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Pro Gineous's mission is to empower EVERYONE to excel online effortlessly and affordably. We provide a comprehensive range of solutions, including domains, web hosting
Mostafa Kamel, Qism Bani Sweif, Beni Suef, Beni Suef Governorate 62513, 26511, Bani Sweif, Egypt
It used to be a perfect company, but now it's terrible. There's no support, no customer care, and management is unreachable. Services I've already paid for are being canceled. And now I can't even withdraw my affiliate commission.
Disrespecting customers and closing their sites without prior notice
Reply from Progineous
Dear Ayman Mhmod,
We understand your concerns regarding the closure of your hosting plan. However, we would like to clarify that the hosting plan was only suspended after repeated attempts to contact you over a period exceeding 30 days. During this time, we issued warnings regarding violations of our terms of service, which include:
Activities that contravene the law.
Cryptocurrency mining.
Unethical usage that violates human rights or community standards.
Our actions were taken in strict compliance with our policies and after ensuring ample time was given for you to rectify the situation. We always prioritize transparency and customer satisfaction and hope this clears up any misunderstanding.
Thank you for your understanding. Please feel free to reach out if you have further questions or concerns.
Best regards,
Mohammed elatebi
Pro Gineous Team
One of the standout features of Pro Gineous is their fast and effective response time. Their technical support team not only provides immediate solutions to technical issues but also has an excellent ability to explain complex details in a simple, easy-to-understand manner, even if you don’t have a technical background. The team is always patient, friendly, and efficient, which makes the entire process much smoother and more comfortable.
Reply from Progineous
Thank you for your rating. We always hope to meet your expectations
nbreVery professional and responsive company with excellent service quality
Reply from Progineous
Thank you for your rating. We always hope to meet your expectations
They have an excellent and very helpful support team.
Reply from Progineous
Thank you for your rating. We always hope to meet your expectations
The best hosting. Best support. There is Arabic support. There is a variety of Egyptian and international support methods. The best cPanel I have ever dealt with. I trust them and always recommend them to my clients
Reply from Progineous
Thank you for your rating. We always hope to meet your expectations
I wholeheartedly recommend Pro Gineous to anyone in need of web hosting and domain services. They've exceeded my expectations in every aspect, and I look forward to continuing our partnership for years to come.
Reply from Progineous
Thank you for your rating. We always hope to meet your expectations
Support your country, support Egypt
They compete with international companies and excel. Greetings to them all
Reply from Progineous
Thank you for your rating. We always hope to meet your expectations
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