... See more
Company details
- Computer Store
- Cell Phone Store
- Computer Repair Service
- Computer Wholesaler
- Mobile Phone Repair Shop
- Used Computer Store
Written by the company
At ProTech IT Solutions, we’re committed to providing high-quality refurbished and new technology, all while promoting sustainability in the tech industry. Based in Ravenhall, Melbourne, we specialize in expertly refurbishing laptops, smartphones, Computers and a wide range of electronic devices. Our team works diligently to restore and upgrade pre-owned equipment to meet Australian standards, ensuring it performs like new. All our products are provided with 6 months warranty for your peace of mind. By giving old devices a second life, we not only help reduce e-waste, but we also make reliable, affordable technology accessible to everyone. Whether you're a business looking for cost-effective tech solutions or an individual searching for an eco-friendly upgrade, we’ve got you covered – and we serve customers Australia-wide. Our mission goes beyond just selling products; we’re dedicated to fostering a circular economy in the tech industry. At ProTech IT Solutions, we believe in making technology sustainable and affordable for all. Join us in our journey....
Contact info
1/80-82 Rebecca Drive, 3023, Ravenhall, Australia
- 0393612803
- Info@protechintl.com.au
- protechintl.com.au
4.6
Excellent
90 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and product
Firstly, product is exactly as described so we're very happy with that. The customer service was outstanding, very responsive and keen to ensure we got our order in great time. Thanks team
14 November 2023
Reply from ProTech IT Solutions
Thank you so much for your review Mark. It was our pleasure serving you! We are stoked you are happy with your purchase.
Kind Regards, Team ProTech
Reply from ProTech IT Solutions
Thank you so much for your review Jeremy. Pleasure doing business with you!
Kind Regards, Team ProTech
Bought a laptop from ProTech IT…
Bought a laptop from ProTech IT Solutions on Gumtree and was extremely pleased with my purchase. It arrived well packed, in immaculate condition and running perfectly. I got a great laptop for a great price. Very happy customer!
17 October 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you so much for your review Indigo. Pleasure doing business with you!
Kind Regards, Team ProTech
I had a great experience and my laptop…
I had a great experience and my laptop was fixed quickly for a great price and the owners were really nice and helpful i would definitely go again!!
28 September 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you so much for your review Hana. Pleasure doing business with you! We hope you enjoy your laptop.
Kind Regards, Team ProTech
Customer service is very good
Customer service is very good. They went out of their way to help me and now they are my go to people for all things IT.
27 September 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you so much for your review mate. Pleasure doing business with you!
Kind Regards, Team ProTech
GREAT CUSTOMER SERVICE
yeah, the service gotten was top notch, I am very impressed with the customer service and willingness to help out on any challenge in operating products.
I will definitely return to buy my iPhone from them.
The laptop I got is great and working.
16 July 2023
Great service open long trading hours…
Great service open long trading hours he gave me buy back option on my old phone set up new phone easy to get along with answered all my phone calls rang me when phone was ready.😊😊😊
18 July 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you so much for your review Joe. Pleasure doing business with you! Enjour your new phone!
Kind Regards, Team ProTech
Great service
11 July 2023
10/10 Amazing store
Great customer service they were very helpful and got my laptop fixed very quickly
12 May 2023
Unprompted review
Helpful & reliable
The guys at Pro Tech fixed my laptop and even stayed back late to ensure I had equipment to meet my work deadlines. Always call them first as they are prompt & reliable!!
13 June 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you for taking time to share your valuable review Melanie. We are so grateful that you are very happy with our service and laptops. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team
Awesome Service
Fixed our Laptop and Ipad really fast and gave us free screen protector, love their service will definitely be going back in the future when needed
24 June 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you for taking time to share your valuable review Elizabeth. We are so grateful that you are very happy with our service. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team
Bought a phone and it was amazing
Bought a phone and it was amazing, fahad served me!! Definitely recommend
8 June 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you for taking time to share your review Daniel. We are so grateful that you are very happy with your phone. We will be sure to let Fahad know! Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team
Nice range of new and refurbished laptops
I needed a laptop for my son to use at school. I came across Protech and found that they had an awesome range of laptops ranging from small tablet style ones to gaming machines. Many of these are not even available at other stores. I found their pricing reasonable, and the laptop I ended up buying was in great condition, came with a warranty and most importantly was a lot cheaper than retail.
21 June 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you for taking time to share your valuable review Paul. We are so grateful that you are very happy with our pricing and laptops. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team
They helped me so well and made sure my…
They helped me so well and made sure my experience was amazing
9 June 2023
Unprompted review
Great team of individuals
Great team of individuals, got my laptop repaired from These guys and was some relatively quick and they kept me updated , also ended up buying a iPad from these guys and have had no issues, keep up the good work boys
22 June 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you for taking time to share your valuable review Bryan. We are so grateful that you are very happy with our services and Products. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team
Very helpful & professional team
Very helpful & professional. Would highly recommend their products. Im very happy with my Hp Elite book 14” that was described in Great condition but works like new. Highly recommended!
9 June 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you for taking time to share your valuable review Phat. We are so grateful that you are very happy with your Hp EliteBook Laptop. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team
Bought a phone, great experience!
Bought a phone, received a tracking number on the same day. Very happy with the overall experience. Phone arrived in great condition, very happy with it!!
16 June 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you for taking time to share your valuable review TJ. We are so grateful that you are very happy with your phone. Thank you for your support and we look forward to seeing you back soon.
ProTech IT Solutions Team
Experienced technical professionals in all aspects of modern electronics and also the gadgets and interfaces man you name it nothing is to small or big for them to put there work to it 👌👍👏
They were helpful and resourceful from go. It wasn't about "is this job worth doing? Or "we properly won't see em again so why worry about the small fiddly job. But they fixed my problem which was delicate and also sourced a unit I had been searching for in a minute for a very reasonable price!
1 June 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you for taking time to share your valuable review Brett. We are so grateful that you have shared your repair / Service experience with us. Thank you for your support and we look forward to seeing you back soon. Stay Safe Brett!
ProTech IT Solutions Team
Phones and Laptop Computers
Great transaction. Issues quickly dealt with and any problems solved without hesitation.
Wide selections of laptops, phones, etc, to choose from and advice to the best solution and equipment of choice. Highly recommend.
3 May 2023
Unprompted review
Reply from ProTech IT Solutions
Thank you for your kind feedback, your words are very much appreciated. Have a great day Raymond!
Kind regards,
ProTech IT Team
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