Should have read the Trustpilot reviews before ordering. 12.07.26 printer toner ordered 15.07.26 email received confirming toner dispatched 23.07.26 order not arrived. Chased order via e... See more
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Really disappointed with this supplier. The HP Cartridges were original but were over 7 years old and totally dry. I have tried 6 times calling Printer Supplies, but the voicemail box is always full,... See more
I ordered the HP cartridges and really did need them quickly. However, they never came. When I enquired I was told they'd been 'lost' by the courier and no more were available so I'd get a refund. Onl... See more
Placed my order on 22nd may and the inks arrived rhe next day. It looks like this company have had a few bad reviews, but my experince was overall positive. I would reccomend them.
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Asks customers to review
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Replied to 20% of negative reviews
Typically takes over 1 month to reply
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Got sorted
Had a problem, communication wasn't great but they came good in the end
Thanks

Reply from Printersuppliesltd
Printersupplies with no supplies
I ordered the HP cartridges and really did need them quickly. However, they never came. When I enquired I was told they'd been 'lost' by the courier and no more were available so I'd get a refund. Only after several emails did I actually receive a refund and it took about two weeks. Although PS were always polite and replied to my emails, I'd lost the opportunity I needed to cartridges for, so not a great experience unfortunately.
I have not received the printer…
I have not received the printer cartridge I ordered in spite of at least 3 requests from you to review the product!
Fast efficient service
Product still not arrived.
The supplied item was provided unboxed
The supplied item was provided unboxed, unwrapped and unprotected and arrived damaged.
Attempts to contact the seller over the telephone to request a refund were unsuccessful.
Most unimpressive.
I would NOT recommend this company.
I would NOT recommend this company.
Why?
They have not replied to my FOUR attempts to contact them.
I am out of pocket to the tune of £38.83p………..NOT a happy bunny.
--------------------------------
Wed 11 Mar 2026 Ordered HP78 original ink cartridge
Sat 14 Mar 2026 Delivered
Mon 16 Mar 2026 Fitted ink cartridge - did not print in colour
Rang seller - left message on voice mail - NO REPLY
Emailed seller - NO REPLY
Mon 23 Mar 2026 Contact them using webpage contact form - NO REPLY
Mon 30 Mar 2026 Contact them via Facebook - NO REPLY
A scam site?
Their web site showed 1 in stock and delivery on 17th March, I placed an order and paid. I got order acceptance confirmation. Having received no communications or the cartridge, I made several phone calls left voice mails also sent several emails, I did not hear from this company.
Wrong printer ink cartridge sent
I ordered a HP 305 black ink I was invoiced with the order a HP 305 black ink but what I received was a HP 305 tri-color. I emailed the company twice I left a voicemail once and had absolutely no response from them therefore I am unable to return the item I shouldn't have to pay for the return as they sent me the wrong ink cartridge in error. Therefore this leaves me the only available option which is a chargeback from my credit card.
Update in response to your reply to this review the email I received below doesn't state that you need contact it states your action and what you're going to do.
I will generate a Returns.
I will get a an ink cartridge dispatched out you today 17/03/26
Therefore I was unaware that a response was needed
Please accept my apologies for such a slow response. I am really sorry that there was a mix up and we sent you the incorrect product. I will generate a return label for this and email it across to you. When you get a chance, if you are able to send it back that would be great.
I will get the HP 305 Black ink cartridge dispatched out to you today, it should be with you in the next 2-3 working days.
Again, please accept my apologies, its clear we have fallen below the service level required on this occasion

Reply from Printersuppliesltd
Much cheaper for original cartridges
Much cheaper for original cartridges.
Fast delivery.

Reply from Printersuppliesltd
Would have been 5* but for..
Would have been 5* but for the use of Evri - Not so good service where I live

Reply from Printersuppliesltd

Reply from Printersuppliesltd
The cheapest price I could find online
The cheapest price I could find online, plus this company helps the environment with less packaging. Very happy with the inks and will definitely be purchasing again once I have run out.

Reply from Printersuppliesltd
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