Amazing team! Husband seriously ill & water failed. The company rallied round dropped everything to help sort out the problem. They came on numerous times & are still keeping "an eye" on the situati... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had issues with our spring leaving us without water on a Sunday morning. Springhill came out within a couple of hours and although couldn’t fix the issue as it was outside of their skill set, gave u... See more
Brilliant service from a company who pulled out all the stops in my hour of need. Water supply blocked & husband in ICU very seriously ill. Team members sorted out the problem & came back to check i... See more
Company replied
Had a problem with the pump continually cutting out by emptying the outside collection tank, before the steam could refill it because of slow flow rate. Engineer turned out a sorted the problem by... See more
Company replied
Company details
- Water Filter Supplier
- Water Pump Supplier
- Water Purification Company
- Water Softening Equipment Supplier
- Water Testing Service
- Water Treatment Supplier
Written by the company
We supply, install, and maintain water filtration systems across the North of England.
Contact info
Unit 15c Moderna Business Park, HX7 5QQ, Mytholmroyd, United Kingdom
- 01422 833121
- info@springhillwater.co.uk
- privatewatersupplies.org.uk
4.8
Excellent
729 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks very much for your immediate…
Thanks very much for your immediate response to our crisis and especially for talking to out on-site plumber and explaining the problem to him.
12 January 2026
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review!
Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Great service
18 December 2025
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review!
Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Prompt and efficient response.
21 November 2025
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Efficient service as usual
Efficient, competent friendly and even wiped the floor after they had finished the change of filter in the kitchen. The staff in the office advised me on a potential filter system.
Thank you from Linda @ Laneside Farm.
20 November 2025
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
The engineer arrived on time & got…
The engineer arrived on time & got straight into the job at hand. Very professional & a job well done. As always Springhill Water Services do a first class job & I would highly recommend them - Brian Doocey
7 November 2025
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review! Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Brilliant service
Brilliant service from a company who pulled out all the stops in my hour of need. Water supply blocked & husband in ICU very seriously ill. Team members sorted out the problem & came back to check it was still functioning. Helpful & so kind fom all at Springhill.
Very highly recommended- a company that has a human side. Thanks so much.
4 November 2025
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review! Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Make appointments without fuss and turn…
Make appointments without fuss and turn up on time and get on with the job. All left neat and tidy with great communication.
3 November 2025
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review! Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Very helpful and persistent with…
Very helpful and persistent with recurring problems.
3 November 2025
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review! Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review! Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Fast response and a grate service
Fast response and a grate service.
Very polite service people
19 September 2025
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review! Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Excellent efficient services as always
Excellent efficient services as always. Especially when we needed water!
24 October 2025
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review!
Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review!
Your comments are greatly appreciated.
Take care,
Springhill Water Services.
The men were cheerful and very…
The men were cheerful and very friendly. They explained what they were doing very clearly.
Rachel
10 October 2025
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review!
I will be sure to pass your comments on to our engineers.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review!
Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review!
Your comments are greatly appreciated.
Take care,
Springhill Water Services.
We’ve been with Springhill for years…
We’ve been with Springhill for years and they consistently provide a professional and reliable service. Great team of helpful engineers.
13 October 2025
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review!
We look forward to carrying out the service on your filtration for many years to come.
Take care,
Springhill Water Services.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.