Excellent service from Product Care Group. Giuseppe arrived on time, quickly fitted my new Miele oven, removed the old one, and completed everything with no fuss at all. He was efficient, professional... See more
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Gurpreet as very helpful, careful, polite and friendly
Gurpreet as very helpful. He managed a lot of stairs on his own, very friendly and extremely caring with our product. Top marks!!
“Great delivery service
“Great delivery service. The fridge arrived on time, the delivery team was polite and professional, and everything was handled with care. Very happy with the service!”
Thank you Lee G
I bought a RHCH2001G heater from them…
I bought a RHCH2001G heater from them through one of the main retailers in the UK, but Product Care Services Ltd were the ones that dispatched it.
It arrived opened, and had fingerprints and stains on the top control panel, also the heater makes weird clanking sounds when it oscillates.
I contacted them about it immediately, and instead of replying, the sent me a CS survey to another email from that in which i contacted them, asking me how pleased i am, when they are clearly aware i am not pleased.

Reply from productcaregroup.com
Great smooth delivery
Great smooth delivery. Even took packing away. Driver Shaun Mc
Gurpreet was great
Gurpreet was great, very careful to avoid any damage.
Seamless delivery experience from start…
Seamless delivery experience from start to finish, always informed well in advance. Technician (Ryan Hill) was very polite and helpful.
Your driver Ryan H
Your driver, Ryan H was terrific. Extremely helpful and obliging. Unfortunately, one of the items was damaged and needed returning. Ryan dealt with the photography and necessary paperwork very efficiently.
We had our delivery today
We had our delivery today by shaun Mc very polite happy sole he called to let us know with our hour window and very informative about delivery and put our product in the appropriate room. Very happy with it all
Fantastic service gurpreet
I would like to recognise David Stoica…
I would like to recognise David Stoica and Claudiu C for their outstanding service. They were both incredibly professional, patient, friendly, and courteous throughout the delivery. They handled everything with great care, kept me informed, and made the whole experience stress-free.
They are a real credit to the company, and I genuinely hope their excellent customer service is recognised. Every company would benefit from having more employees like David and Claudiu.
Thank you both for going above and beyond!
Nice friendly gentleman called Shaun Mc…
Nice friendly gentleman called Shaun Mc , helpful and genuinely all round nice to have dealt with
Excellent delivery service and…
Excellent delivery service and professional and helpful driver , Thank you to Shaun MC
Ragland David were brilliant for me…
Ragland David were brilliant for me today when delivering my fridge, originally the fridge didn’t fit but they powered through the challenge and a job complete shout out to them.
gurpreet good service
Rafael&David the best delivery guy have…
Rafael&David the best delivery guy have ever had,very honest and polite,best smiling guys and composed guys
Thank you Rafeal & David
Connor came to install our Miele…
Connor came to install our Miele dishwasher on Monday the 22nd of June. He arrived promptly within the stated time slot. He was polite, friendly and efficient. He did the dishwasher installation easily with no problems and cleaned up after himself and took the old dishwasher away.
Really excellent service. Well done 👏👏
Gurpreet was the lovely gentleman who…
Gurpreet was the lovely gentleman who delivered it, very polite and friendly. Also extremely helpful.
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