probrake Reviews 31

TrustScore 3 out of 5

3.0

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Company details

Written by the company

probrake entwickelt und produziert hochwertige Motorradteile wie Stahlflexleitungen, Hebel und Zubehör – für maximale Sicherheit, Performance und Stil. Qualität made in Germany seit 2010.


Contact info

3.0

Average

TrustScore 3 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Terrible quality

Ordered a brake line for my Harley Davidson Road Glide with ABS. They advertise their brake line to be ”perfect match” and ”easy install” and ”high quality” onto my exact bike.
When I’m about to start installing I notise the ABS -end doesn’t fit at all. The end is totally different, and different banjo bolt. I sent them a message that they’ve supplied the wrong line, they tell me that they don’t have the correct parts for my bike, and that I have to use a different banjo -bolt (that I don’t yave and one they didn’t supply). To fit the sent brake line, the line would have to be re-routed and tilted from the outside of the bike. When I told them I’m not satisified with a solution like this, they just replayed that ”it’s no problem.. just install it”.
They are happy with shitty quick fix -solutions, and doesn’t even supply the quick fix -parts. Terrible and low quality shop!

16 February 2026
Unprompted review
Rated 2 out of 5 stars

Ordered a brake disc 18.06.2025

Ordered a brake disc 18.06.2025
I was told that UPS had lost my package and had to make a inquire/ trace which could take up to 3 weeks. (UPS told me they had done it for me, but that was false. So, a week went by just there))
Then I got a mail from Probrake saying they had found the package 17.07.2025 that the package was found.
6 days went and since tracking was useless and stuck at a place for over a month I called UPS.
45 minutes later, speaking to a man who spoke my language badly and horrible pause music, they said they will send the package today.
I do not believe it before I receive it!
It's a shame that the customer has to go through hours of waiting, explaining etc. like it's our responsibility. Motorcycle vacation spoiled as well. Probrake.de is probably nice guys, but using UPS is why you get 2 stars.
Zero if possible to UPS...

23 July 2025
Unprompted review
Rated 1 out of 5 stars

Abgezockt bei Retoure

Behaupten man hätte ein Produkt verkratzt um noch einmal 20€ extra abgreifen zu können bei einer Rücksendung

EN: Claiming that you scratched a product in order to get an extra €20 when you return it

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service and fast delivery

Sry for English but ordered to Sweden. Super fast handling of the order, sent an email as soon as they realised they needed my phone number. Well packaged and arrived within 2days even if it was ordered to Sweden.

1 August 2023
Unprompted review
Show reviews in all languages. (31 reviews)

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