ProQuip Golf Reviews 289

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting their effectiveness in various weather conditions and overall value. The delivery service is frequently described as swift and efficient, with many appreciating the promptness and careful packaging. People also commend the service for being responsive and helpful. However, some customers experienced issues with order communication and delivery logistics, noting a lack of dispatch notices or difficulties with courier services regarding delivery times. A few people also mentioned that sizing could be generous, and there were occasional concerns about product details like zipper functionality or color accuracy.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the excellent quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the promptness of the... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy, with quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I waited until I used the top in wet conditions and I’m very impressed. Zero dampness or wet inside the jacket or pockets. Plenty of room to manoeuvre and Velcro waist tighteners if needed. Would hi... See more

Company replied

Rated 5 out of 5 stars

When I initially contacted ProQuip I spoke to Ann and Nikita who were very helpful in checking my order. Jackets, jumpers and windproof top are excellent quality. We wore the jackets at the Scottish... See more

Rated 5 out of 5 stars

Quick response to my query regarding shipping/tracking status. Got to use the product (rain jacket and pants) one day after receiving in a down pour. Kept me warm and dry!

Rated 5 out of 5 stars

Delivered on time after helpful phone call advising colour selected not available and options provided. Wearing experience so far good. Size accurate. Overall a good but alongside good service.... See more

Company replied


Company details

  1. Clothing Supplier

Written by the company

ProQuip is a Scottish golf clothing company, founded in 1981, in North Berwick. The world's leading innovator of lightweight golf weatherwear, ProQuip clothing is designed to withstand the elements, providing protection and comfort to golfers anywhere, in any weather. ProQuip has supplied clothing to 20 Ryder Cup Teams, European and American, since 1983.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality

When I initially contacted ProQuip I spoke to Ann and Nikita who were very helpful in checking my order. Jackets, jumpers and windproof top are excellent quality. We wore the jackets at the Scottish Open. The delivery was extremely swift arriving the next day. Will definitely be ordering from you again. Thank you.

28 June 2025
Rated 1 out of 5 stars

I heard nothing from Proquip or UPS…

I heard nothing from Proquip or UPS following confirmation the order had been received and so was unaware that the parcel was out for delivery until a call from UPS to tell me they had been unable to deliver. Since I was not prepared to wait at home for several days just in case UPS turned upthat is hardly surprising.

27 June 2025
Rated 1 out of 5 stars

The product sent was in the incorrect…

The product sent was in the incorrect size no return labels or postage included in package and I still haven’t been refunded, difficult to get correct information as to where to send goods back.
Still waiting for my refund will not be buying again

27 June 2025
Rated 5 out of 5 stars

Product Works!

Quick response to my query regarding shipping/tracking status. Got to use the product (rain jacket and pants) one day after receiving in a down pour. Kept me warm and dry!

21 June 2025
Rated 4 out of 5 stars

Proquip Waterproof jacket and trousers

Purchased ladies waterproof jacket and trousers on line. Fast delivery and just what I wanted. Very happy as I had them in the sale too. Fit really well. Fingers crossed I don’t have to wear them for a while!!! Would definitely purchase from this company again.

18 April 2025
Rated 5 out of 5 stars

Haven’t worn it yet

Haven’t worn it yet. Purchased for an upcoming golf trip to Ireland. I’m from Seattle, so I know about rain. I’ve been to Ireland and Scotland a few times. I know that their caddies know good rain gear. Pro Quip is the most common brand they mentioned on my trips. That’s my reason to try it. I’m sure it will be great!

26 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look