Right from initial contact by phone process of ordering new boiler was really easy and quick. Survey carried out remotely to discuss boiler and where it is to be fitted made process really easy. Boile... See more
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Review summary
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I had AC installed in my son’s bedroom and from start to finish the service was amazing. From my video call to the 2 lovely guys that came to do the installation the electrician man and the lovely... See more
Company replied
We had our boiler installed last year by Prime Time and Simon their Service Engineer came to perform the annual service. He contacted us 30 minutes before his arrival to let us know when he would arri... See more
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Great business, highly recommended, great experience from start to finish , stress- free!!!!At first we had a video call with the lovely Ralph who gave us a very competitive quote,we booked the ins... See more
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Company details
- Gas Installation Service
- also in
- Boiler and Heating Service
- Boiler Supplier
- Gas Engineer
- Gasfitter
- Solar Energy Contractor
Written by the company
Welcome to Prime Time Boilers & Solar, your go-to guys since 2010. We are a local independent boiler & solar business that puts the customer at the forefront of everything we do. Our Gas Safe approved boiler engineers have over 50+ years combined experience, and our MCS approved solar installers have over 35+ years combined experience. On top of this, we understand our customers needs, we offer flexible installation dates (for boilers this can be the next day), we have a huge range of finance options available (including £0 deposit and 0% APR options) and we offer generous warranties (up to 12 years for boilers, and up to 30 years for solar panels) for total peace of mind. Furthermore, We are currently offering an additional £200 off for every boiler or solar system fitted, and for a limited time only we are also offering a free Honeywell Home thermostat (for boilers) or PV monitoring device (for solar systems), which can help you turn your property into a learning, energy saving, family home. Now that's what we call Prime Time deals. Don't delay, give us a call or enquire online today and see how much you can save.
Your Go-To Guys Since 2010
Written by the company
- Huge Range New Boiler Brands
- We supply and install a range of leading brands, including Worcester Bosch, Vaillant, Ideal, Baxi, Viessmann, Glow-Worm, Keston, and Vokera, with warranties of up to 12 years available on select models.
- Huge Range Of New Solar Brands
- Including SunPower, Enphase, Jinko, Trina, SolarEdge, and Canadian solar panels, with warranties of up to 30 years available on select models.
- Same Day Survey Available
- We offer flexible booking dates (same day if needs be) to suit your needs. Life is hectic enough, we like to make it completely hassle-free.
- 2 Years Workmanship Guarantee
- We provide a 2-year workmanship guarantee on all installations, ensuring even greater peace of mind.
- 0% Flexible Finance Options
- We offer a wide variety of finance options for all our products, including £0 deposit, interest-free plans, and the option to pay nothing for 12 months. Finance plans start at just £9.99 per month.
- Get A Hassle-Free Online Quote
- Complete our quick form to receive a quote and discover how much you could save today!
- Over 100,000 Free Quotes Generated
- No, there isn't a typo, we really have generated that many quotes since 2010. it only takes a minute to receive a stress-free estimate that goes straight into your inbox.
- Where Our Specialists Are Based
- Our MCS And Gas Safe Approved Specialists cover a wide range of areas including London, Essex, Cambridgeshire, Sussex, Northamptonshire, Hertfordshire, Bedfordshire, Norfolk, Suffolk, Oxfordshire, Berkshire, Buckinghamshire, Kent, Wiltshire and Hampshire.
- Who We Work With
- We have a huge range of partners, these partners include Google Nest, Hive, Tado and Honeywell, not forgetting partnerships that we have with all major boiler and PV brands.
- Clean And Tidy Promise
- With every installation, we ensure no mess is left behind. For all jobs, we use plastic protective sheets on the floors we work on and remove any parts (if applicable) and rubbish. This ensures your home looks just as it did before the installation.
- Other Services We Offer
- We don't just specialise in installing gas boilers, PV systems, oil boilers, and heat pumps; we also provide one-off servicing or monthly maintenance plans for any of these products.
2 Year Workmanship Guarantee
On All Products Installed
Whether you want to cut your energy costs with a new A-rated boiler or heat pump, or take charge by generating and storing your own energy with solar panels, we’ve got you covered. Every installation is backed by our reliable 2 year workmanship guarantee, no exceptions.
Contact info
Choles Yard, High Road, CM16 6EG, Essex, United Kingdom
- 01992 677 676
- info@primetimeboilers.co.uk
- primetimeboilers.co.uk
Over 10,000+ Happy Customers
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Already recommended to neighbours!
Nathan was an excellent relationship manager at all stages of my enquiry/transaction - no question was a stupid question. Between him and his colleagues we got the solar panels we so desperately wanted efficiently, quickly and at a competitive price; and when I wasn't happy about original positioning of the panels, they rectified it without a fuss. We are now reaping the benefits of solar energy. I have already recommended Prime Time Solar to neighbours.
