Banner for Project Solar

Project Solar Reviews 6,913

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, often highlighting their efficiency and helpfulness during installations and appointments. The service provided is frequently described as excellent from start to finish, with many appreciating the clear communication and smooth process. Reviewers are particularly impressed with the installation teams, who are noted for being tidy, hardworking, and explaining everything thoroughly. However, some customers experienced issues with product compatibility, such as inverters not fully charging EV cars, or discrepancies between promised and actual panel fitment on roofs. There were also occasional complaints about scaffolding delays or placement, and a few instances where sales representatives were perceived as less knowledgeable or pushy.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional, friendly, and efficient... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as a great experience from... See more

Product

Clients share ambiguous opinions on product, with some finding the product excellent and meeting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam came to our house for the initial appointment, he was super knowledgeable and very patient to say we had two young children running riot in the house! Shout out to Paul W and Jordan W too who fit... See more

Company replied

Rated 5 out of 5 stars

Project Solar kept in contact before the installation to make sure the scaffolding was done and answer questions. Bogdan and Razvan turned up nice and early and worked straight through till around 16.... See more

Company replied

Rated 5 out of 5 stars

Extremely professional service from start to finish. The two installers Paul Wigfall & Jordan Williams arrived on time and honestly didn’t stop until the install was complete. They explained all I... See more

Company replied

Rated 5 out of 5 stars

I was delighted when Rickie arrived, as he has helped me before and I knew straight away that my solar system was in good hands. My inverter had failed, but Rickie quickly identified the problem and... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Project solar not to be trusted

I was bombarded with lots of calls to sign up with lots of promises.
Now I have it all installed I’ve been dropped like a hot potato.
They done damage and I can’t get them to come and repair it.
I have made a few calls to various people regarding it and all I get is it will be put on urgent.
However I’m still waiting. If I knew then what I know now I wouldn’t touch this company with a barge poll.
I am very upset and angry as it’s a lot if money.
All I want is the damage they done repaired.

13 April 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback and we are truly sorry to hear about your experience. We sincerely apologise for the frustration and upset this has caused.

We want to assure you that this matter is being actively handled and we are looking into it as a priority. We appreciate your patience and will ensure this is resolved for you.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

From start to finish the service has been excellent

From start to finish the service has been excellent. The product was explained clearly. No hard sale pressure. After deciding to have the installation work done. The scaffold and panels were installed with care to my property all electrical systems fully explained. Once the work was competed with 2 hours i had a courtousy call asking if everything was ok. It was also explained that the scaffold would remain for a short time "just in case" of any problems. There is also advice on swithing energy providers to solar. I cant fault any of the service from this provider. Highly recommened .

5 June 2026
Project Solar logo

Reply from Project Solar

Thank you for such a glowing review. It is wonderful to hear that every stage of the process exceeded your expectations and that you felt well informed and cared for throughout.

We hope you enjoy the system for many years to come.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. All questions answered fully and quickly. Installation team were great, very knowledgeable professional and very tidy. Took lots of time to explain the whole system and new ap. Great experience from start to finish.

27 May 2026
Project Solar logo

Reply from Project Solar

Thank you for your kind words. We are delighted to hear the installation team took the time to walk you through everything clearly and that the whole experience met your expectations from beginning to end.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Installation went well

Installation went well, work men arrived early and prep and safeguard the environment, job was done with professional touch. App install on my phone I can track my energy flow from solar panels to battery and supply to house and grid amazing stuff.

5 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are glad the installation went smoothly and that the team arrived promptly and worked with care throughout.

It is great to hear you are already making the most of the monitoring app.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Quick installation, great service, & already reaping solar benefits

I found Project Solar via a moneysavingexpert tool that went out to solar companies on your behalf. PSUK were the only company that got in touch with me. I had an initial visit March visit to assess the house and work out the right kind of setup.

A few weeks later - mostly due to our availability - we had a second visit to finalise the package and get booked in. Both salespeople were professional, friendly, and not pushy at all. The #1 thing that convinced us is the first-year generation guarantee and subscription to various regulation schemes. You don't do this unless you truly have nothing to hide as a company!

The installation itself was painless and done in under three hours! I will admit that the scaffolding company (not PSUK themselves) messed us around a bit and I had to do more than I thought to get a time and date when they could do it.

The monitoring app and system itself has worked great since they put it in; I can't imagine not having the panels and battery now. It's a great investment for your house given the current utilities climate.

20 May 2026
Project Solar logo

Reply from Project Solar

Thank you for your review. Our first-year generation guarantee is something we stand behind wholeheartedly, so it is great to hear it gave you the confidence to go ahead.

We apologise for the inconvenience caused by the scaffolding company and hope the system continues to deliver for years to come.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Chris and Derek were really good…

Chris and Derek were really good efficient and obviously knew exactly what they were doing. Very friendly excellent neat job

5 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your kind review. It is great to hear that Chris and Derek impressed with both the quality and neatness of their work. We will be sure to pass your comments on to them.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 4 out of 5 stars

Nearly perfect

Our surveyor was open about the package and detailed in what we would be receiving. Very friendly installers who worked quickly and talked through everything clearly.
The only criticism would be that the scaffold firm were very late and the structure is still here over a week later.

29 May 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback and we are pleased to hear the survey and installation both went well.

We apologise for the delay in the scaffolding removal and fully appreciate how inconvenient this can be. We will look into this and ensure it is dealt with promptly.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Solar installation

Brad and Steve installed our solar panels and were a pleasure to have around. Both were efficient and tidy and provided answers to all our questions. Great service. We would happily recommend them. Thank you.

