Probatteri Reviews 120

After being told that it would take around 12-18 working days, we heard nothing for more than 4 weeks.

Then we got an SMS telling us that their replacement didn't work and I would need to pay another 899kr for a fully working battery. Left with no choice (and no way of knowing if this was needed), I paid.

I received the battery, but not the charger I had paid for, and the battery doesn't work with my charger.

No apology, only an offer of an extended warranty.

I have since discovered that the battery will charge, but only with a charger bought from them - my other (OEM) charger, bought 2 months earlier from Babboe won't do it. So, there is another cost.

All of this with no phone calls and only a web form for contact.

Do yourself a favour and just buy a new battery.

After being told that it would take around 12-18 working days, we heard nothing for more than 4 weeks.

Then we got an SMS telling us that their replacement didn't work and I would need to pay another 899kr for a fully working battery. Left with no choice (and no way of knowing if this was needed), I paid.

I received the battery, but not the charger I had paid for, and the battery doesn't work.

No apology, only an offer of an extended warranty.

Now I have to return the battery to them again, in the hope that they will actually repair it this time. More weeks of riding without power.

All of this with no phone calls and only a web form for contact.

Do yourself a favour and just buy a new battery.

I have received great service all the way from the time I dropped off my battery until it was returned. Thank you very much for the great service.
Kind regards,
Jan Nielsen
Danmark

Send in a batteri on the 5th of July.
a month later, no info what so ever. tried to call, email write on facebook, no feedback at all.

battery is still with them and no idea when or if I ever get my battery back.