7 June 2026
Reply from Prime Time Boilers & Solar
Thanks Hannah for your 5 star review, The team are really happy to hear that you are over the moon with your new system (which will bring big changes to your energy costs).
If you do get an opportunity, please feel free to leave us a review on our Checkatrade page (you can find our page when searching ‘Prime Time Solar’).
So happy with my new boiler
So happy with my new boiler, amazing team always helped, was quick and easy, I do appreciate all your help and support, I was struggling to get the help with a new boiler but, I called up prime time boilers and they was more than happy to help me get sorted! I do recommend prime time boilers! Amazing company! If I had any problems understanding they was there to help me, understand, more I love my new boiler. Thanks again for all you're help
14 June 2026
Reply from Prime Time Boilers & Solar
Hi, that’s fab news and we are very pleased that you gave our service a 5 out of 5 rating. For us, in advertising nothing is more powerful than word of mouth and this is word of mouth online. Thank you for helping to support our business as without people like you we would just not exist. If you have any queries about your boiler install then feel free to give us a buzz.
Also, lets stay connected, give us a like on Facebook to keep up to date with the latest boiler news, furthermore, feel free to also write an additional review on our Checkatrade or Google page.
Mark arrived on time ,knew what he was…
Mark arrived on time ,knew what he was doing and gave me some useful information.
11 June 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Hey Allan, feedback like this means a lot to us and we are so happy to hear that your installation went smoothly with minimum fuss. If you have any further questions then please do not hesitate to call or email us.
On one final note, please feel free to also write a review on our Google or Checkatrade page, on top of this you can also give us a like on Facebook to stay informed about the latest boiler news.
Very quick and good and explaining the…
Very quick and good and explaining the process to us. Will 100% use again!
11 June 2026
Unprompted review
Reply from Prime Time Boilers & Solar
That’s brilliant to hear Diogo, the feedback provided will be passed on to the relevant members that were involved with your installation. If you have any further questions then please feel free to call or email us.
In addition, if you get a spare moment, please also feel free to share your experience on either our Google or Checkatrade page.
An excellent service
An excellent service. Prime Time Boilers have helpful office staff and Mark (the engineer) messaged to let me know he was on his way. He did a good job servicing my boiler and was polite and respectful. I would definitely recommend this company.
8 June 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Denise, we really appreciate that you have taken time out of your day to write this positive message, on behalf of Prime Time Boilers we would like to thank you 😊. In the meantime, if you have any questions about your new boiler then you know what to do (give us a call or send us an email).
Furthermore, if it’s not too much trouble, please feel free to continue spreading the word about our company on either our Google or Checkatrade page.
pathetic service
i have a comprehensive home insurance with these guys.An electric socket broke down in jan 2026 and in june 2026 i am still chasing them to fix it. Absolutely pathetic service and the guys are lies through their back teeth
10 June 2026
Unprompted review
Mark showed his company ID the moment I…
Mark showed his company ID the moment I answered the door....an important safety issue in my opinion.
The service on my boiler was carried out efficiently, unobtrusively and in a professional manner.
10 June 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Thank you Lynne for your comments, we will be passing this information over to the team members involved in your installation. In the meantime, if you have any queries then all that you need to do is give us call (there’s no chat bots in our business, just real people to talk to😊).
Please don’t forget that you can also leave us an extra review on either our Google or Checkatrade page.
Mark was great
Mark was great polite, punctual and personable. I had every confidence in him,
9 June 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Hey Paul, thank you for your lovely comments and spreading the word about Prime Time Boilers. If you have any questions about your new boiler, then please do not hesitate to call or send us an email.
In addition, if you do get a chance, please feel free to also write a review on our Google or Checkatrade page 😊.
Prime Boilers have there name and trust…
Prime Boilers have there name and trust since I had my boiler installed and at reasonable price every month It include break down and one service a year and there engineer does all the inspection
3 April 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Hello, Prime Time Boilers would like to thank you for your fabulous review, this really does help our business as this shows potential customers that they can buy with confidence from us. If you require any further assistance then please feel free to send us an email or give us a call.
Finally, if you do get a chance, feel free to write another review on our Google or Checkatrade page.
air-con installation.
Arrived on time and carried out the installation with no fuss and very cleanly. Nice people to work with.
31 May 2026
Reply from Prime Time Boilers & Solar
Hi Colin, on behalf of Prime Time Boilers we would like to thank you for your fantastic review, comments like yours enables other potential customers to make informed decisions as to whether they wish to use us. Remember, if you require any further assistance later on down the line then all that you need to do is drop us an email or give us a call 😊.
P.S if you haven’t done so already, please feel free to write a review on our Google or Checkatrade page.
Mark arrived on time
Mark arrived on time having messaged beforehand that he was on the way. Very competent, friendly and thorough. Helped with replacing the CO detector batteries and explaining about my boiler. Thank you.
8 June 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Wow, thanks ATS for your kind words, as mentioned after your install, if you have any further questions then all that you need to do is give us a call or send us an email.
