Printify Reviews 7,172

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the platform's ease of use and intuitive design, making it simple to create and publish products, even for beginners. Many appreciate the wide variety of products available and the seamless integration with platforms like Etsy, which streamlines the selling process. People also praise the quality of the products and the efficiency of order processing. However, some customers were dissatisfied with aspects of their orders and customer service. There were instances where products arrived with quality issues, such as incorrect print sizes, faded designs, or poor stitching, and some experienced missing items or damaged packaging. A few reviewers also noted difficulties with customer support, mentioning slow responses, unresolved issues, or a lack of effective solutions for order-related problems.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the platform's ease of use and... See more

Product

Reviewers highlight positive aspects of product offerings, praising the excellent quality of products and... See more

Website

Customers had positive experiences with the website, finding it intuitive and easy to navigate, especially... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers praise the ease of use and quick... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express significant... See more

Based on these reviews

Rated 5 out of 5 stars

I had a really good experience using Printify. the platform is easy to use, especially for beginners starting a print-on-demand business The product creation process is simple and intuitive, a... See more

Company replied

Rated 5 out of 5 stars

I recently started using Printify for my Etsy store and I’m really happy with the experience so far. The platform is easy to use, even for beginners, and it allows me to quickly create and pu... See more

Company replied

Rated 5 out of 5 stars

Hello, I ordered a beautiful case for my mobile phone featuring a trumpet among stars, and it looks great. This designer and Company holds great and unique ideas, matching digital art and reality, a... See more

Company replied

Rated 5 out of 5 stars

I've never used Printify before so I was a bit intimidated at first. But using ChatGPT to help walk me through the process of setting up my store on Etsy, I'm completely impressed! Very intuitive and... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. Custom T-Shirt Store
  3. e-Commerce Service
  4. Screen Printer
  5. Software Company

Written by the company

At Printify, we’re all about helping you build a business from your computer. Whether it’s trendy T-shirts, cozy hoodies, stylish phone cases, or even mugs for that extra oomph, we’ve got 850+ items for your custom-product store. You pick the product, add the design, and then seamlessly integrate your sales channel, and leave the printing and shipping to us. Our user-friendly interface ensures a hassle-free experience, allowing you to focus on what you do best: creating amazing designs and growing your business. With our extensive range of products and reliable printing and shipping processes, you can trust us to deliver high-quality products to your customers. So why wait? Join the Printify family today and let us turn your creative genius into pure profit! If you have any questions or concerns, feel free to use this form: https://printify.typeform.com/to/Pua3qgMA


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good system

Good system. Alot easier than making all the listings from scratch each time. Can copy one and just change to add new items.

5 April 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your feedback🙏!

Rated 1 out of 5 stars

Onboarding is broken AND neglected. Embarrassing. Yall are almost MONOPOLIES

The onboarding flow is broken and has been for years. When you install the Printify app from inside Shopify, it creates a brand new blank Printify store instead of linking to your existing account where all your products are. There is zero warning about this anywhere in the setup process. You end up with two stores, no publish button, and no way to connect them. The only fix is to manually copy all your products over to the new store. This is a known issue reported by multiple users on the Shopify community forum with no fix, no acknowledgment, and no response from Printify or Shopify. In regards to both companies-- for a company this size, this is embarrassing. Sort it out.

5 April 2026
Unprompted review
Printify logo

Reply from Printify

Installing the Printify app from inside Shopify should link to your existing account, not create a blank one with no warning.

If you're still stuck, please reach out to our support team directly, they can help manually consolidate your products.

Rated 5 out of 5 stars

Great platform for starting an Etsy business

I recently started using Printify for my Etsy store and I’m really happy with the experience so far.

The platform is easy to use, even for beginners, and it allows me to quickly create and publish new products. I like the wide range of products and the integration with Etsy — it makes the process much faster.

I already got my first order, and everything went smoothly, including production and payment processing.

I’m still learning, but Printify gives a great opportunity to start an online business without big investments.

Would definitely recommend for beginners and small business owners.

5 April 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your feedback🩷! We're glad it's going smoothly, congrats on your first order💛!

Rated 5 out of 5 stars

Good.

Good. The process was smooth.

5 April 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your review💙!

Rated 1 out of 5 stars

12 Days of Lies, Incompetence, and Zero Support – STAY AWAY!

I have been a Printify merchant for a while, but this experience has been a total nightmare. Since March 23rd, I have been misled, ignored, and lied to by their support team.

