I appreciate all of the available options for shipping within the US. Straight forward when it comes to site navigation, information, and a speedy checkout. I already have a tracker for my shipped pa... See more
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Review summary
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Upon placing my order, the website states orders usually shipped within 24 hour if the items are in stock, which it showed my order was. The UPS shipping label was created 5 days after the order was p... See more
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Love doing business with you guys and the prices are great. Sometimes it takes a really long time (in my case 5 days for this order), for you to process and ship the order. Then it takes another 5 day... See more
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Pricing is fantastic on special deals, so far quality of products is very good and large selection of brands and flavors allows you to try different brands and flavors. You take a risk with bulk buyin... See more
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Company details
Written by the company
Order nicotine pouches online at Prilla.com
Contact info
901 S 1st St, 89101, Las Vegas, United States
- support@prilla.com
- prilla.com
4.2
Great
2K reviews
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Reply from Prilla, Inc.
Hello Roy,
We appreciate your positive feedback regarding our fast shipping and good prices. Thank you for taking the time to share.
All the best,
Prilla Team
Reply from Prilla, Inc.
Hello Daniel,
We appreciate your positive feedback and are so glad you had a great experience with our service! Thanks!
All the best,
Prilla Team
Reply from Prilla, Inc.
Hello Ricky,
We regret that it took a long time to receive your order. We appreciate your feedback and will review our delivery process.
All the best,
Prilla Team
Reply from Prilla, Inc.
Hello Mark,
Thank you for the kind words! We’re glad you had a great experience and truly appreciate your support!
All the best,
Prilla Team
cans were already opened!!
cans were opened already and the zyn packets were different. Prilla wouldnt return them and so i ended up throwing it all away. Big Scam! I contacted prilla to try and find out what happened, and sent them pics of the cans and they completely blew me off. Acted as if I was lying about the whole situation.
1 February 2026
Reply from Prilla, Inc.
Hello Darby,
We’re very sorry to hear about your experience and understand your concern. That’s not the experience we want for our customers. Please reach out to our support team at contact@prilla.com so we can review this further and assist you.
All the best,
Prilla Team
Reply from Prilla, Inc.
Hello Louis,
We're happy to hear that you had a positive experience with our pricing and delivery. Thank you for your feedback; we appreciate it!
All the best,
Prilla Team
Reply from Prilla, Inc.
Hello Joe,
We're happy to hear that ordering was easy, and our shipping was fast! Thank you for your positive feedback; we appreciate it.
All the best,
Prilla Team
I loved receiving my products at the…
I loved receiving my products at the great speed of shipment they were able to perform. Quality Zyn and many more brands at great prices.....
10 June 2025
Reply from Prilla, Inc.
Hello Kelly,
We're happy to hear that you loved the fast shipping and the variety of brands available at great prices. Thank you for your positive feedback; we appreciate it!
All the best,
Prilla Team
Easy ordering
Easy ordering, pain in the butt to have to sign for a package (Virginia requirement I guess) but overall good experience.
13 March 2026
Reply from Prilla, Inc.
Hello,
We're glad you found ordering easy! We appreciate your feedback regarding the signature requirement and are happy you had a good experience overall. Thank you!
All the best,
Prilla Team
Didn't have the flavor of Velo I wanted…
Didn't have the flavor of Velo I wanted (out of stock), but still a great website. Wish they did free shipping over a certain amount.
19 March 2026
Reply from Prilla, Inc.
Hello,
We're happy to hear that you find our website great! We acknowledge that the Velo flavor you wanted was out of stock, and we appreciate your feedback regarding free shipping options.
All the best,
Prilla Team
Reply from Prilla, Inc.
Hello,
We're glad you find what you need and appreciate our promptness. Thank you for your positive feedback; it means a lot to us.
All the best,
Prilla Team
Reply from Prilla, Inc.
Hello Joseph,
We're happy to hear that you had a good experience with our prices and delivery speed. Thank you for your feedback!
All the best,
Prilla Team
Reply from Prilla, Inc.
Hello Martin,
We're happy to hear that you received your order quickly and at a good price. Thank you for your positive feedback; we appreciate it.
All the best,
Prilla Team
Reply from Prilla, Inc.
Hello Devin,
We're happy to hear that you had a great experience with our fast service and customer support. Thank you for your positive feedback!
All the best,
Prilla Team
Reply from Prilla, Inc.
Hello Michael,
We appreciate you trying our product and sharing your initial impressions. We are happy to hear that they seem good to you thus far.
All the best,
Prilla Team
Reply from Prilla, Inc.
Hello,
We're happy to hear that you had a great experience with our fast shipping, prices, and products. Thank you for your positive feedback!
All the best,
Prilla Team
Stopped shipping to New Hampshire for…
Stopped shipping to New Hampshire for no reason. Have a vague email from them about staying in compliance when i asked. Makes no sense. They seem to have been lobbied, perhaps by the convenience store lobby who charges 500%+ over for nic pouches here making them more expensive than cigarettes. No email, no warning,and fake reasons for not shipping to the live free or die state. This company is why people are buying forced reset triggers. Dictatorships must end
3 March 2026
Unprompted review
Reply from Prilla, Inc.
Hello,
We’re sorry for the frustration this situation has caused. We understand how disappointing it is when shipping options change and appreciate you sharing your feedback with us.
All the best,
Prilla Team
So far
So far, my experience is only via the website. That is great, easy to use ams packed with
product options. My order is en route to my house via ups
hoping for a clean, undamaged arrival 🤞👍
12 March 2026
Reply from Prilla, Inc.
Hello there!
We're happy to hear that you found our website easy to use with many product options. We appreciate your positive feedback and hope your order arrives safely and undamaged!
All the best,
Prilla Team
I had sent my order back because I was…
I had sent my order back because I was missing half my order and this was in February it is now March and I never got my refund back. It shows it was sent back to the warehouse on March 4 it is already March 14 the refund never showed up.
14 March 2026
Unprompted review
Reply from Prilla, Inc.
Hello Desirea,
We’re sorry to hear about the delay with your refund. Please reach out to our support team at contact@prilla.com with your order details so we can check the status and assist you as soon as possible.
All the best,
Prilla Team
Better than Fre 15 MG pouches??
I'm currently using Fre 15 MG pouches and I am looking forward to trying a different brand with better consistency with filling the pouches. Hopefully this new pouch will be better.
13 March 2026
Reply from Prilla, Inc.
Hello Larry,
We appreciate you sharing your experience. We're happy you're trying our pouches and hope our product meets your expectations regarding filling consistency. We value your feedback!
All the best,
Prilla Team
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