4 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for such a positive review. We are delighted to hear that Brad and Steve represented Project Solar so well and that you were pleased with both the quality of their work and their conduct throughout the day.

We will ensure your comments are passed on to them both.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Fast and detailed consultation and…

Fast and detailed consultation and installation was quick and this was beneficial as I just transitioned to using an electric car. All seems to be working well so far so time will tell really. The staff are friendly and ready to help over the phone especially Gurpreet who is quite detailed.

28 May 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. It is nice to hear the installation came at such a well timed moment given your transition to an electric vehicle.

We will pass your kind words on to Gurpreet and the team. We hope the system continues to perform well for you.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Joe the expert who came was lovely and…

Joe the expert who came was lovely and supportive throughout the whole process

4 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. It is wonderful to hear that Joe was supportive and attentive throughout the entire process. We will be sure to pass your comments on to him.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

friendly installers and highly…

friendly installers and highly efficient.

3 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback.
We’re pleased to hear our installers were friendly and efficient.
We appreciate your kind words.
Regards,
Project Solar Team,
Project Solar UK

Rated 5 out of 5 stars

So far so good…

Contacted Project Solar to ask about viability of solar panels for our property - Brooke was very helpful and explained the scheme clearly and has booked a survey for next week - so far so good.

4 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your feedback.
We’re pleased Brooke was able to assist and explain the process clearly.
We look forward to supporting you through the next steps.
Regards,
Project Solar Team,
Project Solar UK

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. No hard sales, great customer interaction. Installation went efficiently and we couldn't be more satisfied. Just looking forward to the savings to be made!

3 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your kind review. We are delighted to hear that every stage of the process met your expectations and that you felt well looked after throughout.

The savings are well on their way — enjoy the system!

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Great service from the fitting team

Great service from the fitting team

2 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are pleased to hear the fitting team served you well.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 4 out of 5 stars

Third time lucky

It did take 3 attempts to have the solar fitted. But when Craig and Gary arrived on the 3rd attempt all the way from Exeter we were really pleased with how friendly and helpful they were and how neatly they completed the work..

28 May 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your patience and for seeing the process through. We are sorry it took three attempts to complete your installation and we fully appreciate that this was not the experience we would have wished for you.

We are however delighted to hear that Craig and Gary delivered to such a high standard when they did arrive and we will ensure your feedback is passed on to them both.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Chris and Derek great lads very…

Chris and Derek great lads very professional cheers

3 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We will pass your kind words on to Chris and Derek.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

So far, so good!

Adam came to our house for the initial appointment, he was super knowledgeable and very patient to say we had two young children running riot in the house! Shout out to Paul W and Jordan W too who fitted the panels, they arrived earlier than expected and ready to go, it felt like they didn’t stop all morning. Very polite and helpful, answered any questions I had. Highly recommend the company so far. Thanks!

3 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your kind review. It is pleasing to hear that Adam, Paul and Jordan all made such a positive impression from the initial appointment through to installation.

We will ensure your comments are passed on to all three of them. We hope the system continues to exceed your expectations.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Excellent service once again from Rickie

I was delighted when Rickie arrived, as he has helped me before and I knew straight away that my solar system was in good hands. My inverter had failed, but Rickie quickly identified the problem and got everything fixed and up and running again.
He is always happy, friendly, knowledgeable and professional. Nothing seems too much trouble, and he gets the job done with confidence and care.
A huge thank you to Rickie and Project Solar. Excellent service once again.

1 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you so much for taking the time to leave such a glowing review. It's fantastic to hear that Rickie was able to diagnose and resolve the inverter issue so efficiently, and that his professionalism and friendly approach once again made for a great experience.

Building trust with our customers is something we take great pride in, and Rickie is a wonderful example of the standard we strive for across our aftercare service. We'll make sure he receives your feedback.

Thank you for your kind words and continued confidence in Project Solar!

Many thanks
Project Solar Team
Project Solar Uk

Rated 5 out of 5 stars

Overall a good experience.

Scaffolding good, fitting of panels, positioning changed by senior fitter with my approval for better fit, very good, electrical fittings and explanation and guidance for use by Frank, excellent.

23 April 2026
Project Solar logo

Reply from Project Solar

Thank you for taking the time to leave such detailed feedback. It's great to hear that the scaffolding, panel fitting and electrical installation all met your expectations. We're particularly pleased to hear that the panel repositioning was handled collaboratively and to your satisfaction — that flexibility and customer focus is something we take pride in.

Kind regards
Project Solar Team
Project Solar Uk

Rated 5 out of 5 stars

Extremely professional service from…

Extremely professional service from start to finish.
The two installers Paul Wigfall & Jordan Williams arrived on time and honestly didn’t stop until the install was complete. They explained all I needed to know about the installation and setup.
Very polite lads and exceptional quality workmanship.
So far very impressed with Project Solar and even received a follow up call from the team to see if everything was ok ⭐️⭐️⭐️⭐️⭐️

29 May 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for taking the time to leave such a detailed and glowing review. It's wonderful to hear that Paul and Jordan delivered such a professional, efficient and high quality installation from start to finish. Punctuality, clear communication and exceptional workmanship are exactly the standards we hold our team to, so it's great to know they delivered on all fronts.

We're also pleased to hear the follow up call was appreciated — ensuring our customers are happy after installation is just as important to us as the work itself. We'll be sure to pass your feedback on to Paul, Jordan and the wider team. Thank you for choosing Project Solar!

Many thanks
Project Solar Team
Project Solar Uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look