I specifically asked twice—ON RECORD—if they could handle a Priority USPS shipment to an APO (Military) address for a 16x20 canvas. They confirmed it twice. I placed the order on March 25th, but they failed to fulfill the shipping they promised. I spent 7 days fighting with their supervisors, only to be told 'sorry, we can't do it.'

They forced me to cancel the original order and create a new one manually on April 2nd. Now, their support agents are shamelessly claiming the order is 'new' and 'only 3 days old,' completely ignoring the 10-day delay THEY CAUSED.

I had to refund to my customerout of my own pocket because of Printify's incompetence. They refuse to expedite production with their provider Jondo, refuse to connect me to a supervisor, and keep repeating 'standard procedures' like robots.

And can you believe it? Even after these 12 days of failure, they are still telling me to wait for approximately 5 more days! If you value your business and your customers, DO NOT TRUST PRINTIFY. They will fail you, mislead you, and then hide behind their 'support' walls when things go wrong.

23 March 2026
Unprompted review
Printify logo

Reply from Printify

We're truly sorry for the serious issues you've faced🙏!

Please share your order details through this form so our team can personally review your case and escalate it to a manager: https://printify.typeform.com/to/Pua3qgMA

We want to make this right.

Rated 1 out of 5 stars

I am thoroughly convinced that any…

I am thoroughly convinced that any review over 1 star was paid to write it

3 April 2026
Unprompted review
Printify logo

Reply from Printify

We're really sorry you feel that way.

We want to be clear: we do not pay for reviews, and we take all feedback, positive or negative seriously.

Please share your order details through this form so our team can personally review what went wrong: https://printify.typeform.com/to/Pua3qgMA

Rated 5 out of 5 stars

Easy

Easy, perfect for those that work from home. Amazing printing!

3 April 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your review❤️!

Rated 1 out of 5 stars

If I could leave negative stars I would

If I could leave negative stars, I would.

This is an ongoing pattern, not an isolated issue. Orders are marked as shipped when they aren’t, reprints are promised but never actually produced, and there is zero follow-through.

Customer service is incredibly frustrating — bots, canned responses, and no direct answers to simple questions. It feels like you’re constantly being deflected instead of supported.

Meanwhile, I’m left refunding customers and absorbing the damage to my business.

This platform is unreliable and, at times, feels misleading in how order statuses and support are handled.

31 March 2026
Unprompted review
Printify logo

Reply from Printify

We're truly sorry for experiencing these issues🙏! Please share your order details through this form so our team can personally review what's been happening: https://printify.typeform.com/to/Pua3qgMA

We appreciate your honesty.

Rated 4 out of 5 stars

Not as simple as I thought

Not as simple as I thought. Some of the options are hard to find. I don't have time to go through a massive amount of tutorials. I did find a couple of videos that were very helpful and AI actually helped me navigate this site. I love that this exists and makes it so I can start up my Etsy shop.

31 March 2026
Unprompted review
Printify logo

Reply from Printify

We're happy to hear you found your way and are ready to start your Etsy shop! Thanks for sticking with it💚!

Rated 2 out of 5 stars

Inconsistent Quality

Unfortunately, I have not had a great experience with Printify. I printed the exact same design (front & back), on multiple of the exact same shirt style and color, yet the design size and quality varied from shirt to shirt.

The front design was 50% smaller on the Small vs. Medium shirt, and they told me they shrink the design to fit the shirt. Why shrink it 50% when the shirt isn't 50% smaller? It looks awkward and I won't even end up wearing it.

The back logo was also stretched and distorted on the Small and perfectly fine on the Medium. It wasn't a different design or file, so the logo should have printed in the exact same shape and quality.

They've refused to acknowledge their mistake and stopped responding to my emails or else I wouldn't even be leaving this review. I understand things happen, and would have been happy if they simply recognized what happened and made it right, but I've been ghosted. Won't be using Printify again.

25 March 2026
Unprompted review
Printify logo

Reply from Printify

We're really sorry about this experience🙏! We'd like to take a closer look.

Please share your order details through this form so our team can personally review what happened: https://printify.typeform.com/to/Pua3qgMA

Rated 5 out of 5 stars

My experience with Printify was very…

My experience with Printify was very good. The platform is easy to use and the product quality is great. I also liked the fast processing and clear communication. I recommend it to anyone starting an online business

11 November 2025
Unprompted review
Printify logo

Reply from Printify

Thanks so much🩷! So glad you're loving the platform and quality.

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