Prestige Wheels Ltd Reviews 591

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, highlighting the excellent customer service received. Many people are delighted with the high quality of the repairs and products, often noting that their wheels look "better than new" or "brand new" after the service. The efficiency and promptness of the service are also frequently mentioned as positive aspects. However, some people were dissatisfied with specific experiences, such as issues with a manager's attitude, incorrect color matching for a wheel refurbishment, or a flat tire upon collection. A few other people also felt that there were communication problems regarding appointments, leading to wasted time.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the professionalism, friendliness, and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Quality

Consumers find quality to be positive, consistently praising the high standard of repairs and finishes. Many... See more

Product

Customers express great satisfaction with the product, consistently reporting that their wheels look better... See more

Customer service

People report positive experiences with customer service. Many customers praise the friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very first phone call to picking the car up at the end, the process couldn’t have been smoother We dealt with Phill, professional, knowledgeable,very helpful and he smelt 👌 4 wheels powd... See more

Company replied

Rated 5 out of 5 stars

John came and did an alloy repair for my wife this morning. He was professional, friendly and very helpful. He was knowledgeable about what he was doing and was very particular about cleanliness and l... See more

Company replied

Rated 5 out of 5 stars

My first experience using Prestige Wheels has been a very positive one! Communication was excellent throughout, as was timing and quality of workmanship. Adam arrived as planned, to carry out a mobi... See more

Company replied

Rated 5 out of 5 stars

Outstanding service and experience, so glad I found Prestige. Due to a damaged wheel caused by Halfords, I am so grateful that John was scheduled to my repair. He is such a knowledgeable experienced m... See more

Company replied


Company details

  1. Auto Repair Shop

Written by the company

Alloy Wheel Refurbishment and Repair specialists covering the mainland UK. We have both a full factory refurbishment plant and team of fully employed mobile engineers. Contact Details: Tel: 0800 840 40 40 Email: info@prestigewheels.co.uk Web: www.prestigewheels.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alloy wheel repaired

I had my wheel repaired using the mobile service. John came out to my house. He removed the wheel from my car took it to his van to work his magic, less than 1hr later the wheel was back on my car looking spotless. Very good job John. 👏

18 April 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Blue Ford Mustang

From the very first phone call to picking the car up at the end, the process couldn’t have been smoother
We dealt with Phill, professional, knowledgeable,very helpful and he smelt 👌 4 wheels powder coated in Smokey chrome & all the callipers painted in bright yellow on the Mrs Ford Mustang, she’s over the moon which is all any man can wish for 😂
Big thanks to Phil & the team for an all round great service 👏👏👏👏

21 April 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

John was fantastic

Absolutely fantastic job done by John. Wheel looks like it has never been repaired. Would highly recommend 👍

1 April 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Top job!

John was very thorough when repairing my badly scuffed alloy this morning

31 March 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

John was really friendly and just got…

John was really friendly and just got on with the job. Really nice person and the end result is perfect

25 March 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great job today by John

Great job today by John, very professional and completed the works with a perfect result through hailstone and snow. Keep up the good work.

25 March 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Excellent repair job by excellent technician

John, the technician, contacted me prior to the visit, and I immediately gained the impression he was friendly and communicative. He arrived on time and explained what he would be doing. He kept me informed throughout and the end result was an excellent repair to my scuffed alloy wheel. John is a credit to his employers, meticulous in his work, friendly, efficient and professional.

20 March 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Brilliant service

Brilliant service. John arrived on time, completed job to great standard, very knowledgeable and friendly.

19 March 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

This is the 3rd time I’ve used Prestige…

This is the 3rd time I’ve used Prestige and as previously, their level of customer service is first class. John Prince arrived on time and did an excellent repair on my alloy wheel.
Efficient, polite and friendly, an asset to his employer.

13 March 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Excellent service by John

Excellent service by John this morning who came to do a repair on the one of the alloy tyres. Very polite and knowledgeable about the work needed. Thank you.

11 March 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Excellent service from John for repair…

Excellent service from John for repair of Volvo black alloy. Great guy, did an outstanding job 👍🏻

9 March 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Full refurbish!

Had all four wheels done on my Volvo. They look better than new and really make the car. Great quality at a fair price. Thanks!

27 February 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Top class wheel repair

John came and did an alloy repair for my wife this morning. He was professional, friendly and very helpful. He was knowledgeable about what he was doing and was very particular about cleanliness and looking after my wife’s car. Highly recommended to anyone. Hard in North wales to find a good wheel repairer who has the attention to detail that John has.

25 February 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Booked at home repair to alloy wheel

Booked at home repair to alloy wheel. Speedy response and John did a great job repairing the damaged wheel.

23 February 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Alloy Wheel Repair

Excellent standard of work carried out by John, nothing too much trouble, would definitely recommend.

20 February 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Excellent work the wheels were badly…

Excellent work the wheels were badly corroded and one had been kerbed they came back looking brand new,the fitter was very knowledgeable,a credit to the company,I would recommend them to anyone,
William Armitage

11 February 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

John top bloke

Had smart repair done today, really happy with it, John explained everything as he went and did a great job, as well as being really friendly and respectful, it made a nice change to meet someone who was happy to help and actually wanted to do a good job

11 February 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

First class service from John

Outstanding service and experience, so glad I found Prestige. Due to a damaged wheel caused by Halfords, I am so grateful that John was scheduled to my repair. He is such a knowledgeable experienced member of the team, a real asset to the company. So much so, that I wanted to have my other wheels refurbished at the same time, he put me at ease straight away, and your other reviews speak for themselves. Tom was really helpful when discussing my requirements at head office, to agree tge refurbishment and collection details.

2 February 2026
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Such a great company myself and friends…

Such a great company myself and friends have used Prestige Wheels over the years never a pr with their work and today job is just like new again

17 January 2026
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Superb service from Selina

Superb service from Selina and the team.

Many thanks for the really quick turn around. The wheels are spot on.

Highly recommended.

14 January 2026
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look