Professor Herb Reviews 

525
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, particularly the fresh, smooth hemp and CBD blends, often finding them effective as tobacco alternatives. Exceptional service is frequently highlighted, with helpful staff swiftly resolving issues and providing good communication. Delivery is also often described as prompt, reliable, and speedy. However, some customers noted delivery issues, experiencing delays or problems with specific couriers. A few also felt certain products contained seeds or stalks, were too dry, or lacked the promised flavor. Additionally, some reviewers were dissatisfied with a specific dry herb vaporizer, finding it ineffective.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing them as consistent, excellent, and... See more

Quality

Consumers find quality to be positive, consistently praising the products as good, excellent, and reliable,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Service

Customers had positive experiences with service, consistently praising its promptness, reliability, and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again another excellent product from Professor Herb. Excellent quality CBD tinctures and I would recommend them to anyone. Dont fall for the cheap ones that you may find on line on Am***n becaus... See more

Rated 5 out of 5 stars

Bought this product several times now and for me it's the best. Soft, smooth, crumbly and tastes really nice to smoke. Smells nice too. (Guava Dog flavour is subtle) Good communication, regular upd... See more

Company replied

Rated 5 out of 5 stars

For me personally this was great alternative to tobacco & also to vaping & other herbal blend mixes. This is a pure Hemp CBD mix with natural terpenes & it’s smooth & not harsh at all. I bought the fi... See more

Company replied

Rated 5 out of 5 stars

The best hemp blend with CBD around. I've tried a few others in comparison but this one is good quality, ready to use and it goes well in a dry herb vaporizer, and helped me give up smoking tobacc... See more

Company replied


Company details

  1. Tobacco Shop

Written by the company

Professor Herb is the fastest growing CBD & hemp brand in the UK, pioneering the alternative smoking space with their dynamic line of hemp-based products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

525 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(525)

198 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent products, pricing and shipping.

Easy to navigate website, plenty of stock, rapid delivery and reasonable pricing with frequent discount codes.
The Professor Herb Activated Carbon Filters are tremendous....

23 October 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 4 out of 5 stars

Good alternative to tobacco but less…

Good alternative to tobacco but less seeds / stalks would be preferred.

24 November 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job! And talk to them about the seed/stalks!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Fantastic x love this hemp x fast…

Fantastic x love this hemp x fast delivery x highly recommend 👌 👍

18 November 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 1 out of 5 stars

Well presented but it's absolute scrap

Well presented but it's absolute scrap.
No resin / CBD kief content whatsoever. it gives around 1 puff from my vape whereas my usual stuff from hemp hash lasts about 4-5 minutes. Nothing but leaf,stalks and the occasional seed shell. I'd recommend people google other UK CBD sites as you can get 28 grams of proper bud for £28

20 November 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion.

We do not claim that our products contain Resin/Kief, so we can only apologise that you were disappointed. Our pouches are 100% Hemp biomass. (with added flavourings)

We're really sorry to hear that you have not been satisfied with our products. Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are disappointed that you've not enjoy your experience with us.

We have given your feedback to our R&D/manufacturing department, to see if there is anything we can do further to provide a better quality product.

Customer Services
Professor Herb

Rated 3 out of 5 stars

Too strong

I find this very strong and I can’t use it, it’s not for me really don’t like it at all

19 November 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

We're really sorry to hear that you have not been satisfied with our products. Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are disappointed that you've not enjoy your experience with us.

We have given your feedback to our R&D/manufacturing department, to see if there is anything we can do further to provide a better quality product.

Customer Services
Professor Herb

Rated 5 out of 5 stars

Quick delivery

Quick delivery, carbon filters are really good.

10 November 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Amazing.

Amazing.. flavour is brilliant! Have already recommended to friends.

13 November 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Great Service

Great Service

7 November 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 3 out of 5 stars

The lemon hemp has lots of seeds in…

The lemon hemp has lots of seeds in it.the Havana gold has to much storks in it.

11 November 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion.

We're really sorry to hear that you have not been satisfied with our products. Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are disappointed that you've not enjoy your experience with us.

We have given your feedback to our R&D/manufacturing department, to see if there is anything we can do further to provide a better quality product.

Customer Services
Professor Herb

Rated 5 out of 5 stars

Good quality

Good quality, fast delivery

29 October 2025
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Excellent service and product.

Excellent service and product.

4 November 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Great quality an love the flavours

28 October 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Excellent prices

Excellent prices, good range of products and I had next delivery as well. Can't recommend this site enough

30 October 2025
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Quick delivery and love the scratch…

Quick delivery and love the scratch card. Got £2 off my next purchase which I will definitely be doing.

29 October 2025
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 4 out of 5 stars

My only complaint is the seeds!

Really enjoy the different flavours and the price, the monthly flavour is great usually. The one thing that is super annoying about this product, is that I spend a ridiculous amount of time picking out seeds and bits of seeds that have been crushed so that I don't get hit with a surprise taste of burnt hair half way through. Great product and easy to navigate website, but (for the love of whatever gods you worship) find a way to get the seeds out please!

23 October 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job! and to see if there's anything to be done about the seeds!

Customer Services
Professor Herb

Rated 4 out of 5 stars

If you're looking for an alternative to tobacco...

As an alternative to tobacco, PH ticks quite a few boxes. It burns well, doesn't result in nicotine type cravings, and some are even organic. Do they taste as good as tobacco? No. Are they as satisfying as tobacco? No. This is something that you'll need to sacrifice if you want to go the non-addictive and slightly better for your general health route. The flavoured varieties are, in my opinion, slightly better - in that they provide a more rounded taste which regular smokers may miss from tobacco - the pure hemp version with no flavouring is a bit harsh and tastes, well, of burning weeds. But, after a week of use, the number of roll ups I smoked in a day dropped by about 70% and I didn't crave more. Full disclosure - I haven't yet tried their herbal blends, which look promising.

21 October 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Good easy delivery and good good new…

Good easy delivery and good good new choice I chosen this time thank you and have a good day

17 October 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

10 out of 10...

10 out of 10.... Delivered what was needed & can't wait to see more deals from a great company Professor Herb, always needing supplies 😁😁😁😁

19 October 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Great products didn't like grape kush…

Great products didn't like grape kush hash had weird fake flavour tastes but cheesecake pollen was so nice

11 October 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

Rated 5 out of 5 stars

Always deliver quick

Always deliver quick, great product

9 October 2025
Unprompted review
Professor Herb logo

Reply from Professor Herb

Thanks for your review and honest opinion!

We love it when we hear from a customer that is just as passionate about our products as us! Our team takes great pride in ensuring the highest quality product, from the procurement of the crop to the final packaging, so we are super stoked that you've noticed the hard work that goes into producing a fantastic product!

We have given your feedback to our R&D/manufacturing department to let them know they're doing a fantastic job!

Customer Services
Professor Herb

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