They are by far one of the best brokers but i dislike that they charge money anytime i need to withdraw and it takes forever to withdraw
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See what reviewers are saying
I got my assistance from Zahraa and this platform is customer focus driven. I just hope the manner with which they put all efforts to deliver these brilliant and excellent services to the clients is t... See more
Company replied
You know you are involved with a legit company when the support is excellent, Thank to Venene Mnisi for handling my query with professionalism, I just join primex yesterday, i haven't traded yet but... See more
Company replied
I love this company they are fast, reliable and trustworthy. The online chat is super quick thanks to Benjamin Issacs the consultant that i spoke to regarding the free bonuses that the company gives a... See more
Company details
Written by the company
PrimeX Capital is a global, award-winning leader in the CFD markets, a multi-asset investment firm with over 250,000 served clients. Established as the #1 choice of world-class traders and sophisticated investors, PrimeX Capital is recognized for its superior trading conditions and a client-focused approach that drives exceptional results across diverse markets. PrimeX Capital Ltd, with registration number 203687 GBC, Republic of Mauritius, is regulated by the Financial Services Commission (FSC) of the Republic of Mauritius with an Investment Dealer License with license number GB23202141. PrimeX Capital Available Assets: - Forex - Metals - Commodities - Indices - Stocks - Cryptocurrencies - Platforms Clients can trade using industry-leading platforms, including MetaTrader 5, as well as PrimeX Capital’s App. All platforms offer intuitive interfaces and advanced tools, with demo accounts available featuring unlimited virtual funds for practice and strategy testing. - Support Highly trained professionals are available 24/7 to assist clients in multiple languages via live chat, email, and phone, ensuring seamless support for traders around the globe. - Core Values PrimeX Capital is built on integrity, innovation, client centricity, transparency, and excellence. These values guide everything we do—ensuring ethical practices, cutting-edge technology, clear communication, and a relentless focus on delivering superior results for our clients.
Contact info
UAE, Dubai, 500001, Dubai, Mauritius
- support@primexcapital.com
- primexbroker.com
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Capital Team.
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Capital Team.
Thank you mr Aws Jason for corporation
Thank you mr Aws jasim for corporation
14 September 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Capital Team.
Thank u Mohammed Sabri for helping
Thank u Mohammed Sabri for helping
13 September 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Capital Team.
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Capital Team.
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Capital Team.
A broker who doesn't respect his own…
A broker who doesn't respect his own rules, using any excuse to take back bonus gifts and pocket the profits – avoid at all costs. They manipulate their rules according to their own interest.
Dont beleive all these positive reviews, they are principly evaluating agents not the company in itself.
1 July 2024
Unprompted review
Reply from PrimeX Capital
Dear Krelyn,
Our deep apology for going through this experience, however, please note that we go through every single gift account carefully and once there is a violation of terms and conditions we, unfortunately, take action regarding the same.
Should you have any further inquires, please feel free to contact us back through our official communication channels or live chat support.
Best regards.
Account issues
Mr muhamad he did a great job and helped me alot and everytime i had trouble with my account the support team were available and fixed it thank you
30 August 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Capital Team.
Love the interface and the team
Love the interface and the team. Esp Muhammed Sabri. He's really polite and helps out genuinely..
26 August 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Capital Team.
The support line is very helpful and…
The support line is very helpful and attentive
Got the answer I needed from noor al ganna
21 August 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Capital Team.
A group of thieves that I do not…
A group of thieves that I do not recommend dealing with, especially the manager, Ahmed Al-Araji, who is a professional thief
19 August 2024
Unprompted review
Best broker ever
Best broker ever
And good call center
Muhammed Qusay Help me with problem so fast it take only 4 minute
1 January 2024
Unprompted review
Reply from PrimeX Capital
Thank you for your positive feedback!
We're delighted you had a great experience with us. Your support motivates us to keep improving and striving for excellence.
Best regards,
PrimeX Capital Team.
Worst broker ever they lie about their…
Worst broker ever they lie about their gift account they never payout they change their conditions when its time for you to withdraw....DO NOT USE THIS BROKER AT ANY COSTTTTT
9 August 2024
Unprompted review
Reply from PrimeX Capital
Dear Sibongimpilo,
We sincerely apologize for the experience you’ve had. Please be assured that we thoroughly review every gift account, and unfortunately, any violation of our terms and conditions requires us to take appropriate action.
If you have any further questions or concerns, feel free to reach out to us through our official communication channels or via live chat support.
Best regards.
Customer service quite prompt and…
Customer service quite prompt and responsive. Had a great experience with @Hassan Ahmed today . All issues promptly resolved.
6 August 2024
Unprompted review
I like this broker the spread and the…
I like this broker the spread and the service they give is great but the problem is they remove the payment method that south african can use to withdraw or deposit please bring back ozow method
4 August 2024
Unprompted review
The Broker uses false advertising to…
The Broker uses false advertising to get clients. They claim to offer a welcome gift 30$, as a form of click bait. I wouldn't trust them with my money. Brokers that use Fake WelcomeBonus ads to attract clients usually have do not have a good payout record.
4 August 2024
Unprompted review
Reply from PrimeX Capital
Dear Onthatile,
We sincerely apologize for the experience you’ve had. Please be assured that we thoroughly review every gift account, and unfortunately, any violation of our terms and conditions requires us to take appropriate action.
If you have any further questions or concerns, feel free to contact us through our official communication channels or live chat support.
Best regards.
Hussain Ahmed was helpful to make me…
Hussain Ahmed was helpful to make me understand the requirements to be able to withdraw
2 August 2024
Unprompted review
Good broker overall
Good broker overall, but the bonus/gift you get is fake. On the support they say its canceled but on their site it says its its valid from 1 july till 15 august. Its also highlited on their site with *NEW*. Sad that they do this but nothing else to complain about
1 August 2024
Unprompted review
Thank you for your present (PrimeX the…
Thank you for your present (PrimeX the most trusted broker)
31 July 2024
Unprompted review
Ahmed was really helpful
Ahmed was really helpful. My account got verified in minutes
31 July 2024
Unprompted review
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