My tirzepetide arrive HOT on 5/19. I immediately called and talked to an AI who told me that hot is definitely not acceptable as the meds would become inactive and that they would prioritize (I forge... See more
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See what reviewers are saying
Interviews are to the point and there is no pressure to purchase "add ons"". Billing is simple and my meds and related items arrive on time and well packaged to keep the medicine cold and viable. Alon... See more
My experience has been fantastic. Yes they are hard to reach at times. But think about it. This is the hottest product on the market today. if you compare them to the really big Ro's of the world, I w... See more
Absolutely ZERO customer service. Forced to speak with an AI bot EVERY SINGLE TIME I have called, with promises of a callback and then … NOTHING, zilch, nada. I have been duplicate enrolled and sent d... See more
Company details
Written by the company
PriorityMeds operates as a marketplace platform that connects patients with independently licensed healthcare providers who deliver medical care through the PriorityMeds.com Patient Portal. PriorityMeds does not directly dispense medication or provide medical services; all clinical decisions are solely made by independent providers. Payment does not guarantee that a prescription will be issued or that medication will be dispensed. Any prescriptions provided are based solely on the professional judgment of the healthcare provider.
Contact info
United States
- prioritymeds.com
Breach of guidelines
Meds come warm and it's not even…
Meds come warm and it's not even summertime in Arizona. Can never get ahold of customer service.

Reply from Prioritymeds
Appreciated the call and pretty fair…
Overall happy with this company. I would really appreciate it if the cost would come down for repeat customers.

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I started my journey on Tuesday and…
I started my journey on Tuesday and everything was great. On Wednesday I was very nauseous and took the medication you sent. It worked perfectly for 3 hours and then the nausea returned. Any suggestions?

Reply from Prioritymeds
Carlos was friendly
Carlos was friendly, informative and professional. It was a pleasure doing business with him.

Reply from Prioritymeds
PriorityMads. No feed back, or support, medication doesn't work.
The staff of Prioritymeds doesn't answer questions no matter how many times time they are asked. The medication doesn't work at all.
I had previously experience with GLP1 with B2 and I lost 47 lbs with that medication. When I could no longer afford the former medication, I switched to Priority Meds GLP/B12 ,along with three other friends. that had previously been on GLP1/B12.
Instead of losing weight, I have gained 19lbs in three weeks on Prioritymeds. I have had no decreased appetite or have any experienced any nausea like I did with the previous GLP1/B12s.
The customer service is awful, they don't return messages even, when people have been hospitalized. I have been asking for my money back since they lied to me, the first doses are the non effective vitamin water. They don't check on their patients, answer their questions, or make sure the patients are being treated safely. I would like my money back so I can get on a GLP1 medication program that actually works and has medical follow up. Priority Meds should be avoided at all cost. It is impossible to reach Priority Meds, letters, emails, phone calls and/or messages from their doctor or portal are ignored and gettiing a hold of a customer service representative, doctor, nurse, or pharmacist is impossible
Save your health and your money,and go somewhere else where the Healthcare providers and staff will listen to your Healthcare questions and prescribe you medications that actually work and the company cares about your health.
There are many professional GLP1 providers that actually care for their patients and their well being. Unfortunately, PriorityMEDs provides substandard health care and customer care.
As I stated, the medication doesn't work, and the company doesn't answer questions about their medications, their programs or patient safety.
I have been trying to get my money refunded for months because the medication doesn't work and the staff doesn't bother the answer patients questions.
Be safe and go to a doctor that will answer your questions, help titrarate your medication, and be a partner in your weight loss journey. You deserve better that a company you only hear from is when they want more money.
I have been telling them for months that the medication isn't working, I would like to be reimbursed and they have my money refunded.
Prioritymeds likes to cancel negative reviews, but this reviews meets their quality guidelines.

Reply from Prioritymeds
Not working and chronic constipation
When I signed up to receive semaglutide every 3 months i was told and charged $343.97. Now I am being told that my 3 month subscription is $443.97 starting in July. Beware, they will not charge you what they tell you when trying to get you to sign up. Also, been using the shots for 3 weeks. No weight loss at all and have chronic constipation. Take Miralax daily without success. Had to 2 enemas in 3 weeks, which is the only time I have passed anything. THE MESSAGE BELOW IS UNTRUE. I HAVE SEVERAL MESSAGES WITH THESE PEOPLE ON THE CUSTOMER PORTAL. EVERYTHING I HAVE SAID HERE IS TRUE.

