Prestige Moving Reviews 

115
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

This company engaged me to do some consulting work. The owner thought I did great work. He has now not paid, I have had debt collectors onto him and he still refuses to pay. Another person is now taki... See more

Rated 5 out of 5 stars

Used Prestige to move yesterday. Absolutely fantastic. I've had bad removal company experience in the past, but could not fault these guys. Allowed me to move removal date at short notice due to local... See more

Company replied

Rated 5 out of 5 stars

Thank you Prestige Moving! From the first phone call to your office, to the completion of our move, you guys made everything easy and stress free! Friendly, professional and efficient - we couldn't... See more

Company replied

Rated 5 out of 5 stars

From my first inquiry I felt I was in good hands. Vince was professional and knowledgeable he made the process very easy. The guys who collected our furniture were pleasant and moved quickly. We nee... See more

Company replied

Company details

  1. Shipping Company
  2. Car Accessories Store

Information provided by various external sources

We at Prestige Moving are the Furniture Removal, Packing & Storage specialists. We pride ourselves on being one of the most trusted and respected furniture removal and storage companies in Australia. We have modern vehicles and equipment along with highly experienced removalists and great customer service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.3

All reviews

(115)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

This company engaged me to do some Consulting work

This company engaged me to do some consulting work. The owner thought I did great work. He has now not paid, I have had debt collectors onto him and he still refuses to pay. Another person is now taking him to court to get the business owner Terry Davison to pay the debt he owes him

30 January 2020
Unprompted review
Rated 1 out of 5 stars

I had a pretty bad experience with this…

I had a pretty bad experience with this company. The moving part was absolutely fine and the guys doing it were very efficient and professional, so if you're just moving you're fine. The storage part of the company though was a debacle...terrible communication, erratic invoicing, I had to request an invoice to pay, got reminders for unpaid invoices when I hadn't received any and it was also more expensive then I had anticipated. However the nail in the coffin was when I moved out. I could not get in contact with them for weeks. It was over the christmas and new year period but there was no information on their website about being closed, no out of office replies from their email and no information on their message bank or after hours numbers to call. With the number of terrible reviews online I thought they had gone bankrupt and was getting very worried. It made what should have been a restful holiday into a really stressful time. I wouldn't use them again and I felt it my duty to warn others!

9 January 2020
Unprompted review
Rated 5 out of 5 stars

As easy as it gets

These guys made our move so much easier than I thought it would be, thanks!

30 May 2019
Unprompted review
Prestige Moving logo

Reply from Prestige Moving

Hi Fiona,

We are pleased to hear you were happy with our removalists service and thank you for your kind review.

Kindest Regards - The Prestige Moving Team

Rated 5 out of 5 stars

Great customer service and excellent…

Great customer service and excellent service. Have used Prestige Moving a few times now and they never fail to impress. Highly recommended!

28 May 2019
Unprompted review
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Reply from Prestige Moving

Hi Debbie,

Thanks for your review and we are pleased you were happy with our service. If we can be of any further assistance please let us know.

Kindest Regards - The Prestige Moving Team

Rated 5 out of 5 stars

prestige removals...impressive customer service

This company and their customer service are very impressive
I have used them for storage and two removals and I intend to use them again
From the very first call to the follow ups and confirmations in between, felt very secure and knew the job would be done well
Nothing is too much trouble

22 May 2019
Unprompted review
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Reply from Prestige Moving

Hi Leonie,

Thanks very much for your kind review, very happy to hear our removalists in Melbourne are providing a great service.

Kind Regards - The Prestige Moving Team

Rated 5 out of 5 stars

I found the cooperation from Vince in…

I found the cooperation from Vince in attaining a quote to confirming the packing & move clean as nothing was too much.
Then come packing and move day Wes and his team made sure nothing was too much trouble. thanks team

3 May 2019
Unprompted review
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Reply from Prestige Moving

Hi Ian,

We are pleased that our Prestige team of removalists met your expectations and appreciate you sharing your experience.

Thanks again - The Prestige Moving Team

Rated 5 out of 5 stars

Great movers.

Fast efficient and courteous. Reasonable rates.

4 April 2019
Unprompted review
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Reply from Prestige Moving

Thank you for the review Jenny, very much appreciated.
Kind Regards - The Prestige Moving Team

Rated 5 out of 5 stars

Worked hard and very helpful

4 April 2019
Unprompted review
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Reply from Prestige Moving

Hi Peter,

Great to hear, we will continue to be of a high standard as we value and always aim to exceed all of our customers needs.

