Even after profile eindhoven claimed that they will reach me, no body has contacted me as expected. So, after waisting my time and money they are continuing to do so. Very unprofessional. Cheers A... See more
Company replied
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See what reviewers are saying
I had an APK appointment with Profile. Not only they charged me much (!) more money than they were supposed to, they also forgot to file a confirmation that my car had passed an APK! I learned about i... See more
I visited Profile Eindhoven for an air conditioning service and a complete coolant replacement. For the coolant service, I brought approximately 10 liters of new coolant because I specifically request... See more
Company replied
The costs of work to high
Company replied
Company details
- Auto Repair Shop
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Tire Shop
- Truck Repair Shop
Written by the company
Meer dan 2.000 Profilers staan klaar om je snel te helpen Profile is een franchise garage keten welke zich specialiseert in banden, velgen, apk en onderhoud. Met meer dan 150 vestigingen zitten we altijd bij je om de hoek. Bij iedere vestiging werken zelfstandige ondernemers die hun klanten kennen. Dat is niet zo vreemd, want we zijn oprecht geïnteresseerd. Bij Profile werken alleen vakmensen. Uitlijnen gaat bij ons verder dan een lampje op groen krijgen. Investeren in het vakmanschap van onze monteurs vinden we de normaalste zaak. En door alleen met kwaliteitsonderdelen te werken, blijft de fabrieksgarantie van gerepareerde auto’s vaak behouden.
Contact info
Thorvaldsenlaan 8, 5623 BN, Eindhoven, Noord-Brabant, Netherlands
- 0900-7763453
Profile. Voor Banden, APK en Onderhoud
4.2
Great
147 reviews
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Servicing with only words no action
Even after profile eindhoven claimed that they will reach me, no body has contacted me as expected. So, after waisting my time and money they are continuing to do so. Very unprofessional.
Cheers
Ad
7 July 2026
Unprompted review
Reply from Profile - Eindhoven, Dassen
Bedankt voor uw review. Er wordt zo spoedig mogelijk door Profile Eindhoven contact met u opgenomen.
Met vriendelijke groet,
Profile Nederland
The costs of work to high
9 July 2026
Reply from Profile - Eindhoven, Dassen
Bedankt voor uw review. Er wordt zo spoedig mogelijk door Profile Eindhoven contact met u opgenomen.
Met vriendelijke groet,
Profile Nederland
Incorrect Coolant Replacement and Unclear A/C Service
I visited Profile Eindhoven for an air conditioning service and a complete coolant replacement. For the coolant service, I brought approximately 10 liters of new coolant because I specifically requested a full replacement. After the work was completed, I discovered that only the coolant that drained naturally from the system had been removed, and about 4 liters were refilled even though the system capacity is around 6 liters. After I pointed this out, the workshop agreed to redo the job and corrected the coolant replacement, which I appreciate. However, I had a much less positive experience with the air conditioning service. I was initially told that only about 250 grams of refrigerant had been added because that was what was included in the service price. When I explained that the manufacturer's specification for my vehicle is approximately 550 grams, I was told that additional refrigerant would require an extra charge. I agreed to pay the difference and asked them to refill the system to the correct amount, but they then changed their explanation and claimed that although the machine showed 250 grams, the system had actually been filled with the correct amount according to the manufacturer's specifications. Despite my request and willingness to pay, they refused to add any more refrigerant. As a result, I am left with serious doubts about the actual amount of refrigerant added and about the transparency of the service provided. While I appreciate that the coolant issue was eventually corrected, I expected clearer communication and a more professional approach from the beginning.
13 June 2026
Reply from Profile - Eindhoven, Dassen
Bedankt voor uw review. Er wordt zo spoedig mogelijk door Profile Eindhoven contact met u opgenomen.
Met vriendelijke groet,
Profile Nederland
I had an APK appointment with Profile
I had an APK appointment with Profile. Not only they charged me much (!) more money than they were supposed to, they also forgot to file a confirmation that my car had passed an APK! I learned about it much later when I received a letter with a warning! So I had to drive back and waste time in passing an APK again!
18 August 2022
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