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Smog-store.com Reviews 520

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TrustScore 5 out of 5

4.9

Tobacco Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive quickly and often ahead of schedule. Many people appreciate the smooth ordering process, from payment to shipment, and the excellent communication provided throughout. The quality of the products is frequently highlighted, with consumers expressing satisfaction with their purchases. Reviewers also commend the customer service for its politeness, helpfulness, and responsiveness. The overall sentiment indicates a highly reliable and user-friendly experience, with many customers planning to order again due to the consistent quality of service and products.

What people talk about most

Delivery service

Customers had positive experiences with delivery services. Many reviewers praised the fast shipping, with... See more

Order

Reviewers express high satisfaction with the ordering process. Many customers highlight the smooth,... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence and reliability. Many... See more

Product

Users describe positive interactions with the product. Many customers appreciate the ease of choosing... See more

Customer service

People report positive experiences with customer service. Customers appreciate the responsiveness and active... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went smooth. From ordering to payment and shipping to Denmark 👍🏻good products - nice packaging and customer service kept me updated from start to finish. Only wish is to be able to pay o... See more

Rated 5 out of 5 stars

I'm so glad I found this store. The people were very polite, they answered all my questions before I placed my order, there's a large selection of products on the website, and the delivery was super f... See more

Rated 5 out of 5 stars

I ordered for the first time but I won’t be last for sure! Everything went so smooth from payment to shipment with tracking number. Packaging couldn’t be any better too. Very responsive and active cus... See more

Rated 5 out of 5 stars

Everything legit and fast! I used their website to buy Iqos Terea in France that were not available, and they sent it and delivery was fast, like 5 working days. Great communication too for the tea... See more

Company details

  1. Tobacco Shop

Written by the company

TEREA, DELIA and LEVIA for IQOS, NEO, VEO, RIVO and VIRTO for glo, FIIT for LIL delivery throughout Europe. Buy TEREA online. Best service and fastest delivery.

Contact info

4.9

Excellent

TrustScore 5 out of 5

520 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Superb experience

Superb experience
Not only did it arrive super fast (3 days, Czech
Republic), but also the communication was very prompt, informative and friendly.
I'm happy that I can smoke again my favorite type of Heets, as they are no longer available in my country.
Will definitely order again!

26 July 2024
Unprompted review
Rated 5 out of 5 stars

5 star review

5 star review
Great experience - very good customer service, quick to reply & order arrived within a business week. Happy customer!

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Good experience

Order arrived in less than 5 working days (Spain), and articles were as ordered and in perfect condition. Apart good support and fast response by email.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, good communication. I'm finally getting my blue Terea in my country! I will order again! Thank you very much!

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Great!

Very quick delivery, very friendly communication! Finally I could get other flavours than in Austria. Join your Shop next time!

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, superfast delivery to Austria. It took only 6 days from order to delivery. Very friendly staff, almost like a family :-)

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Good experience!

I admit at first I was a bit skeptical about it butttt all good! Good and fast communication. Everything arrived fast and as I ordered.

3 June 2024
Unprompted review

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