Primalfurnishings Reviews 280

I'm more than satisfied, good quality, very firm and comfortable, though there are a bit heavy.The delivery team came on time as communicated and they did put the sofas on the right place as instructed.

Beautiful big corner sofa i love it so much!! Fantastic customer service from Sam, an amazing guy, helped me so much, especially with my circumstances was so understanding. Fast delivery, delivery guys were great and put it all together for me. Would highly recommend this company for sofas, amazing quality for an amazing price! Ill be back soon for something else.
Thanks Sam and all staff at Primal Furnishings 🩷

Love the sofa
delivery was fast
delivery drivers were great

all in all a fab experience

Love my sofa best purchase in a long time … only thing is once you sit down you don’t want to get back up … ha

An amazing local furniture company. Customer service is great and they can deliver within a good time frame. I ordered my sofa on Sunday 22nd March and it was delivered on Wed 25th March. We were updated with a delivery time slot and even for a call when they were on their way. This is my second order … they don’t disappoint

Delivered well within the 7-10 days. Amazing quality sofa, am very pleased with it.
Thank you Primal furnishings.

Excellent service and mattress from Primal Furnishings, will definitely be using again.

Second order with primal furnishings. The communication and customer service is fantastic. Incredible pricing and quality. The team are super friendly and helpful, they even altered my sofa slightly to ensure it would get through my doorway! Great order process and fast delivery. Highly recommend!

So pleased with sofa, very luxurious feel and so comfortable. Can’t believe the price so so cheap for what you received. Best super same day delivery, lovely delivery guys so helpful and friendly. 100% buy from again. 5 star *****

Fabulous service, quality products and speedy delivery.

Good company and I was happy with the sofa quality. I hadn’t fully considered the storage opening space and my living room was too small. The return was handled smoothly and without any hassle.

Thank you ever so much 💓 I'm so happy with my purchase although , it's a bit on the hard side it will do , sofa has come with a damp smell from it, God bless your company

Great sofas fast delivery

From the off this company were fantastic! Brilliant customer service. Quick communication. Delivery guys also great.

The sofa itself, we are in love with it. And it came a few days early!!

Five stars all round. Would definitely recommend to a friend.

Honestly listen to the bad reviews as the good reviews are not a reflection of this company or their products. I can imagine they're fake reviews. Within a few months the sofa cushions started flattening, making the sofa hard and uncomfortable to sit on and the back came away exposing nails in one section. After email after email and message after message I finally got a reply that a technician will be sent and parts will be replaced. Of course no one showed and I am once again being ignored. They have a few days left before I take them to a small claims court as I am not being mugged off and ripped off with the lowest quality furniture that is not fit for purpose.

You said I have declined, the day I wrote this post, and after I wrote this post, at 12.17pm I received a text that you want your team round at 3pm-5pm to inspect the sofa. This wasn't possible and I said to come in the following few days up till I move. You have since ignored this request! So please do not act as if you have done anything to actually resolve this issue. The issue isn't 'Wear and Tear', I weight less than 60kg and the sofa cushions are flattening. It is not used all day as I work, are your sofas therefore made for children? As for the back coming off, the sofa hasn't moved since it was put in place on the day of delivery, care to explain how wear and tear has cause the nails to become exposed?

Great service even got extra driver in so as i could have my sofa earlier. Chuffed to bits

price was brilliant delivered before due date two delivery men were fantastic will definitely recommend to anybody

ABSOLUTELY FAULTLESS
I am OBSESSED with my new sofa, went for the Carnaby as perfectly advised. It literally is my best purchase to date this year, I am so happy to choose this company for my sofa. The delivery drivers were brilliant too, handled with care and so kind!! One million percent I recommend buying from here, brilliant service!! Thank you so much © Extremely happy customer over her, more than 5 star service and sofa!!!
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Great furniture and great communication, we even ordered a new sofa for my daughters new home

The lads were great furnitureis good quality for the price