They bidded on transporting my load, they did not meet any of the time schedules. They lied about the vehicle not starting and need to hire a crane to load my vehicle, and they more than doubled the a... See more
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See what reviewers are saying
Pleased overall with the service. Eric was excellent at following up. Total price was fair but ended up being more than originally quoted. Contracted driver did not speak English or Spanish, bu... See more
Steven has been very responsive during the entire process. The pricing quoted and the actual price charged by the drivers on the day of actual pickup will definitely vary so please be aware and prepa... See more
Justin was dedicated and efficient in getting a driver that could transport my car from Florida to New Jersey. The rate was competitive and much better than most companies. The driver kept me updated... See more
Company details
Written by the company
Best car shipping company over the US
Contact info
1437 Bayberry Dr,, 18929, Jamison, United States
- 8782277701
- admin@proshipautotransport.com
- proshipautotransport.com
4.0
Great
86 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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NymTonks
Thank you Scott so much for delivering my car safely & successfully!!! There weren't any delays or problems. I'm really satisfied with the service! :)
13 December 2023
Unprompted review
Reply from ProShip Auto Transport LLC
Thanks a lot
We are always on the market to make everything happen for our customers' advantage!
Keeping on top of things.
James kept on top of things. He stayed in communication with me during the entire time with updates. However I didn’t get the vehicle. James and Proship Auto Transport LLC had gives me the best deal for shipping a car across the Nation.
12 January 2024
Unprompted review
Reply from ProShip Auto Transport LLC
Thanks so much for your kind and amazing words
Stay away from this scam transport comp
Stay away from this scam transport comp. Took a deposit at an agreed upon price to transport my vehicle and this was followed by bidders who had not agreed to the negotiated price. Pro Ship Auto refuses to refund my deposit when requested and all contact to abide by our agreement has ceased. Major rip off company and all should stay as far away from them as possible.
Following is what was on the PO that I sign and which culminated in paying $110 deposit:
ProShip Auto Transport LLC Order Invoice Order Number - 30447621-PAT Date Order Place - 01/09/2024 M.C.# 1540509
So here's the update:
After sharing my order information above, I was contacted by the vendor apologizing for the experience articulated above. They promised to refund my deposit and asked if I was willing to reconsider my review if I receive the deposit money back. I said most certainly. The follow was then written to me:
"Sir as you can see with one click the money will be released from my account into yours
But before that I need to make sure the review is transformed into 5-star
Can we proceed pls?"
Given this vendor's past ineptitude, of course, my response was an empathic NO. Receipt of deposit first!
No word from them since and no returned deposit. These morans have placed a higher value on $110.00 over all the prospective customers who will read this review and look elsewhere for auto transport services....as their right-mind will mostly certainly lead them.
John, happy to discuss this with you. You have my number. Just so you know, the carrier you made reference to below was canceled by me because the price they quoted was hundreds of dollars above what was agreed to between Pro Transport and me. Give me a call.
7 January 2024
Unprompted review
Reply from ProShip Auto Transport LLC
Hi I am really sorry for such kind of experience that we had with you. But I couldn't find your information from my system. We always refund the deposits if we cannot get the job done if everything was okay with our police. Can you please provide us contact information so that we can reach you out...? Please!
Hi there, It is true that ProShip Auto Transport LLC has worked on your order and assigned a carrier for the shipment. As it is a road business, there was a truck broke down. In order not fail, we also assigned another carrier for your vehicle and we made a reservation on behalf of you. But that time, you worked with another company and we are not sure if you got your car transported. But when the carrier that was assigned by our company contacted with you, you cancelled this driver. As drivers do not go pick up location without getting reservation, we have spent your deposit to book a spot for your vehicle.
When my customer service department contacted you about the situation and agreed to make it happen for your benefits, even though it was total mistake of carriers, you didn't agree...
Anyway, we worked on your order, spent time and energy on it and we assigned several carriers, your shipment with us failed because of carriers. But for customer's satisfaction, ProShip Auto transport is ready to refund your money anytime, here is my contact number
(878) 227-6886 Bruce John. Contact me and get full refund.. And let's stop this misunderstanding...
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