Colour size and shape of lined cardigan all excellent. Only one small problem. The end of the Zip is very difficult tom slot in and am concerned it might not wear well.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have already bought some polo shirts, so I know the brand quite well. I have previously bought a waterproof jacket and am thoroughly satisfied with it. I was looking for a short sleeve waterproof to... See more
Company replied
Was looking for a light weight waterproof top online. Saw just what I was looking for on-line plus had a 3 year guarantee. Very easy to order and received within two days which was brilliant. Was ex... See more
Company replied
I waited until I used the top in wet conditions and I’m very impressed. Zero dampness or wet inside the jacket or pockets. Plenty of room to manoeuvre and Velcro waist tighteners if needed. Would hi... See more
Company replied
Company details
Written by the company
ProQuip is a Scottish golf clothing company, founded in 1981, in North Berwick. The world's leading innovator of lightweight golf weatherwear, ProQuip clothing is designed to withstand the elements, providing protection and comfort to golfers anywhere, in any weather. ProQuip has supplied clothing to 20 Ryder Cup Teams, European and American, since 1983.
Contact info
Global House, 5 Castle Street, Carlisle, Cumbria, CA3 8SY, Carlisle, United Kingdom
- +44 (0)1228 210 551
- info@proquipgolf.net
- proquipgolf.net
4.5
Excellent
326 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality products backed by a great…
Good quality products backed by a great quality service.
25 October 2024
Don't let the rain dampen your game
Don't let the rain dampen your game
Had the trousers on for the first time yesterday in the rain with no problem.
The jacket that I have had for a while is still has good.
Got a hat. Just bent the rear up to stop it catching on my jacket. No need for a umbrella.
12 October 2024
Positive customer support. Slow refunds
Really excellent and polite service on telephone. Clear and correct with information and responses to my questions. The 3 star rating is for the length of time to process a refund. Getting on for 3 weeks. Rather tardy
26 September 2024
Excellent customer service an absolute…
Excellent customer service an absolute pleasure to do business with.
24 September 2024
Very Professional Service
28 August 2024
Exceptional Experience with ProQuip's stormFORCE Gear
I recently purchased the stormFORCE Trousers and Rain Jacket from ProQuip, and I am thoroughly impressed with the entire experience. Despite being an international order, the shipping was incredibly fast, which was a pleasant surprise. The products arrived exactly as advertised, reflecting the high quality that ProQuip is known for. Additionally, the customer service was outstanding, with a team that was responsive and genuinely helpful. Overall, ProQuip exceeded my expectations, and I highly recommend them to anyone looking for reliable products and exceptional service.
28 August 2024
Always easy to order on line
Always easy to order on line
Delivery superb.
Al round a good experience
Product excellent quality
28 August 2024
Great Quality
Great quality products delivered promptly. Sizing of waterproof trousers quite generous…
20 July 2024
Smart outfit stylish and rain proof
ProQuip always good fit plenty of room not skimpy like other brands. Excellent quality and really nice colours. Rain proof excellent, does the job, ordering on line and delivery easy and efficient. Hat wrong size, my error returned and received replacement no problem
19 July 2024
I need to return and there isn’t a…
I need to return and there isn’t a simple return process like other companies
18 July 2024
Customer service is exceptional
Customer service is exceptional. Although I had to return/exchange some items do to sizing, the staff is first rate in assisting in facilitating the merchandise return, offering guidance as to costs and practicality, as well as offering what they could do from Great Britain to their customers in the United States. Having ordered from them in the past, and with the same great service, I would not hesitate to purchase from them in the future, and offer my endorsement.
21 July 2024
Easy to purchase online
Easy to purchase online, quick delivery, well made beautiful wind jacket, very pleased with my purchase.
22 July 2024
Quickly replied to emails and made sure…
Quickly replied to emails and made sure I got the right size
22 July 2024
Easy to order and order received timely.
22 July 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.