Reply from Prioritymeds
Cost not as promised
When I first opened your website, I completed the information as requested. At that time, I did not commit to any purchases. I then received a phone call from an associate. I was told that he noticed that I did not complete my application and asked what he can do to help me. I discussed that I had been looking at several companies marketing tirzepatide. He encouraged me to try Prioritymeds and remarked that for the first year, there would be a discount. I agreed, paid the cost for 3 months and did see the discount as promised. But I did notice a price increase for future refills. I enquired about this with customer service and was told it was only a one time offer, and the discount is not offered beyond the initial prescription. Needless to say, I'm disappointed by the communicated discount only to find out, it was limited. I did received the medication as prescribed and am only a the 2nd week. I don't expect immediate results, but so far I have not experienced any negative side effects.

Reply from Prioritymeds
No Follow up for pre-paid prescriptions
The only complaint that I have is that I have to follow up with my 3 month renewal for my pre-paid prescription. I switched to this company since they were cheaper from the last company, but the last company contacted me before my medicine was needed to make sure that they did the follow up and got my medicine on time, so I had no interruptions in my medicine. With Priority meds, I have to contact them thru a chat and ask where is my prescription. Sometimes they are on it timely, this time I am out of medicine and waiting for my refill. I had to contact them and wait for someone to check to see what was going on, they finally got it straightened out, but It would seem that if they taking your money up front, they should at least follow up with you when your prescription is due, not wait for me to follow up.

Reply from Prioritymeds
BEWARE of this company
Monday May 4th I went through all the questions to be able to get a GLP1 injection med. It came to the part where you have to pay and I did. After payment was taken there was another medical form and I was asked to upload a prescription with my name on it. I don't have a prescription! This is the site that came up on top when I asked for a company who can send these drugs without a prescription. Needless to say they charged my card $641.00 dollars and all I can reach is their AI "person" on the phone. They claim a "ticket" has been created to get me a refund and someone would contact me, that was 4 days ago! I've called repeatedly and only get AI responses. I want my money back! I've heard nothing from anyone and I'm not a wealthy person, don't have insurance or a regular Dr. BEWARE, do NOT use this company!

Reply from Prioritymeds
I have been using another company that…
I have been using another company that charges twice as much as Priority Meds. It is the exact same product for half the costs. In my experience with better customer service and professionalism. I just started my journey with Priority meds but so far I have been extremely happy. Thank you for making this easy.

Reply from Prioritymeds
They are cheaper than most companies …
They are cheaper than most companies . Did have problem with changing plan but I think we got it settled.

Reply from Prioritymeds
Seemed very professional and delivered…
Seemed very professional and delivered meds quickly. Have not had to seek advice yet but concerned with some of the negative reviews I have been reading. Overall I had a good experience.

Reply from Prioritymeds

Reply from Prioritymeds
Wrong dose
Wrong dose. Tried to contact customer service or the provider and received zero reply.
Also I am 100% a customer....

Reply from Prioritymeds
Prioritymeds Makes it Easy
Prioritymeds makes it easy to keep up with my weight loss journey. They send reminders that keep me on track when I am juggling multiple daily work and family issues and they keep the renewal requirement paperwork to a minimum.

Reply from Prioritymeds
Prompt reply
Prompt reply, and shipping.
I was with a previous supplier, my dosage was never sufficent there to maintain a continued loss, and pricing was high.
Glad i switched !

Reply from Prioritymeds
This company makes it as easy as can…
This company makes it as easy as can be. They have the best price I have found on the internet.

Reply from Prioritymeds
They won't respond to correct a big…
They won't respond to correct a big problem No commuication. Shipped without approval and not in the country to receive. No one reponds to Chat or a text number they have contacted me on before.

Reply from Prioritymeds
Everything was transparent
Everything was transparent. The communications were great. No hidden fees. Delivery was just as promised.

Reply from Prioritymeds
THE ENTIRE PROCESS IS VERY FAST AND…
THE ENTIRE PROCESS IS VERY FAST AND EASY. I HAVE ALMOST REACHED MY GOAL SO FAR AND WILL BE SAD TO NOT HAVE THE NEED ANYMORE.

Reply from Prioritymeds
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