Printful Reviews 

7,958
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 906 reviews, reviewers had a great experience with this company. Many customers frequently mention that the online platform is very easy to use, featuring a seamless setup, clear website navigation, and simple product creation tools. Consumers also deeply appreciate the high quality of the items offered, noting sharp prints, vibrant colors, and durable materials that look truly professional. Some reviewers were not happy with order fulfillment, mentioning unexpected delivery delays, canceled purchases due to missing inventory, and slow shipping times. A few other people also felt that items sometimes arrived completely missing or with printing errors like crooked designs on the garments.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised the high quality, vibrant prints,... See more

Order

Reviewers express mixed feelings regarding the order experience, as while some people praise fast fulfillment... See more

Website

People report positive experiences with website integration, noting that the platform is easy to use and... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the vibrant prints, nice materials, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mostly it works well, but there are some issues with synching featured images of products. Also group publishing runs into errors, like displaying all colors instead of only the ones you select.

Company replied

Rated 4 out of 5 stars

The platform is really easy to handle and has a wide range of products. I really like that. But I have to say that the orders don't work well, I ordered something myself and didn't get it till yet :(... See more

Company replied

Rated 5 out of 5 stars

I've been using Printful for my Etsy store for a few months and I'm absolutely impressed! The product quality is outstanding - especially Gildan Softstyle and hoodies, prints are vibrant and cus... See more

Company replied

Rated 5 out of 5 stars

Absolutely the best and easiest partner for print on demand. I've been using Printful for the last 8 years and I've never had any complaints form my customers. I recommend Printful to everybody who w... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. also in
  3. Business to Business Service
  4. Custom T-Shirt Store
  5. Embroidery Service
  6. Screen Printer

Written by the company

We’re Printful, an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, home & living items, or any of the 340+ products available in our catalog for online businesses and people worldwide. Selling custom products is one of the fastest ways to build a new revenue stream, and with Printful, you can do it with no upfront or hidden costs. We’ll make, pack, and ship the products for you, on demand. This means you only pay when an order comes in. Printful integrates with top ecommerce platforms, online marketplaces, and custom websites or apps. Get the service and support you need under one roof. Access a global network of 15 in-house facilities, top-rated customer service, rapid status updates, and consistent quality control. Customers will see nothing but your branding on their products, packaging, or order tracking page. Add your own touch to the entire customer journey to build recognition and foster a stronger community of fans. It’s time for you to take full control of your ideas, time, and finances—start or expand your existing online business with Printful!


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(7,958)

981 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best all around print on demand partner

Absolutely the best and easiest partner for print on demand. I've been using Printful for the last 8 years and I've never had any complaints form my customers. I recommend Printful to everybody who wants to enter the print on demand world. My only request is for more and updated models

16 October 2025
Unprompted review
Printful logo

Reply from Printful

Thank you for 8 years🙏! Honored to be your go‑to partner and we hear you on more updated models. We'll share that with our team.

Rated 5 out of 5 stars

This is my third company that I have…

This is my third company that I have paired Squarespace and Printful together. I have tried Printify and Shopify and honestly, I like this combo the best.

16 October 2026
Unprompted review
Printful logo

Reply from Printful

Thanks for being part of the Printful community💙!

Rated 5 out of 5 stars

Best POD platform for Etsy sellers - Amazing Quality!

I've been using Printful for my Etsy store for a few months and I'm absolutely impressed! The product quality is outstanding - especially Gildan Softstyle and hoodies, prints are vibrant and customers love them.

Orders are fulfilled super fast (usually 2-3 days) and the integration with Etsy is seamless - it saves me hours of work. The mockup generator and the new "Add design to multiple products" feature is a game changer for bulk listings.

Support team is also very helpful and responsive. Compared to other POD services I tried, Printful is definitely #1 in terms of quality and reliability.

Highly recommend for anyone starting or scaling a print-on-demand business!

12 October 2026
Unprompted review
Printful logo

Reply from Printful

Thank you🩷! We're glad you're loving the quality, fast fulfillment, Etsy integration, and our support. Honored to be your POD choice!

Rated 1 out of 5 stars

Lost parcel confirmed, no refund

I ordered a custom sweater on 30 July. It shipped on 6 August and the tracking never moved again. It never arrived.

I contacted support in October. The agent confirmed in writing that the parcel was lost in transit. Then he refused a refund or a reprint, because I reported it after their 30-day window.

Nobody told me it was lost. I was waiting for a parcel that the tracking still showed as in transit.

I paid and received nothing. I also see a second charge on my bank statement that support could not explain.

I will not order from Printful again.

14 October 2026
Unprompted review
Printful logo

Reply from Printful

We're really sorry to hear this, and we completely understand how disappointing it must be when your parcel was confirmed lost. Thank you for sharing your details, it helps us locate your case right away.

We'll look into what happened, including the unexplained charge, and get in touch with you directly. We truly appreciate your patience and honesty🙏!

Rated 5 out of 5 stars

Easy to install

Easy to install, and a pleasure to use. It's wonderful to not have to create a product and then manually load it onto my store. Everything is simple and easy!

12 October 2026
Unprompted review
Printful logo

Reply from Printful

We're glad it's simple and easy to use. Thanks for being part of the Printful community💚!

Rated 5 out of 5 stars

Working with printful has been very…

Working with printful has been very easy. making products have been a fun experience and easy to do so.

