Progress Jiu Jitsu Reviews 949

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, comfort, and excellent fit. Many people highlight the outstanding customer service, describing it as responsive, helpful, and efficient, especially when resolving issues like sizing or manufacturing defects. The delivery service is also frequently commended for its speed and reliability. However, some customers were dissatisfied with the customer service, mentioning slow responses or a lack of support when problems arose, such as a torn product or a missing item. A few other people also felt that delivery was not punctual, with some experiencing delays or issues with tracking information.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Many customers praise the high-quality... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the top-tier quality of the gear,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and speedy delivery,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and amazing... See more

Customer service

Consumers generally express satisfaction with customer service, often highlighting its responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 4 tees from Progress Jiu Jitsu and the whole experience was great 🤙. One tee came in the wrong style, but their customer service was honestly amazing — super quick response, sent out the co... See more

Rated 5 out of 5 stars

Outstanding Quality and Even Better Service I’ve been training in jiu jitsu for a couple years and Progress is easily one of the best brands I’ve come across. Their gis are lightweight, durable, an... See more

Rated 5 out of 5 stars

Great products, very well priced. The Gi’s don’t shrink as much as other brands I’ve tried, and the returns process was phenomenal - sending the replacement whilst concurrently providing free returns... See more

Rated 5 out of 5 stars

I've ordered from Progress on several occasions now (including 2 Gi's for me, one for my son and most recently spats and shorts). The designs and quality of their gear are great and their customer ser... See more


Company details

  1. Martial Arts Supply Store

Written by the company

Premium Jiu Jitsu brand. We sell martial arts clothing and apparel for the sport of Brazilian Jiu Jitsu.


Contact info

4.9

Excellent

TrustScore 5 out of 5

949 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Still top of the pile after a decade

I’ve been buying my gi’s from Progress for the last ten years, and there’s a reason I haven’t looked elsewhere. From day one, these guys have delivered quality, consistency and genuinely mint service.

Most recently I picked up a blue Featherlight gi to match with my 5-year-old, who’s now absolutely buzzing to have the same kit as dad. That moment alone is worth it, but the gi itself is exactly what I expect from Progress: lightweight, durable, perfectly cut, and looks the part.

I’ve known the team personally for years, we used to train together, and it’s been amazing seeing them grow while never losing that authentic, no-BS approach. They care about the sport and their customers in equal measure.

I’ll be getting all my gi’s from Progress for the foreseeable future. Can’t recommend them highly enough. Proper Manchester brand, proper people, and world-class gear.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Had an issue with my progress kit bag…

Had an issue with my progress kit bag id ordered 6 months prior. The zip for the main bag compartment had broken away from the bag itself. Then all the zippers came off of the bag and I couldn’t use the main compartment anymore. Emailed you guys at progress and they sent out a new bag a few days later. Unreal customer service! 👊

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant products and game-changer for returns

Great products, very well priced. The Gi’s don’t shrink as much as other brands I’ve tried, and the returns process was phenomenal - sending the replacement whilst concurrently providing free returns label.
Will definitely be my go-to BJJ brand from now on - no downsides at all.

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Awesome casual gear

Awesome casual gear - hoodies, tees etc. Great fit and can feel the quality. Will be purchasing new gi & rashguard shortly 🤟🏾

23 May 2025
Unprompted review
Rated 5 out of 5 stars

I ordered an academy Gi which turned…

I ordered an academy Gi which turned out to be a bit too large. I was then allowed to exchange it for a smaller one which arrived way before the return deadline, allowing me to compare both. All really quick, easy, and the Gi feels awesome too, light but great quality!

Will definitely buy from Progress again in the future!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

This brand sponsors my club and I wear…

This brand sponsors my club and I wear the brand with pride it's very hard wearing and very good value for money and washes well and the design's are changed regularly for individual tastes I can't recommend progress enough with next day delivery from top class company.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality

Progress has been really great in terms of shopping experience. I ordered wrong size and was able to easily replace it, the quality is great and it wicks really well. I haven’t tried their GIs but I heard they’re equally good! I’m looking forward to more stuff from them and would also love to see some more designs every season from them!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Stuff

Great gear, great service. All my gi´s are from these guys and I love it. Recommend it to everyone. Trouble shooting with fast respond from the service team.

2 June 2025
Unprompted review

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