Prickle Reviews 

2,573
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 779 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and health of the plants received, often noting they look even better than pictured and thrive after delivery. The plants are frequently described as arriving in perfect condition due to professional, careful, and often recyclable packaging. Many reviewers highlight the quick and efficient delivery service, along with fair and reasonable pricing for the wide selection of products available. However, some customers reported issues with plants arriving damaged, such as broken pots or leaves, or soil spilled due to packaging that was sometimes lacking. A few people also experienced problems with lost orders and a lack of communication or response when trying to resolve these specific issues.

What people talk about most

Product

Customers generally report positive experiences with the product, praising the quality, health, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent condition and... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the quick delivery times and... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices to be fair, good, and even a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prickle Plants is a wonderful mail order houseplant seller. The excellent website shows clear pictures of all the plants and let's you choose plants for all possible rooms and conditions. My most rece... See more

Rated 5 out of 5 stars

My large plant is brilliant, arrived in great condition and easy to see the quality and care it had been given. It’s already growing more leaves. Very good customer service too. Would recommend

Rated 5 out of 5 stars

I am really pleased with the quality of my plants. They arrived in perfect condition and extremely well packaged which doesn’t always happen with some other companies. Definitely five star service!

Rated 5 out of 5 stars

Ordered 3 plants and all arrived super quick and in perfect condition. You could see the care that had been taken to carefully package the plants. I have ordered plants from other companies and they h... See more


Company details

  1. Garden Center

Written by the company

From our greenhouse to your home, explore the world of indoor plants at Prickle! 🌱Discover our tried and tested selection of pots, tools and accessories; everything you need to grow that corner jungle you have always dreamed of 🪴 We will help you create your very own relaxing, peaceful, green oasis – no matter how crazy the world around you may be 🌵


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

All reviews

(2,573)

772 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service !

I found this an excellent service and amazing packaging for my big Livistona palm and L'il Prickle parlour palm - very safely packed and delivered upright. The website was very clear and had the largest selection of palms I've seen after much comparison with other websites. Will definitely use again!

14 April 2026
Rated 5 out of 5 stars

Very happy!

I was purchasing from Prickle for the first time but have to say I wax super impressed! Excellent quality, well packaged to protect and looks lovely in its pot! Delivery was on time and I was kept up to date. The courier was lovely too!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely healthy sansevaria

Lovely healthy sansevaria. Well packaged arrived on time.
Also ordered a pink recycled pot, size recommended by the company for said plant. All good. Very happy. Would order again. Thank you.

2 April 2026
Rated 5 out of 5 stars

Beautiful, healthy large plants at a reasonable price.

Ordered two large Musa for my daughter's new house.Delivery was fast and plants exceptionally well packaged and a fair price. My daughter was delighted with her gift. The plants are large,strong and healthy and are thriving in their new home. I would highly recommend Prickle and will most definitely use them again.

10 April 2026

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