11 October 2026
Unprompted review
Printful logo

Reply from Printful

We're glad you had a good experience🩷! Thank you!

Rated 5 out of 5 stars

Awesome products

Printful shows amazing details of products and detailing is just perfect

12 October 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your review💛!

Rated 1 out of 5 stars

Poor Print & Clothing Quality and Terrible Customer Service

I ordered sample prints for my art shop. They arrived horribly pixelated and bent. I decided to buy my own printer and handle printing myself, no big deal. Later, I needed merch for my store. I ordered samples of a t-shirt and a crewneck sweatshirt. Both with simple, one-color designs. The t-shirt arrived with a crooked print. The sweatshirt was not the color I ordered. After 2 days of back-and-forth chats with AI agents, Printful sent me reprints of the t-shirt and the sweatshirt. Took another 2+ weeks to get to me. Finally, I received the package. But the package was empty. Luckily, these were only samples. Imagine how quickly this experience would ruin the reputation of my small business if Printful was fulfilling orders for my customers.

8 October 2026
Unprompted review
Printful logo

Reply from Printful

We're truly sorry to hear about what you've been through, this isn't the kind of experience we want anyone to have with Printful. Pixelated and bent prints, a crooked t‑shirt, the wrong sweatshirt color, and an empty package is a run of failures we take seriously🙏!
We'd like to look into your case properly. Please share your order details with us through this form so our team can follow up directly: https://forms.gle/grBd4UvjvMhzADjWA

Rated 4 out of 5 stars

Pretty good

Printful has been good most of the time. Sharp, quick, beautiful prints.

I give it a 4 because of my latest print and interaction with fulfillment. The colors came washed out and inconsistent with how Ive received prints from other designs. I contacted Fulfillment to get their opinion. They claimed it was normal and gave me reasons why. I then disagreed because their reasons would have applied to all of my previous orders, all were fine except this last one. I asked for further explanation when I presented them with images of previous prints to compare. They simply stopped replying. Other than this last print and interaction, all has been well with Printful. For that, they get 4.

1 October 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for the honest feedback🙏!
We're sorry your latest print came out washed out and inconsistent with what you've received before, and that the follow‑up after you shared comparisons went quiet. That's not the standard we want for you, and we'd like to take another look.

Please share your order details with us through this form so our team can review it properly: https://printify.typeform.com/to/Pua3qgMA

Rated 5 out of 5 stars

alway get it rite

alway get it rite. I love how easy the site is to use for this old dumb ass

8 October 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your review💚!

Rated 2 out of 5 stars

Quality is alright but the shipping…

Quality is alright but the shipping times are absolutely not okay - it said my order would arrive by October 5 when I ordered and it apparently still hasn‘t left their building by now (7th). Why would you not even notify me of the delay when I count on your own prognosis?

7 October 2026
Unprompted review
Printful logo

Reply from Printful

We're really sorry to hear this, waiting on a promised date and finding out it hasn't even left the building, with no notice, is not acceptable. Thank you for sharing your order details, it helps us pull up your case right away.

We'll look into what happened and reach out to you directly. We really appreciate your patience and honesty💚!

Rated 1 out of 5 stars

Printful cancelled my order 4 days after I ordered it

Printful cancelled my order 4 days after I ordered due to the product being out of stock. Since it was cancelled so late, I didn't have enough time to get something else as presents and it ruined my anniversary.

If you use Printful I highly recommend ordering like a month in advance, since it seems like it takes a lot of time for them to validate the order and check their stock.

7 October 2026
Unprompted review
Printful logo

Reply from Printful

We're truly sorry this happened. A last‑minute cancellation after you'd already planned around it for your anniversary is not a good experience.

Please share your order details through this form so our team can look into what happened: https://printify.typeform.com/to/Pua3qgMA

We appreciate you taking the time to tell us💙!

Rated 5 out of 5 stars

Great

Great, really easy to use, website graphics are large and clear and bright. A great selection of products.

6 October 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your feedback💚!

Rated 1 out of 5 stars

One shirt and they couldn't handle it

I had one order from Printful. One t-shirt and they got it wrong. It was a gift to a disabled person in a home. The shirt was ordered as an XL and a 2XL was delivered. They insist on photos of the shirt, but it was a gift and she lives in a assisted living home. Printful sent a 2XL and wants pictures for proof. The shirt has someone's first name on it. It's not like I'm going to profit off of this, but if you're wrong, you're wrong! Printful was at fault, yet the customer has to jump through hoops to prove their case. DO NOT DO BUSINESS WITH PRINTFUL.

3 October 2026
Unprompted review
Printful logo

Reply from Printful

We're really sorry to hear this, and we completely understand how disappointing it must be when the wrong size was sent.Thank you for sharing your order details.

We'll look into what happened and get in touch with you directly. We truly appreciate your patience and honesty💜!

Rated 4 out of 5 stars

The platform is really easy to handle…

The platform is really easy to handle and has a wide range of products. I really like that.
But I have to say that the orders don't work well, I ordered something myself and didn't get it till yet :(

6 October 2026
Unprompted review
Printful logo

Reply from Printful

Thank you💚! We're glad you like the platform and product range. Sorry your own order hasn't arrived, please share your details so we can look into it: https://forms.gle/grBd4UvjvMhzADjWA

Rated 5 out of 5 stars

QUALITY

QUALITY, Very good for me and you, Great fast service

2 September 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your feedback🙏!

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