I had talked with agent, Laura Gonzalez, on a Friday. We discussed a new policy. She contacted me Monday morning to pick up where we left off. She searched for the best rate for me. I really appreciat... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Let's just say Amy made the whole process painless easy and quick. After dealing with a few other places, Amy stepped up the day before Thanksgiving and made my day. She defnatly A keeper!!
I spoke with Kathy from the Corpus area office she is very nice and has a lot of knowledge about insurance she listens and helps with all questions.She is very nice and helpful I enjoy talking with he... See more
Sells agent miss Cynthia gave me a great deal on my vehicle,she also gave me the best costumer service pronto is very lucky to have her.
Company details
- Insurance Agency
- Auto Insurance Agency
- Business Insurance Company
- Financial Consultant
- Home Insurance Agency
- Renter's Insurance Agency
Information provided by various external sources
Pronto Insurance is an insurance service provider based out of South Texas. Since our foundation in 1997, we have been committed to providing high value insurance products with competitive pricing, superior claims handling and excellent customer service. Pronto maintains its strong hold in the insurance market through its captive agencies, independent agents and franchise locations. In 2005, Pronto General Agency, LTD was established to provide better customer service and facilitate our growth. Pronto’s agencies can be found across Texas.
Contact info
P.O. Drawer 3267, 78523-3267, Brownsville, United States
- prontoinsurance.com
4.5
Excellent
3K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Loved the quick convenient service
I had talked with agent, Laura Gonzalez, on a Friday. We discussed a new policy. She contacted me Monday morning to pick up where we left off. She searched for the best rate for me. I really appreciated her following thru. We did everything by phone. She was awesome. I thank Pronto for hiring such wonderful, knowledgeable, and friendly people.
18 August 2025
Unprompted review
Fast and easy plus they helped me fix…
Fast and easy plus they helped me fix my insurance even after I bought it with no cost
14 August 2025
They have been so helpful and pleasant…
They have been so helpful and pleasant to work with
5 August 2025
Jessica Radilla was really great in…
Jessica Radilla was really great in explaining the documents! She made it super fast and easy!! Such a huge help!
5 August 2025
Unprompted review
It was great and smooth .
1 August 2025
Alma gets 6 stars -- calm
Alma gets 6 stars -- calm, present and very efficient. Great rep.
28 July 2025
Unprompted review
Great online customer service via chat
23 July 2025
We were able to do the transaction…
We were able to do the transaction smoothly. Thank you
18 July 2025
Site is glitchy and double billed me.
16 July 2025
Exceptional Service
Imelda is the manager of this location at 10718 Potranco , inside H.E.B . She gave me great customer service over the phone. She gave me a great low rate. She is very nice, friendly, helpful & very knowledgable . She made it quick and easy to get auto insurance. So convenient to just do everything over the phone and email without having to go into the location. I will definitely be recommending my family & friends to this location for auto insurance because of her .
11 July 2025
Unprompted review
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