Product delivered on time. Unfortunately due to ill health didnt open for a couple of months. Once constructed we realised we had been supplied with the wrong canopy. After a few emails with custom... See more
Company replied
ProduceShop - UK - Official®
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See what reviewers are saying
Found a product that was having trouble finding in other places (just one other) and the price was much cheaper in produceshop. I am satisfied with the quality of the product for the price and and had... See more
Company replied
The product came on time without any issues. It was value for money product. The only issue is the the instructions to assemble the part which reduces 1 star, but overall good experience.
Company replied
I ordered chairs from their website, they arrived a day later exactly as advertised. Very satisfied.
Company replied
People also looked at
Value for money
Value for money
Fast delivery
Exactly as described
5 stars
1 June 2024
Unprompted review
Reply from ProduceShop - UK - Official®
Dear customer,
we sincerely thank you for your positive feedback about ProduceShop.
We are glad to hear that our products and service have lived up to your expectations.
We will continue to work hard to maintain our level of excellence.
Once again, thank you, and see you soon!
Best regards,
ProduceShop.
The goods are vey high quality
The goods are vey high quality, exatly like explain in the photos
2 June 2024
Unprompted review
Reply from ProduceShop - UK - Official®
Dear customer,
we express our deep gratitude for your positive comments regarding our service.
We are proud to learn that we have met your expectations.
Your support is highly appreciated, and we look forward to serving you again in the future.
Best regards,
ProduceShop.
Nice shop
Nice shop, nice product for it's price, I had quite fast delivery
17 May 2024
Unprompted review
Reply from ProduceShop - UK - Official®
Dear customer,
we are delighted to learn that your purchase from ProduceShop was satisfying.
Our priority is to ensure your complete satisfaction, and your positive feedback confirms that we are on the right track.
Thank you sincerely, and we look forward to serving you again on ProduceShop.
Best regards,
ProduceShop.
Product was exactly what i thought it…
Product was exactly what i thought it would.
22 May 2024
Unprompted review
Reply from ProduceShop - UK - Official®
Dear customer,
we extend our heartfelt gratitude for your wonderful comment about our online store, ProduceShop.
We are delighted to have provided you with a pleasant and quality shopping experience.
We hope to have the pleasure of counting you among our customers in the future.
Best regards,
ProduceShop.
Fast and excellent price
3 April 2024
Unprompted review
Reply from ProduceShop - UK - Official®
Dear customer,
we are pleased to hear that you are satisfied with your purchase from ProduceShop.
Our team works hard to ensure the quality of our products and the best online shopping experience.
We appreciate your preference and positive feedback.
Best regards,
ProduceShop.
Reply from ProduceShop - UK - Official®
Dear customer,
we are delighted to learn that your purchase from ProduceShop was satisfying.
Our priority is to ensure your complete satisfaction, and your positive feedback confirms that we are on the right track.
Thank you sincerely, and we look forward to serving you again on ProduceShop.
Best regards,
ProduceShop.
Not able to add a uk address for delivery
I looked through the website ProductShop.co.uk, selected my products and proceeded to checkout…..then it all just went downhill….Started to fill out my address details but no selection for the uk. 🤔. Tried to go to the customer support but they only supply pre-set options and delivery address issues are not one of them! I have spent about an hour trying to fill in their forms but just sends you round in circles. Double checked I’m on the uk site….price is in UK £. Just can’t provide a delivery address so they have lost my purchase.
I have received a response to this review saying you will contact me however, as I cannot enter my details onto your website and as your company has no details or email information on how to contact them any further correspondence is going to be very difficult. Not a good way to run a business.
By the way, I have tried again this morning to place an order on both my iPad and on my laptop….site still not accepting uk addresses.
20 February 2024
Unprompted review
Reply from ProduceShop - UK - Official®
Dear customer,
we sincerely apologize for the negative experience you had on our website.
Your satisfaction is our utmost priority.
We would like to investigate the matter and find a suitable solution.
We will personally contact you to better understand the situation and reach a satisfactory resolution.
Best regards,
ProduceShop.
Order reference 724004356
Order reference: 724004356
In the last review response yall said you are about to contact me and I still have not heard anything?? I want my order confirmation and I need to know why I have not heard anything and when it will be deliverd!! This is unacceptable! I need a reaction Today!!
I can not come in contact the site says my mail is not know but yall took my money from my account?! And I can see that I have placed an order under the name : Lau
I need to know which way yall are going to contact me, number or email??? Dont send me a standard response I will not accept it and I want to hear from produce shop personally through email TODAY!!
WHY START A WEBSHOP WHERE PEOPLE CAN NOT COME IN NORMAL CONTACT EVEN THROUGH EMAIL BUT STEADY TAKING PEOPLE MONEY!!! I NEED A RESPONSE AND NOT THE STANDARD ONE EVERONE GETS!!! CONTACT ME TODAY PERSONALLY!!!!!!!!!!!!!
18 January 2024
Unprompted review
Reply from ProduceShop - UK - Official®
Dear customer,
we apologize that your purchase did not meet your expectations.