In addition, if it’s not too much trouble, please could you also leave an additional review on either our Google or Checkatrade page.
Whole process was fantastic from the…
Whole process was fantastic from the initial contact through to completion. It’s great to have just one contact that you can call, email or text - and get a prompt response. No hard sell or pressure to purchase a system. Installation on the day was very efficient and the team were great. Cost was below other quotes received too! Wish I had done it sooner. Highly recommend this company.
7 June 2026
Reply from Prime Time Boilers & Solar
Well Karen, what an excellent review, comments like this is what encourages potential customers to choose us as opposed to other businesses (helping us to thrive and for good reason). If you have any further questions about your new boiler then please feel free to send us an email or give us a call, there’s no robots in our business, just boiler specialists 😊.
Also, please feel free to keep up the review work by sharing your experience on either our Checkatrade or Google page.
Decent price, straightforward dealing
Decent price. Everything was clearly communicated and more importantly things were exactly as they were communicated.
7 June 2026
Reply from Prime Time Boilers & Solar
Hi Mike, that’s fab news and we are very pleased that you gave our service a 5 out of 5 rating. For us, in advertising nothing is more powerful than word of mouth and this is word of mouth online. Thank you for helping to support our business as without people like you we would just not exist. If you have any queries about your boiler install then feel free to give us a buzz.
Also, lets stay connected, give us a like on Facebook to keep up to date with the latest boiler news, furthermore, feel free to also write an additional review on our Checkatrade or Google page.
Reply from Prime Time Boilers & Solar
Hey Tim, feedback like this means a lot to us and we are so happy to hear that your installation went smoothly with minimum fuss. If you have any further questions then please do not hesitate to call or email us.
On one final note, please feel free to also write a review on our Google or Checkatrade page, on top of this you can also give us a like on Facebook to stay informed about the latest boiler news.
Very Happy with Prime Time
I'm into my third year with my boiler from Prime Time that included the annual service and repair cover.
I get the reminder to book the service, confirm and everything follows as it should.
Staff in the office and Technicians are always really friendly and helpful.
2 June 2026
Unprompted review
Reply from Prime Time Boilers & Solar
That’s brilliant to hear Dave, the feedback provided will be passed on to the relevant members that were involved with your installation. If you have any further questions then please feel free to call or email us.
In addition, if you get a spare moment, please also feel free to share your experience on either our Google or Checkatrade page.
After I made a call to prime time…
After I made a call to prime time boiler My new boiler fitted in a week. Very good. Service. Need work. So friendly service. Excellent.
13 May 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Jey, we really appreciate that you have taken time out of your day to write this positive message, on behalf of Prime Time Boilers we would like to thank you 😊. In the meantime, if you have any questions about your new boiler then you know what to do (give us a call or send us an email).
Furthermore, if it’s not too much trouble, please feel free to continue spreading the word about our company on either our Google or Checkatrade page.
Excellent Thank you
13 May 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Thank you Kim for your comments, we will be passing this information over to the team members involved in your installation. In the meantime, if you have any queries then all that you need to do is give us call (there’s no chat bots in our business, just real people to talk to😊).
Please don’t forget that you can also leave us an extra review on either our Google or Checkatrade page.
Second review from me for Prime Time…
Second review from me for Prime Time Boilers. 4 of the 5 units installed in August last year have now failed. I fully expect the fifth (the least used for heat or cooling) to do so as well this summer. 2 have been repaired by the original engineer, who I cannot fault. He turns up on time, is very polite and helpful and fixes what is wrong.
The company on the other hand is atrocious. They don't return calls, they don't respond to emails and now, get this, they have an AI answering service so you can't even speak to a person, they no longer have to even answer their calls to then ignore you. They can do it by AI!
2 units recently packed up , leaking, noisy, pump failures, stinking because of the stagnant water collecting, which is dangerous in itself. No response to calls, message and emails to Prime Time.
I have no idea how they've got so many '5 star' reviews.
They keep pestering me to take out a service plan with them for a faulty installation they can't even be bothered to acknowledge, never mind fix. I've had to contact the original engineer personally to get anything done, and that is not right. Needless to say they will not be getting my Service contract.
4 June 2026
Unprompted review
Excellent
Excellent. Mark communicated well; arrived promptly; and carried out checks and service professionally.
4 June 2026
Unprompted review
Reply from Prime Time Boilers & Solar
Hey Michael, thank you for your lovely comments and spreading the word about Prime Time Boilers. If you have any questions about your new boiler, then please do not hesitate to call or send us an email.
In addition, if you do get a chance, please feel free to also write a review on our Google or Checkatrade page 😊.
Reply from Prime Time Boilers & Solar
Hello John, Prime Time Boilers would like to thank you for your fabulous review, this really does help our business as this shows potential customers that they can buy with confidence from us. If you require any further assistance then please feel free to send us an email or give us a call.
Finally, if you do get a chance, feel free to write another review on our Google or Checkatrade page.
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