PropertyGuys.com Reviews 126

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and personal approach, making the selling and buying process smooth and efficient. Many people highlight the excellent service and appreciate the significant cost savings achieved through the company's pricing structure, often saving thousands in commissions. The customer service is frequently described as supportive and responsive, with agents readily available to answer questions and provide guidance. However, some people were dissatisfied with certain aspects, particularly regarding the location-specific services, with a few mentioning that the options in certain areas were not suitable or that they felt misled about the fees. There were also occasional reports of agents not being as attentive or effective in certain regions, leading to a less positive experience for a small number of customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the professionalism,... See more

Service

Users describe positive interactions with service. Many reviewers highlight the professionalism and... See more

Price

Clients share positive opinions on price, with many reporting satisfaction with the price adjustments and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the responsiveness,... See more

Location

Reviewers highlight ambiguous aspects of location. While some customers found the service helpful for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was A 4 only because they tried to convince us not to sell the house at the price we wanted. We were correct and successful selling the house at the price we wanted in seven days, and got above. Th... See more


Company details

About PropertyGuys.com

Written by the company

PropertyGuys.com is Canada’s largest private franchise real estate network. We are a network of local owners helping people buy and sell homes without traditional agent commissions. PropertyGuys.com positions itself as a disruptor in the real estate industry, offering a more affordable, tech-enabled approach to real estate transactions.
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4.3

Excellent

TrustScore 4.5 out of 5

126 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

So far things have gone really smooth !

So far things have gone really smoothly. They are always there to help at anytime and are very professional and patient!

25 July 2025
Unprompted review
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Reply from PropertyGuys.com

We really appreciate you taking the time to share this, Jessica! We're so glad everything is going smoothly and that you’re feeling supported throughout the process. Our team is always here when you need us. Thank you for trusting PropertyGuys.com to be part of your journey!

Rated 5 out of 5 stars

Dealing with Taylor was great

Dealing with Taylor was great. He is very professional and kind at the same time. Couldn't have done it without him. Thks again .

28 July 2024
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Reply from PropertyGuys.com

Hi Vivianne, thank you so much for your kind words! We're thrilled to hear that your experience was seamless. Wishing you all the best and thanks for choosing PropertyGuys.com!

Rated 5 out of 5 stars

Use the MLS package.

It is best to put the property on Property’s Guys mls package, list the property slightly above its market value and given the lack of properties on the market, it will sell fast.

25 January 2025
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Reply from PropertyGuys.com

Thank you, Wayne for your feedback. We are glad you found success working with our partner network. Thank you for choosing PropertyGuys.com.

Rated 5 out of 5 stars

We met with Rick from Quinte west

We met with Rick from Quinte west, and were greeted with enthusiasm and kindness. He was extremely knowledgeable and helpful, when showing the home. He was flexible in his schedule and although we didn't choose this home we would definitely use them for future opportunities.

11 July 2025
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Reply from PropertyGuys.com

Hi Brett, thank you for sharing your experience! We’re so glad Rick’s enthusiasm and knowledge made your visit a positive one, even if the home wasn’t the right fit this time. We’d love to help you again when the next opportunity comes up.

Rated 5 out of 5 stars

Very efficient

Very efficient, professional, knew all aspects of the selling & buying side.
No miscommunications or unkept appointments.. pro’s all the way.
Also very friendly and approachable .

24 July 2024
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Reply from PropertyGuys.com

We appreciate your kind words, Pam! It’s great to hear our team’s professionalism and clear communication made the process smooth for you. Thank you for trusting PropertyGuys.com!

Rated 5 out of 5 stars

Amazing Staff

With this being the first time selling a home a was a bit nervous as I didn't know what to expect. Toni and Mark were truly amazing keeping me in the loop the entire time and answering all my questions.

14 July 2025
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Reply from PropertyGuys.com

Thank you for sharing your first-time selling experience! We’re so glad Toni and Mark were there to guide you and keep you informed every step of the way. Thank you for choosing PropertyGuys.com!

Rated 5 out of 5 stars

Cost-Effective and Easy to Use

We recently used PropertyGuys.com and had a great experience. The platform was easy to use, and the team was helpful throughout the process. It gave us the tools and flexibility to manage our own sale, saving us thousands in commission. If you’re comfortable handling some of the work yourself, it’s a smart and cost-effective way to sell your property.

1 June 2025
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Reply from PropertyGuys.com

Thank you for your thoughtful review! We’re glad you found the platform easy to use and that you enjoyed the flexibility to manage your sale while saving on commission. Wishing you all the best in your new chapter!

Rated 1 out of 5 stars

Disappointed with Property Guys

Not a good option for Kamloops. We were out $6,000, and had to use a real estate agent in the end, hence we did not save money, but in fact lost by going with Property Guys.

15 January 2025
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Reply from PropertyGuys.com

Hello Susan, thank you for sharing your feedback. We’re sorry to hear this was your experience and understand your frustration. Your insights will be shared with our team to help improve how we support sellers.