We would like to have the opportunity to speak with you to better understand the issues and find a suitable solution.
We will contact you as soon as possible to address your concerns.
Best regards,
ProduceShop.
So I wrote a review here about not…
So I wrote a review here about not having any tracking code and any follow up about my order. To which the shop promised to get back to me “shortly” to fix the issue. They wrote it 5 days ago and no one has gotten in contact with me until today. Still no tracking code, no estimated delivery time nor a follow up about my order. :)
1 January 2024
Unprompted review
Reply from ProduceShop - UK - Official®
Dear customer,
we regret any inconvenience you may have experienced during your shopping experience.
We value your feedback and would like to contact you to better understand the situation and work together to avoid similar situations in the future.
Best regards,
ProduceShop.
I wanted to place an order but they…
I wanted to place an order but they don’t even deliver to the UK.
10 October 2023
Unprompted review
Reply from ProduceShop - UK - Official®
Dear customer,
we sincerely apologize for the inconvenience you have faced.
Your feedback is valuable to us, and we would like to contact you to delve deeper into the situation and find a solution that satisfies you.
Best regards,
ProduceShop.
they don't ship to the UK even though it's a UK site
I don't understand, they are ".co.uk" yet when I try to order they say they do not ship to the united kingdom?! And the UK is not listed as a country the item can be shipped to. So odd and such a waste of my time. If you are not able to ship to the uk create the site in a different domain or something. I saw someone else with the same problem so it's not just me. Fake advertising I'd call it.
5 October 2023
Unprompted review
Reply from ProduceShop - UK - Official®
Dear customer,
we sincerely apologize for the inconvenience you have faced.
Your feedback is valuable to us, and we would like to contact you to delve deeper into the situation and find a solution that satisfies you.
Best regards,
ProduceShop.
The UK site does not deliver to the UK...
The UK website 'www produceshop co uk' does not deliver to the UK!!!!! So don't waste your time procrastinating over a product you cannot get! Bizarre waste of time.
21 August 2023
Unprompted review
Reply from ProduceShop - UK - Official®
Dear customer,
we sincerely apologize for the negative experience you had on our website.
Your satisfaction is our utmost priority.
We would like to investigate the matter and find a suitable solution.
We will personally contact you to better understand the situation and reach a satisfactory resolution.
Best regards,
ProduceShop.
Reply from ProduceShop - UK - Official®
Hello,
We can’t thank you enough for your kind words on our product. Your feedback means a lot to us and lets us know we are on the right path!
We look forward to hear from you again. Once again thank you!
Till next time!
ProduceShop
Impossible to contact Produce Shop
I ordered 2 sets of chairs for Denmark. One set has arrived. The other 4 chairs sre somewhere floating around in Italy. But worst of all it is impossible to contact Produce shop for information On their web page formulars for order and payment work but the rest of their (complaint) forms the web system will just not receive. I will try to have my bank hold back payment for the missing chairs
4 April 2023
Reply from ProduceShop - UK - Official®
Dear Customer,
We are very sorry for your comment.
We have sent your report immediately, the Customer Service will contact you as soon as possible in order to find an appropriate solution to your needs.
Thank you
Technical Department
ProduceShop.
I bought Fabita induction level…
I bought Fabita induction level 22.3.2023 (723032417) now theres two weeks gone and it hasn´t still been delivered!!!!
4 April 2023
Reply from ProduceShop - UK - Official®
Dear customer,
We are very sorry to hear your feedback.
ProduceShop cares about Customers satisfaction, a report has been succesfully sent to the Service Centre.
We would like to immediately reassure you and guarantee that we will solve this unfortunate situation as quickly as possible.
We will do our best to solve the problem without further delay.
Thank you very much.
Technical Department
ProduceShop.
Reply from ProduceShop - UK - Official®
Hello,
We wanted to thank you for the time you spent to write this review. As a company, we are proud to satisfy our customer's expectations and every positive comment bring us great joy.
We are very happy to have clients like you and we hope you will stay with us for many more years!
Once again thank you!
ProduceShop
Long delivery time
28 February 2023
Reply from ProduceShop - UK - Official®
Hello,
Thank you so much for your review! We are glad you like your product, it’s one of our customers favourites!
Once again, thank you for being such a lovely customer.
Till next time!
ProduceShop
Reply from ProduceShop - UK - Official®
Hello,
Thank you to gave us such a perfect evaluation a to recommend us to other customers. We are sure that all our team gave as muchs of them self in order to reach your expectations as you are enjoying your purchase!
Once again thank you!
ProduceShop
Delivery on time, I can recommend it
Delivery was on time even though it was across Europe. Product works perfectly. One complaint: there is no contact person to call.
22 February 2023
Reply from ProduceShop - UK - Official®
Hello,
Wow, your positive words gave us great input. Thank you for writing such a detailed review!
Till next time!
ProduceShop
Reply from ProduceShop - UK - Official®
Hello,
We can’t thank you enough for your kind words on our product. Your feedback means a lot to us and lets us know we are on the right path!
We look forward to hear from you again. Once again thank you!
Till next time!
ProduceShop
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