I asked for printing some of my photos and the service was pretty quick (though I am from outside UK) and pictures were of good quality and perfectly packed. I was updated time to time to be aware of... See more
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See what reviewers are saying
I always purchased A5 leather book and this time the quality is really bad on the cover on the paper used and the assembly. It is a pity before this format was super now it is ugly. The other stupid... See more
I always prepare the calendars for my sisters, my brother, my husband and one for me. Every body loves the calendars with the families photos. It is something i have been doing for several years. I lo... See more
Good print quality, but unprinted white streaks remained. Not nice. Shouldn't have passed the quality control. Nowhere is it mentioned that printerpix only produces in England. Returning it will be to... See more
Excellent assistance
Kayla did an amazing job assisting me
Kayla helped me with my problem…
Kayla helped me with my problem efficiently
Kayla was very helpful and responsive…
Kayla was very helpful and responsive in processing my request.
Problem with vouchers
I had newly purchased vouchers which were being declared as out of date. The problem was fixed for me by Kayla
Kayla was able to get to the root of my…
Kayla was able to get to the root of my query and helped very quick
Responsive and efficient customer service.
I was following up an order that I was not able to track on the website. I contacted the customer service and Kayla was able to provide me with help and answers right away.
Excellent service
Excellent service!
Fast answers and clear explanations.
Thanks Kayla
Great help from Kayla via the online…
Great help from Kayla via the online chat facility.
Excellent service
Every time I contact customer services they are quick to respond and very friendly and helpful.
Kayla was very helpful and understanding
I received my photobook and was very disappointed with quality of the pictures and how dark they were. Also the corners of the cover were damaged. I contacted printerpix and spoke with Kayla and she was very helpful and I was very happy and satisfied with the outcome of our conversation and her patience and help
broken frame
I received a broken frame, and I had a full great assistance from Angelina that sent me a new good without any problems! Good job!
I had an issue with saving my project…
I had an issue with saving my project and retrieving it. Kayla, Customer Support, assisted me and sorted the issue out. Very professional and quickly resolved.
Customer service
shoutouts to kayla johnson she made my printerpix expierence great
Patricia from customer services was…
Patricia from customer services was very polite and she manage to resolve my problem in 2 minutes. I am very happy with her assistance and would recommend her to other customers. If all people could be so nice and helpful as she is, the world would be much peacefully ))
Great live chat assistance
I needed assistance prior to making my purchase. Kayla helped me through the live chat in a very fast and clear way.
She gave me all the information I needed.
Pretty simple to upload photos and good customer service
Pretty simple to upload photos into the order you want to make a photobook. I did make a mistake using a discount code but they refunded me for it, so very good customer service.
A prompt and efficient response from…
A prompt and efficient response from Kayla
Excellent customer service
I have received excellent communications from Kayla at Printerpix. She supported my query on multiple communications and resolved my issues quickly. I highly recommend this company, especially for its customer service.
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