Thanks again - The Prestige Moving Team

Rated 4 out of 5 stars

The movers were on time

The movers were on time and very polite. They loaded the truck with care. However, I don’t believe the truck was big enough as by the time everything was loaded, they almost had to push to shut the doors. When we got to the other end, the men did a wonderful job of unpacking and so far there have been no breakages. I would definitely use them again and will recommend them to family and friends. Thanks Prestige.

29 March 2019
Unprompted review
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Reply from Prestige Moving

Hi Jennie,

Thanks for your review as we are pleased to hear your move was made somewhat easier with our assistance.

Please let us know if we can assist again in future with any and all of your Removal and Storage needs.

Kindest Regards - The Prestige Moving Team

Rated 5 out of 5 stars

Wow this company is so customer…

Wow this company is so customer responsive
From the time I checked their website and spoke to them on the phone right through to their storage and pick up service, I have been nothing but impressed by the quality of people and and their service
Forget the big names in storage and moving, go to these people, they are good value and great to deal with at any time!

22 February 2019
Unprompted review
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Reply from Prestige Moving

Hi Leonie,

We are pleased to hear you were happy with our service and thank you for your kind review.

Kindest Regards - The Prestige Moving Team

Rated 5 out of 5 stars

Enthusiastic

Enthusiastic, quick and respectful of the items

21 February 2019
Unprompted review
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Reply from Prestige Moving

Hi David,

Thanks for your review and we are pleased you were happy with our service. If we can be of any further assistance please let us know.

Kindest Regards - The Prestige Moving Team

Rated 5 out of 5 stars

A lovely pair of boys arrived on time…

A lovely pair of boys arrived on time and finished quicker than expected hope I get them when I am ready to get my furniture back.
Thanks heaps to admin too so easy to organize payment and cheerful atitude.

19 February 2019
Unprompted review
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Reply from Prestige Moving

Hi Debra,

Thank you for your kind review as we always strive to meet your expectations.

Thanks again - The Prestige Moving Team

Rated 5 out of 5 stars

Well done

Second time using Prestige Moving and once again terrific service. Dedicated and hard working, they took the stress out of our house move. Thank you!

4 February 2019
Unprompted review
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Reply from Prestige Moving

Hi Marissa,

Thanks for your review and we are pleased you were happy with our service. If we can be of any further assistance please let us know.

Kindest Regards - The Prestige Moving Team

Rated 5 out of 5 stars

Wes and Justin were just great

Wes and Justin were just great. Took great care with what had to be moved. Arrived on time and did what needed to be done.

23 January 2019
Unprompted review
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Reply from Prestige Moving

Hi Anna,

We are pleased that our Prestige team of removalists met your expectations and appreciate you sharing your experience.

Thanks again - The Prestige Moving Team

Rated 4 out of 5 stars

would Recommend moving not packing

Removalists were fantastic and a pleasure to work with - and communication with the office was comprehensive and informative!
However - I question the money I spent on the packing as I had done a lot myself and value for money was underwhelming!

18 January 2019
Unprompted review
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Reply from Prestige Moving

Hi Cathy,

Very happy to hear our Melbourne Removalists done a great job!

Thank you for the review Kind Regards -

The Prestige Moving Team

Rated 5 out of 5 stars

One of the easiest moving experiences I’ve had

Very easy to deal with, worked solidly, fast and carefully. Would definitely recommend Prestige Moving to anyone.

23 December 2018
Unprompted review
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Reply from Prestige Moving

Hi Dave,

Thanks very much for your kind review, very happy to hear our removalists in Melbourne are providing a great service.

Kind Regards - The Prestige Moving Team

Rated 5 out of 5 stars

Would recommended to anyone

Men did a great job in hot conditions. Very polite and courteous and i would recommend them to anyone.

15 December 2018
Unprompted review
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Reply from Prestige Moving

Hi Colin,

Thanks for your review and we are pleased you were happy with our service. If we can be of any further assistance please let us know.

Kindest Regards - The Prestige Moving Team

Rated 5 out of 5 stars

Top service

Turned up when they said they would, each time, completed the job and on return they were happy to assist moving equipment when minds were changed as to where it should be positioned. Highly recommended.

12 December 2018
Unprompted review
Prestige Moving logo

Reply from Prestige Moving

Hi Lois,

We are pleased that our Prestige team of removalists met your expectations and appreciate you sharing your experience.

Thanks again - The Prestige Moving Team

Rated 4 out of 5 stars

I was extremely happy with Sammy and…

I was extremely happy with Sammy and Simmy who helped u move last week. Nothing was too much trouble😀

24 November 2018
Unprompted review
Prestige Moving logo

Reply from Prestige Moving

Hi Cathy,

Thank you for your kind review as we always strive to meet your expectations.

Thanks again - The Prestige Moving Team

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