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Personalized Paper Manufacturing Group Reviews 4,988

•
TrustScore 5 out of 5

4.8

Stationery Store
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Review summary

Created with AI, based on recent reviews

Considering 408 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products received, which often exceeded expectations and were exactly as described. Customers consistently highlight the excellent customer service, noting the helpfulness and quick communication from representatives who ensure orders are correct and designs are perfect. The ordering process is generally described as easy and convenient, with many appreciating the fast turnaround times and prompt delivery of their items. However, some customers also noted issues with product quality, specifically mentioning poor notepad quality where glue was cracked, pages fell out, or materials were thinner than previous orders. There were also occasional concerns regarding packaging, with some business cards being mixed together during shipping, and notebooks arriving with bent corners due to inadequate mailers. A few people experienced shipping delays or a lack of tracking information, and some found the ordering process for specific items to be unclear.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers praising the vibrant colors,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease and speed of... See more

Quality

People report positive experiences with quality, with many reviewers praising the excellent quality of... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting its helpfulness and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising quick processing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

just made my first order with PPS and will definitely be coming back. Ordered paper pads and they came out great. Very pleased, quick turnaround time, colors perfect, quality as expected. Will or... See more

Rated 5 out of 5 stars

The notepads we received were exactly as described. We received a proof via email as promised and the order was delivered promptly. The notepads are decent quality and what we need for giveaways at ou... See more

Rated 5 out of 5 stars

This company was fantastic to work with. They were careful to verify the design prior to printing, worked quickly and communicated through real people (no auto-drafted emails with poor English). Phe... See more

Rated 5 out of 5 stars

We are a small nonprofit. We use PrintPPS to print our customized donation receipts. We operate on a tight budget, but quality and great service are also important to us. PrintPPS provides us with a q... See more

Company details

  1. Stationery Store
  2. Business to Business Service
  3. Manufacturer
  4. Office Supply Store
  5. Prints and Signs Store
  6. Promotional Item Store

About Personalized Paper Manufacturing Group

Written by the company

About Us

Personalized Paper Manufacturing Group is a leading online stationery manufacturer based in Albuquerque, NM. We provide online print and design services for the entire U.S. commercial market.

From our friendly and knowledgeable Customer Service Team and easy-to-use online Design Studio to free online PDF proofs and exceptional turnaround times, our mission is to fulfill all our customers' needs, regardless of order size or quantity required.

Our product lines include:

  • Custom Notepads
  • Custom Notebooks
  • Custom Sticky Notes
  • Carbonless NCR
  • Custom Graph Pads
  • Custom Legal Pads
  • Custom Business Cards
  • Custom Postcards & Rack Cards
  • Custom Desk & Wall Calendars

    • We also offer many more custom stationery product solutions.

    Our Customer Service Team

    One of the many leading quality aspects that sets Personalized Paper Manufacturing Group apart from other national printers is our courteous and knowledgeable Customer Service Team! From pricing and lead times to questions about reproducing your design in print, our staff is ready to answer any questions you may have.

    Reach out to our Customer Service Team Monday through Friday between 7:30am to 4:30pm MDT at 1.800.921.1322 or via email at support@printpps.com to get the answers you need for your next stationery print project. From online custom designs to preparing quotes for more specialized print projects, our Customer Service Team will assist you every step of the way!

    Personalized Paper Manufacturing Group

    Written by the company

    Service is Everything
    Personalized Paper Manufacturing Group is committed to consistently providing quality products and superior service at a low price.
    Guaranteed Lowest Prices
    We shop our competitors daily and because we're the manufacturer of all our own products we are able to provide the guaranteed lowest prices!
    Free Proof Prior to Checkout
    Our award winning design studio provides our customers with a FREE proof prior to checkout.
    Fast Turnaround (Big or Small)
    No matter how big or small the order, we offer 24 hour turnaround and free customer assistance.
    Knowledgeable and Creative Staff
    We are prepare to help you with whatever project comes your way! Our goal is to show you firsthand what current customers have already experienced.

    Platinum Service Guarantee

    We’ll Exceed Your Expectations. We Guarantee it!

    We’ll Exceed Your Expectations. We Guarantee it!
    We promise that any product you buy from us will meet your expectations or we will refund your money...no questions asked. If you find the identical product at a lower price within 30 days of purchase, let us know and we will refund to you double the difference in price. Finally, we promise to provide superior and personal customer service from the moment you place your order to the moment your order is shipped.

    For over 20 years Personalized Paper Manufacturing Group has been North America's premier manufacturer of quality custom stationery products. We have a superb team that is dedicated to providing you with outstanding customer service and order follow-through.

    We invite you to experience our "Service is Everything" commitment by calling us at 1.800.921.1322 or emailing us at support@printpps.com.

    Thank you for the opportunity to earn your business.

    Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    5K reviews

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    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Hasn’t replied to negative reviews

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    Rated 5 out of 5 stars

    All in all Great Experience.

    All in all, looked at several different websites and this company was pretty close on price... there website design is really easy to use. The note pads I ordered where exactly as described and shipping was right on time.

    I would deffinetly reccomend this company to others.
    I will be ordering from them again in the future.

    9 January 2026
    Rated 5 out of 5 stars

    Great experience.

    Great experience.

    They made it easy and quick to get the products I needed. The quality of what was created was great. Preview was a little confusing, but I was able to get what I wanted.

    8 January 2026
    Rated 5 out of 5 stars

    Customer for life

    The customer service with PrintPPS is top notch. They understand customer service! Mr. Patrick Archibald always takes care of us! Earned a customer for life.

    Thank you Patrick, and thank you PrintPPS team!

    12 June 2025
    Rated 1 out of 5 stars

    The quality of the notepads I ordered…

    UPDATE: Notepads were reprinted and look to be a bit better quality. I'm still not sure why the first ones weren't checked at all before shipping. The salesperson chalked it up to bad glue. I decided to scrap the entire first order and donated it as drawing paper to a local childcare center. The replacement order is now being tested on my fridge to see if it holds up.

    Original Review: The quality of the notepads I ordered is very poor. Most of the glue is cracked or incomplete - pages and backs are immediately falling out. Over half the order is damaged and unusable - the other half I'm sure will fall apart immediately. Printing looks nice though. Won't be ordering again.

    1 February 2026
    Unprompted review
    Rated 4 out of 5 stars

    User friendly

    User friendly
    It is a user friendly website. Once an account is made the designs are saved (if you like) and I can return and order more. I do the 3x3 sticky notes, personalize them and use them at work- been doing it and using PPS for years.

    25 June 2025
    Rated 5 out of 5 stars

    Receipts

    I recently purchased receipts for our business and we are so happy with them. We were purchasing them somewhere else, but there was always something going on with them, like a missing receipt number and that's one of the things we really need on the receipts. I'm so glad I switched, we will definitely be purchasing again.

    23 December 2025
    Rated 5 out of 5 stars

    Good customer service. Get paper proofs!

    Although our first order was not satisfactory, the team at PPS went above and beyond to make it right at no additional cost. I would recommend them based on their customer service and willingness to stand behind their work. That said, their color output may not be exact even when submitting a CMYK file, so I strongly recommend requesting proofs before ordering.

    20 December 2025
    Rated 5 out of 5 stars

    Quick and easy

    Quick and easy

    It was easy to design a personalized product and the product itself was delivered in a timely fashion.

    19 December 2025

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