Prominerz.com Reviews 94

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Same story as everyone else. Wish I would have read this Before purchase. I'm going to apply pressure to coinbase commerce as well. I see other people here purchased thru them and then complained... See more

Rated 1 out of 5 stars

frauds PROMINERZ.COM scammers absolute fraud i bought 2 asic miners worth 6000 dollars and I've been waiting for a refund since June 2019 and still haven't got it. i contacted innosilicon and said... See more

Rated 5 out of 5 stars

The guys and gals over at prominerz have been great. Frequent updates on order status, supplier status and they are always ready to sort out any issues. Most importantly they have open communicati... See more

Rated 5 out of 5 stars

Everything was fine: buying of the miner was easy, great consultation and help by Alexandra. Once in their hosting some minor malfunctions were corrected quick. Support took good care of problems that... See more

You should know

2.3

Poor

TrustScore 2.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Prominerz.com is a SCAM WEBSITE

Complete SCAM. No response, no reply, but still they are updating their website with equipment. DO NOT BUY OR SEND ANY MONEY TO THESE GUYS. You'd be better off lighting your money on fire. I ordered an Antminer from them over 3 months ago and the moment I sent my BTC, they have since never replied. Any website that lists them as legit should also be suspect and informed of their uninformed support of a scam. Several other websites are legit to purchase mining equipment from. This is NOT one of them.

4 September 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

Same story as everyone else. Wish I would have read this Before purchase. I'm going to apply pressure to coinbase commerce as well. I see other people here purchased thru them and then complained about ProMinerz.
So coinbase commerce has known about this since at least March 2020 or 2021 (I'll have to go back and check) just based on what other reviewers have stated, and have continued facilitating this fraud.

28 August 2021
Unprompted review
Rated 1 out of 5 stars

Beware of fraud

Same experience as others order 3x ibelink total for about 13500 USD payment via coinbas, minery goods not delivered, no communication, fraud. I don't understand why coinbas didn't cancel their support long ago.

22 August 2021
Unprompted review
Rated 1 out of 5 stars

Shut them down.

I was scammed too

1.File a report with your local Cyber Criminal Law Enforcement Agency.
Get a report from the Agency, furnish it to the following and ask them to cease and desist:

2.help at coinbase.com and ask them to cease & desist and close Prominerz.com account
3. File a criminal omplaint with their registrar Tucows.com Abuse at tucows.com
4. File a criminal complaint with ICANN globalsupport at icann.org
5. File a criminal complaint with their ticketing desk Freshdesk support at freshdesk.com
6. File a criminal complaint with their website host feedback at siteground.com
7. File a criminal complaint with Cloudflare cloudflare:com/abuse/form

you may not get your money back but at least stop them from taking others money.

4 August 2021
Unprompted review
Rated 1 out of 5 stars

Prominerz.com Scammed Me!

Prominerz.com scammed me for $2900+ on an A6+ miner. The positive reviews on this website are obviously fake! Check out Prominerzscam.com for more information.

30 July 2021
Unprompted review
Rated 1 out of 5 stars

Scam

I placed an order after receiving an email that an ASIC I wanted was in stock. Payment made through coinbase and apart from an order confirmation, I've received nothing more. No responses to any messages sent through the website

30 July 2021
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE - Prominerz is a SCAM

BUYER BEWARE - PROMINERZ is a scam. I have just contacted both Coinbase Merchant Services as well as the Swiss police to report theft/fraud.

On March 10th 2021, I purchased a product from the company Prominerz.com. I paid them $3,919 USD (paid in bitcoin through Coinbase Commerce) for an in-stock item. I have spent the last 4 months attempting to get them to do one of the following: 1. ship the item that I purchased, 2. provide me a full refund or 3. offer a replacement item of similar or greater value. I did receive a few responses from them initially confirming that it would be shipped or confirming they were 'checking into it'. Communications from them have ceased (it has been about 1 month since they responded), and I now believe they do not plan on honoring the purchase and plan to steal my money.

I am hopeful I can still get a refund or at least partial, but at a minimum, I want to make sure they cannot defraud any other customers and are shut down.

16 July 2021
Unprompted review
Rated 1 out of 5 stars

frauds PROMINERZ.COM scammers

frauds PROMINERZ.COM scammers
absolute fraud i bought 2 asic miners worth 6000 dollars and I've been waiting for a refund since June 2019 and still haven't got it. i contacted innosilicon and said the already refunded to all costumers but still haven't received mine. THEY ARE SCAMMERS.
I would like all of us who have been deceived to leave messages, REVIEWERS here><

Trustpilot if you need any proof,just contact me, they blocked me, I can't log in in prominerz.freshdesk.com

6 July 2021
Unprompted review
Rated 1 out of 5 stars

I sent money for “in stock” miners two…

I sent money for “in stock” miners two months ago after numerous emails I finally got a response apologizing and promising an update the next day now a month later and I cannot get a response they are screwing me out of 5000 dollars here what a joke

28 June 2021
Unprompted review
Rated 1 out of 5 stars

I have been scammed

I have been scammed, they do not respond take my money , they stolen me ( En español me han timado una página les verifica y ellos se aprovechan , quiero mi dinero de vuelta, I.want my money back

3 May 2021
Unprompted review
Rated 1 out of 5 stars

ZERO customer support!

I ordered 2 Ebit miners (£1500 value) over 2 months ago, I've raised 2 support tickets, emailed support but no response whatsoever. I know items can be delayed, but radio silence from ProMinerz makes me think they've just taken my money and ran

Edit: They arrived and look like they've rolled down a hill and are covered in dust, no PSUs, tested with PSUs i had and neither work. Guess they just got £1500 of my money

23 April 2021
Unprompted review
Rated 1 out of 5 stars

order #7646 40 days ago without answer!!!!

order #7646

No answers, no tracking info, nothing.... i bought 3 s17 40 days ago, and they never provide nothing to me, I'm fckn tired of send emails and no answer, theres no phone number, no customer service NOTHING! i will go through the law and report those guys as fraud if i don't receive and answer quickly

11 March 2021
Unprompted review
Rated 1 out of 5 stars

trustpilot please let my message to see…

trustpilot please let my message to see all people ...please... thank you.
Prominerz is scammer company,
they cheated me for thousands of dollars. they're just cheating, that's what they know how to do,please people stay away from them.

10 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look