Customer service over the phone is absolute shocking! Rude representative which doesn’t want you give you a supervisor and hang up on you what a terrible company. Avoid at all cost!!!!
Company replied
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Customer service over the phone is absolute shocking! Rude representative which doesn’t want you give you a supervisor and hang up on you what a terrible company. Avoid at all cost!!!!
Company replied
As a self-publisher, I found a very affordable yet high-quality printing solution for my book The Heart of Vitality. Kot samozaložnik sem našel zelo ugodno a kljub temu kvalitetno tiskanje za mojo... See more
Company replied
I have always been impressed with the quality of the print jobs that Print24 has done for me over the years - anything from simple one-sided flyers to complete books in a variety of bindings. They hav... See more
Company replied
I am very satisfied with the service print24 offers. I had got 5 books printed which I could not get done in my local area as it was a low number of books. It was only print24 who got them printed wit... See more
Company replied
In addition to classic printing products, our range also includes high-quality products such as textile products, photo products, large format, promo products, advertising equipment, office and catering supplies. Many products can be ordered from a minimum print run of as little as 1 unit, yet print24 also prints at low cost with the highest print quality standards for large print runs. We deliver to almost all European countries. Many products are also delivered by express or priority shipping. In addition, print24 offers professional support and comprehensive information about its entire product portfolio and online printing via various channels, including e-mail, chat, telephone support and social networks.
Written by the company

Friedrich-List-Straße 3, 01445, Radebeul, Germany
Replied to 95% of negative reviews
Typically replies within 1 week
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As a designer and creative, it can be really hard to know what to expect when you're ordering printed products online. Print24 customer service really takes the fear factor away for me. I've ordered lots of different products from them over the years, usually items that I have designed in order to sell in my store. They have nearly always been exactly what I needed, and at times when they were different to my own expectations (this can happen with any printed material) their customer care team were SO quick to help with re-prints, advice on different products to use, and even a refund if needed. It's felt like a cared-for collaboration working with them on my orders and I would recommend them for their printed goods and customer service/aftercare.

Reply from Better print24 online!
It's always very good quality and efficient. I have used them for years

Reply from Better print24 online!
This is my second order from Print24. Now I entrusted them with my leaflets. Since it was my own graphics, I now asked for an additional review before printing. I did well, because the settings had to be improved, which was indicated quickly and helpfully. In this way, I received the flyers in excellent quality, much faster than I had calculated in advance.
I am already planning the next flyers and there is no question that I will order the printing from Print24!

Reply from Better print24 online!
Quality print for Magaxines and brochures, I have been using print24 for a number of years and the qualirty has always been first class

Reply from Better print24 online!
Veldig god service og topp kvalitet på produktene. Har brukt dem i 15 år nå :-)

Reply from Better print24 online!
We've been partnering with Print24 for many years, they are offering a quality service.

Reply from Better print24 online!
I am working with Print24 for a couple of years now. I ordered business cards, visuals and other format and always been very satisfide with their quality, support.... And price. Highly recommended.

Reply from Better print24 online!

Reply from Better print24 online!
We orded A5 broschures and received a quality product, excellent colour, super speedy delivery and well packed, and with good advice given on the phone. Not to mention very favourable pricing. Most satisifed, thanks.

Reply from Better print24 online!
Always happy with the results and the speed and good client service.

Reply from Better print24 online!

Reply from Better print24 online!
Fair prices, good quality, fast delivery. Everything you need in one place.

Reply from Better print24 online!
I printed a T-shirt, the printing quality is nice and looks like the image I sent. Sizing is on the larger side, but I still haven't washed it.

Reply from Better print24 online!
Very happy with the Service and turnaround of the Folder Order I gave Print24 last week.

Reply from Better print24 online!
Amazing quality every time I've orderd and extremely fast shipping

Reply from Better print24 online!
I am very disapointed with how this business became.
I have an order that was supposed to be delivered on the 6th August (Order 6777463-01). The order has not been delivered until today. It is very shame as we needed it to be delivered last week. To make it worse is that we can speak any real people there: the chat is AI and there is phoen number to call and the call back did not call back. It is so frsutating that there is not even a human to talk to see what is going on. I will ask my refund and I will choose someone else next tiem for sure.

Reply from Better print24 online!

Reply from Better print24 online!
Everything went well. I received the package before the deadline.

Reply from Better print24 online!
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