Project Galaxy Reviews 113

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Everything came and omg there all so fkn cute i could die it even came with other cutesy business cards and i definitely will be buying from there again they only took like 3 days to get here and the... See more

Rated 5 out of 5 stars

i found this small business off tiktok trying to find some cheap and affordable jewellery. I came across this account and thought their items looked great and they were 100% affordable!! My order took... See more

Rated 5 out of 5 stars

At first I saw the prices on the jewelry on this website and I thought that it would be a scam as they looked too good to be true. BUT to my pleasant surprise I received a shipping notification the ne... See more

Rated 5 out of 5 stars

Won’t get my jewellery anywhere else now! They supply jewellery for all my piercings and everything I’ve ever received has been 1000/10 quality!! Most of the jewellery even survived holidays in hot co... See more

Company details

  1. Jewelry Store
  2. Body Piercing Shop
  3. Fashion Accessories Store
  4. Handbags Shop
  5. Health and Beauty Shop
  6. Sunglasses Store

Written by the company

Project Galaxy is the ultimate destination for all your jewellery needs! Our selection includes a wide range of Jewellery, Piercing Jewellery, Accessories & more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 3 out of 5 stars

the eye lashes are gorgeous but one…

the eye lashes are gorgeous but one thing i think would improve it is if you have like an option to get eyelash glue or a eyelash brush 😁

10 August 2022
Project Galaxy logo

Reply from Project Galaxy

Hi,

We do have the option to purchase eyelash glue and eyelash brushes, the description of the eyelashes also mentions that glue is sold separately.

All you need to do is go to our eyelash accessories page or use the search bar.

Project Galaxy

Rated 5 out of 5 stars

love it

got a couple belly bars from here and absl love them they came in really cute packaging n the bars are really cute

9 August 2022
Rated 1 out of 5 stars

Claimed they cancelled my order for NO…

Claimed they cancelled my order for NO REASON, I got a confirmation email but no email about cancellation, also claim I didn't contact them when I did send them an email, +i didn't even cancel the order to begin with nor did I get an email about it.

7 August 2022
Unprompted review
Project Galaxy logo

Reply from Project Galaxy

Hi,

Instead of doing another review you should have contacted us regarding the cancelation, we've not received any communication from yourself at all. We can be contacted through our live chat or contact us page, which you've used in the past and we have no other way of contacting us.

We wouldn't just cancel an order for no reason, we have contacted you directly with an explanation.

Confirmation emails are automatic and should have been received so please check your junk/spam.

Project Galaxy

Rated 1 out of 5 stars

Affordable prices but the jewellery is…

Affordable prices but the jewellery is awful, the rose gold playboy bunny belly bar made my skin go green and infected and when I messaged them telling them this they told me it was unnecessary to message them about this problem and then blocked me

11 July 2022
Project Galaxy logo

Reply from Project Galaxy

Hi,

Firstly, your review is completely false and we have fully cooperated with you however you've not responded to us.

You contacted us 4 times within 5 minutes including our personal Instagram accounts. We said it was unnecessary to message us on all our personal social medias and never said that it was unnecessary to message us about a problem as we were trying to help which we have evidence for. All order enquires must go through the website and defiantly not through our personal social media.

In response to the blocking, this is a complete lie. You have blocked us on Instagram and we have evidence of this.

The problem you're having is highly likely to be an allergy to the material which happens for some people, we have all materials in the description of each product and have a product care guide.

After you contacted us on the website we responded straight away asking for evidence which you could not supply.

Project Galaxy

Rated 3 out of 5 stars

one of the belly bars fell out

one of the belly bars fell out, balls aren’t very secure. although, very cute jewellery

10 July 2022
Project Galaxy logo

Reply from Project Galaxy

Hi,

Thanks for your review, however we've not had any communication from you regarding any issues. On our website we have lots of information and multiple ways of contacting us, if we're unaware of anything there's nothing we can do.

We are always here to help if we're aware of any problems, we have reached out to you directly and awaiting a response.

Project Galaxy

Rated 4 out of 5 stars

Improvement

The jewellery pieces are great but the chain does look a bit manly. Like how on mens chains the holes are big and bulky snd woman's are much smaller.

13 June 2022
Project Galaxy logo

Reply from Project Galaxy

Thanks for your review!

In response to your review, the description of each necklace we have the width of each chain, also the photo shows the type. Our necklaces don't mention anything about gender, our photos are of the actual product so you can see what they're like.

We do accept returns of necklaces so you're more than welcome to return them, just fill out the form on the website we can then get it processed for you.

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