Rated 5 out of 5 stars

We have used Property Guys 3 times all…

We have used Property Guys 3 times all was positive and successful. Will use in the near future

24 July 2025
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Reply from PropertyGuys.com

Hello Ben, thank you for being a repeat customer! We’re so glad to have been part of your positive experiences and look forward to helping you again when you’re ready. Thank you for choosing PropertyGuys.com!

Rated 5 out of 5 stars

Rick Davies is the best

Rick Davies is the best. Unmatched service!

24 July 2025
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Reply from PropertyGuys.com

Indeed, Rick is amazing! Thank you, Kevin, for taking the time to share your positive experience with his service. Thank you for coosing PropertyGuys.com!

Rated 5 out of 5 stars

This was a very complicated sale

This was a very complicated sale. Many false starts . Our agent with property guys kept us well informed

10 February 2025
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Reply from PropertyGuys.com

Thank you for sharing your experience, John. We’re glad our team could keep you informed and supported through a complicated sale. Congratulations on getting it done!

Rated 5 out of 5 stars

Quick feedback from realtor

Quick feedback from realtor, easy to talk to and work with. The listing was done in a timely manner and was well written.

22 July 2025
Unprompted review
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Reply from PropertyGuys.com

Hello Sharon, thank you for the review and feedback! We are glad to hear that the process was seamless. Thank you for choosing PropertyGuys.com

Rated 5 out of 5 stars

Onboading with Property Guys

Onboading with Property Guys was an easy process. We were advised in advance which documents were needed prior to the day we signed the contract with them. Our questions were answered with professionalism and kindness, even when asked more than once. They advised us of the next steps.

10 July 2025
Unprompted review
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Reply from PropertyGuys.com

Hi Beverley, thank you for sharing your experience! We’re so glad to hear that onboarding with PropertyGuys.com was smooth and that you felt supported every step of the way. Thank you for choosing PropertyGuys.com!

Rated 5 out of 5 stars

Shannon Gavin is the best Realtor…

Shannon Gavin is the best Realtor around. Professional, knowledgeable, client focused, and a pleasure to be with. 11/10!

17 July 2025
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Reply from PropertyGuys.com

Thank you for sharing this, Claudine! We’re so glad you had a fantastic experience with Shannon. It’s wonderful to hear her professionalism, knowledge, and care made such a difference for you. Wishing you all the best, and thank you for choosing PropertyGuys.com!

Rated 3 out of 5 stars

it was ok but not great some of the…

it was ok but not great some of the plans offered not the greatest. you get what you pay for

20 July 2025
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Reply from PropertyGuys.com

Hello Mr. Peter, thank you for your feedback. We appreciate you sharing your experience, and we’re sorry to hear some parts of our service didn’t fully meet your expectations. Your insights help us improve, and we’re always working to ensure our plans deliver value while keeping sellers in control. Thank you for giving PropertyGuys.com a try.

Rated 5 out of 5 stars

It was 4 years ago

It was 4 years ago. The photographer was awesome and the price was great ($3000). MY HOUSE SOLD IN 3 DAYS. There was a buying frenzy at the time. Now I understand the price to list with you doubled. Hmmnn.

18 May 2025
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Reply from PropertyGuys.com

Thank you for sharing your experience, Klaus! We’re so glad your home sold quickly and that you found value in the process. We are constantly evolving our offering and services to better support sellers, while still ensuring you can keep more of your equity. We appreciate your trust in PropertyGuys.com!

Rated 3 out of 5 stars

The listing was friendly and…

The listing was friendly and professional. The showing/selling was friendly but not professional. Several mistakes were made in the paperwork and they did not correct all of them. I would point out four errors and only two would be fixed.

8 August 2024
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Reply from PropertyGuys.com

Thank you for your honest feedback, Barry. We’re glad you found the listing and showing process friendly, but we’re sorry to hear there were issues encountered. We take this seriously and will use your input to improve our processes to ensure a smoother experience for all sellers. Thank you for choosing PropertyGuys.com.

Rated 5 out of 5 stars

They were great to talk to and on the…

They were great to talk to and on the ball

17 March 2025
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Reply from PropertyGuys.com

Thank you for taking the time to leave this review! We’re glad you found our team responsive and proactive throughout your sale. Wishing you all the best, and thank you for choosing PropertyGuys.com!

Rated 5 out of 5 stars

Great Experience and Successful Sale

Everything from initial conversation, to price setting, preparing and publishing the listing, and support during showings and sale went so smoothly. It's a very stressful and busy process so having someone who I could trust was very helpful.

18 July 2024
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Reply from PropertyGuys.com

Hi Maria, thank you for this wonderful feedback! We’re so glad the process felt smooth and that you felt supported every step of the way. Selling can be stressful, and it means a lot to know you felt you could trust us during the process. Thank you for choosing PropertyGuys.com, and best wishes in your next chapter!

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