Prop Options logo
Visit website

Prop Options Reviews 270

•
TrustScore 5 out of 5

4.9

Baking Supply Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their sturdiness and beautiful craftsmanship. Many people appreciate the wide range of innovative products that enhance their cake creations, making them look professional and elegant. The delivery service is frequently highlighted for its speed and efficiency, with items arriving promptly and well-packaged. However, some customers experienced issues with delivery times, even when paying for expedited shipping, with orders arriving later than expected. A few other people also felt that certain products, like a specific cake stand, appeared cheaply made and did not meet their quality expectations.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its high quality, durability,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Delivery service

Reviewers express satisfaction with the delivery service. Customers consistently praise the fast and... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a few Prop Options items now and they're all brilliant. Floating tier separators, metal stands, fillable acrylic tiers, floral crowns, embossing rolling pins. All amazing quality from a company... See more

Rated 5 out of 5 stars

I've bought numerous stands from prop options, right from their very 1st stand! All have been fantastic quality and still used regularly! Recently purchased the stiletto stand and although it may look... See more

Rated 5 out of 5 stars

Whoa Prop options I am sold....I ordered a few items off your website and i was pleasantly surprised. Quality check, quick delivery check. I particularly love your cake separators i got the reeded, co... See more

Rated 5 out of 5 stars

Order received very promptly, 2 acrylic spacers to use with the flower crown I already have for my Daughter’s Wedding cake later in the year. Purchased in outlet sale, I can’t see any imperfections... See more

Company details

  1. Baking Supply Store

Written by the company

Established and run by Brad and Emily, Prop Options is a UK brand which design and manufacture leading, luxury cakes stands, serving boards, cake separators, and event props - the options really are endless! . We work hard to provide you with unique stands to aid the latest cake trends, only using industry approved materials whilst delivering quality products and an exceptional experience. We adore to see our creations, having been lovingly hand made, in action ! We're always excited to learn about you and your vision in order to make something beautiful together and are always happy to chat, so please drop us an email or pick up the phone, you will always speak with us directly.We really hope you like what we do as much as we enjoy making it.

Contact info

4.9

Excellent

TrustScore 5 out of 5

270 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fast delivery

I found it strange to not get the product as I purchased at the bake show but sending me on post.But everything went really smooth and it arrived in a week

2 November 2025
Unprompted review
Rated 5 out of 5 stars

I have been on the fence of ordering…

I have been on the fence of ordering Prop Options for a couple of years - I met Jen from CakeyLulus at CI and she helped confirmed what I had been thinking.
I’ve ordered the Cake Compass with sizes from 4-9” as well as x2 Gold Hoop Separators.
I placed my order on the Friday at CI and they the Cake Compass was with me by Monday!
Amazing quality and super fast delivery!

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service and Products

I have recently ordered from Prop Options for the first time and I couldn’t have hoped for a better experience. Firstly, I paid for the wrong delivery service by accident so I emailed straight away to see if I could change it. It was a weekend so wasn’t expecting to hear anything until Monday. I got a reply almost instantly and it was sorted within the hour which I was impressed with. Then the standard of product that I did receive was amazing and has elevated the look of my cakes. I will be recommending to everyone and ordering again very soon!

19 October 2025
Unprompted review
Rated 5 out of 5 stars

I love Prop options

I love Prop options. The quality of the items is amazing. I know that all the products I buy are well made, can withstand the weight of my tiered cakes and will last a long time, not to mention the designs are stunning!

I’ve always found their delivery to be prompt and efficient and the items come well packaged for protection. They are the only company I use!

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Great quality!

Great quality. I ordered some acrylic spacers and textured rolling pins for a wedding cake am working on. I can't wait to see the finished product. Thank you for the quick delivery and great communication.
Looking forward to visiting your stand at NEC cake show for more products.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

5 stars for prop options

5 stars for prop options, not only is the cake stand absolutely stunning it arrived so quickly! Easy to set the stand up and it looks gorgeous. Can’t wait to use it for the next bride!

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Best rolling pin

Prop Option has been the best decision I’ve made and am happy to purchase more and highly recommend. I’ve got 3 rolling pin and will definitely buy more designs

16 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look