Rapid delivery, good quality pan set including stockpot, plus range of kitchen utensils. Have used several times now and working well with the induction hob, Pans feel robust, heavy enough but weigh... See more
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About Prestige
Written by the company
We’re here to help you choose the right products for your kitchen.
Practical, quality designs that make cooking more enjoyable and cleaning up less of a chore! We’ve been trusted by generations for over 80 years.
Using our expertise and customer research, our mission is to create problem solving products that save time and fuss in the kitchen. From first timers to experienced cooks, we’re always there when you need us.
Prestige. Cooking made easy. Shop Mickey and Friends Bakeware Shop Nadiya Hussain Cookware Shop Pressure Cookers Shop Eco Kitchen Contact Us
Contact info
Riverview Road, CH62 3RH, Bromborough, United Kingdom
- 0151 482 8282
- https://www.prestige.co.uk/pages/contact
- prestige.co.uk
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Replied to 97% of negative reviews
Typically replies within 1 week
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Cast iron frying/cooking oan.Easy to order
Easy to order. Came beautifully packaged.
Feel a safe way of cooking. From hob to oven with no ness. I will treasure and look after it. Thank you.
Prestige delivers!
As always I recieved my order quickly. I wasn't expecting it to be so quick with it being Christmas time, but it was & everything I ordered arrived.
My only downside was the parcel delivery, who didn't knock/ring the bell but tried to push the parcel through the door. After no success they left it in very heavy rain outside my dustbin for an hour before I realised I'd had a text from them.
Good quality saucepan set.
After searching for a long time to replace my old, scratched and worn out saucepans, I eventually found this Prestige set.
They are classed as lightweight saucepans, which is one of the reasons that I purchased them. However they are slightly heavier than I would have liked as I've got fibromyalgia and struggle to lift things, I would have preferred them a bit lighter. In saying this they are very sturdy and fantastic quality.
The handles on top of lids and the handles are made of some sort of rubber so don't get hot to the touch which is another benefit. All in all I am very pleased with this set and am expecting them to last a long time.
Quick delivery and well packaged.
I would definitely recommend.
Almost 5* but not quite
The careline staff were helpful and guided to buy the spare parts I needed for my pressure cooker which was elderly.
However I had difficulty on the assembly due to the lack of instructions. Perhaps an exploded drawing (which I found on the Lakeland website) could be supplied with the spare parts that have been upgraded/revised over time.
Other than this point I appreciate having my pressure cooker back in service.
well made
arrived promptly, well packed, wife very impress with quality of finish and lid handle design, saucepan handles and lid handles very well fitted, with secure mounts. have only use once and cooked very quickly, so must have efficient heat transfer, looking forward many good meals with new saucepans
Very good service and product seems to…
Very good service and product seems to work but I haven’t used all that I ordered . Bought extra to save on postage .
Can't askformore
I placed an order for a spare part, the price was OK, delivery was on time, the part fitted and the part works.
The part I ordered arrived as advised…
The part I ordered arrived as advised and is the correct part.. My only issue is that months and months ago I tried to get this item and it was out of stock supposedly being available in October. I was on a list as I thought to be told when it was back in stock. I was not contacted and it was only when I recontacted you in Dec that the order could be made.
I was able to speak to someone in…
I was able to speak to someone in Customers service who returned my call. This was appreciated as you rarely find a human person to speak to these days,
Very heavy
Bought a split pan to replace a previous one - this one is very heavy. Delivery not good. Went to one delivery hub 11 miles from us and then sent to another one 16 miles the other direction!! I could save them a fortune and the size of the box was massive.

Reply from Prestige
Rapid delivery, good quality, communucation needs improving..
Rapid delivery, good quality pan set including stockpot, plus range of kitchen utensils. Have used several times now and working well with the induction hob, Pans feel robust, heavy enough but weight feels well balanced when handling; lids don't rattle when boiling and liquids simmer nicely on lowest (induction 1) setting. Nice touches with utensils include whisk being open ended so no clumping of ingredients and flat scrapper on side of masher helps clear potato from side of pan. Overall, very happy with products. Only 4* because info on delivery not provided until items actually dispatched. Only took a few days but could have been left hanging for weeks with no idea of when they'd arrive. Communication definitely needs improving.
New lease of life for old pressure cooker
The solution to my problem with my old Prestige Pressure Cooker as suggested has worked and I couldn't be happier.
Very poor customer support
Parts ordered arrive damaged due to inadequate packing.
A fragile item in a paper envelope doesn’t work.
Despite reporting this and being told to expect a response within 24 hours I am still waiting, 48 hours later!

Reply from Prestige
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