Primark Reviews 

TODAY PRIMARK IN ROMFORD THE SERVICE WAS DISGUSTING BY THIS SHORT MEMBER OF STAFF WITH GLASSES SHE KEPT THE WHOLE LONG LONG LONG QUEUE WAITING AND WOULD NOT ALLOW HER COLLEAGUES TO USE THE TILLS AND HER EXPLANATION WAS WE ARE WAITING FOR A CUSTOMERS SO THIS SHORT MEMBER OF STAFF WITH GLASSES THOUGHT IT WAS OK TO KEEP ALL THE OTHER CUSTOMERS WAITING. THE QUEUE WAS GETTING LONGER LONGER LONGER ALL THE WAY AT THE BACK. THIS SHORT MEMBER OF STAFF WITH GLASSES DO NOT EVEN DESERVE ONE STAR HER CUSTOMERS SERVICE WAS DISGUSTING AND RUBBISH RUBBISH. SHE OBVIOUSLY NEEDS MORE MORE MORE TRAINING WHAT GOOD CUSTOMERS SERVICE IS. SHE ALSO CAME ACROSS RUDE ABRUPT AND EXTREMELY ARROGANT. 👎👎👎

Worst shop I ever entered. And when I think that it used to be my favorite and now I hate it, because of the ridiculously long lines. I waited for more than half an hour in line!!! Only 2 kassas were open. How is this possible, it's not normal! All the workers are there doing nothing but chatting with each other and hanging stuff in slow-motion. They have zero motivation to do the job. The manager is just walking by, looking bored and doing the bare minimum. The store is a total chaos and no one gives a d*mn. I asked the cashier what is happening because it's not normal to make people wait for so long in line and have only 2- max 3 kassas open out of 20. She said "yeah.. we don't have enough workers in the store". So it's all obvious, the salaries there must be cr*p. Take a portable stool if you go there because you gonna wait a lot and nobody cares.

Terrible Customer Service..... contacted them a number of times regarding a coat I wished to purchase..... website states to check items in stock go to the local website to check..... tried this but but would not allow me to do it.... Contacted them to be fobbed off with Primark jargon and they failed to answer any of my questions.... after 4 attempts to resolve my issue I gave up... Never got the coat..... Customer service and local websites useless

Billing counter scammers. If you pay through cash double check the amount before paying it. I got scammed by paying extra €10 . I gave change of 20,10,10 for bill of €36 but Lady in cash counter hide my €10 and scammed me. She unethically spoken with some other person while my billing is going on and hide €10 in the mean time and asked me to pay extra €10. I got confused and paid her the extra €10.
Date 10/10/2022
Time :18:34
Bill counter :13
Bill bar code number : 721013126889101022

If I can choose for 0 star, I would. After 10 working days, 14 days including weekends, I haven't received yet the money in my bank acct. after returning 2 items. I went to the store and talk to manager telling me not their responsibility to trace where the money is.

I had bought a mug which turned out to be broken. The old witch manager said that if it had been broken, I would have returned it the next day, which is nonsense, I have been a personal shopper for many years and I was within the time frame. Haven't come across someone so daft in years. She can put the broken mug where the sun don't shine.

Can you please adjust your server? Because its impossible to book a day or time.

I was pretty stoked when I saw how big the Primark in Westfield, London was. I straight away bolted into the store wanting me some clothes. I was great!!! I raided the shop buying everything that looked good. I then saw some shoes I wanted to try on, they had gum with a piece of brown hair on it- it was chewed-. I was disappointed and sad. I decided to overlook this and got a new pair. Then I bought more stuff.

I came home eager to wear it. I decided to do a little catwalk; it was just... sad. I bought a red polar neck which was tearing and all of the fluff was slowly going: peep, peep, poof. It was EVERYWHERE! I purchased a long sleeve grey top. It was good... for two weeks. It was like... no. I got last minute black work shoes and they ripped and the cheap paint was wishy washy.

Hope to see better in the future.

Cheap prices and amazing varieties. They have the newest and latest things!!