Prestige Watches UK Reviews 

234
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I approached Marcelo to handle the sale of my Rolex and he offered an excellent service from start to finish. Communication was clear throughout, with honest and realistic advice on pricing and timesc... See more

Rated 5 out of 5 stars

Having been quoted well over £500.00 by the factory to service my elderly Rolex Datejust I decided to try & find someone competent enough to do the job at a more reasonable price. Looking around I fou... See more

Rated 5 out of 5 stars

Well I came back!! Second purchase from Marcelo and had a lovely time talking and chatting and bought a beautiful Breitling Chronomat Evolution with MOP dial, 18k gold and diamond bezel full set etc t... See more

Rated 5 out of 5 stars

I highly recommend Prestige Watches UK. Having seen a watch advertised on line I made an appointment to view. The watch more than met expectations. Dealing with Marcelo is a delight. He is knowled... See more

Company details

  1. Watch Store

Written by the company

Prestige Watches UK exists for one reason - to help watch lovers with their buying & selling watch goals. As a reliable and trustworthy professional in the industry my mission is to spread watch-happiness. I work hard to ensure client satisfaction, competitive pricing and a safe and secure service from start to finish.


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5.0

Excellent

TrustScore 5 out of 5

234 reviews

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5.0

All reviews

(234)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent from start to finish!!

Top notch sale from start to finish. Communication was great. Very quick to answer any questions. Followed the delivery process along giving updated to me along the way. Watch was even better than described! You cannot go wrong buying from these fine folks!!!

1 July 2023
Unprompted review
Rated 5 out of 5 stars

This was my second time dealing with…

This was my second time dealing with Marcelo and can only say good things about him. Buying your first luxury watch is always a daunting experience especially given how much money you can part with. I knew when it came to buying my first Rolex that I wouldn't just go to any dealer and that I would only go to one that I trusted and also had a good reputation. Even if that meant paying a little bit more. Based on my positive first transaction with Marcelo I said I'd give him the business again.

Everything about the whole transaction was never too much hassle for Marcelo. It took a few weeks between getting payments across and actually arranging a time to meet and collect the watch but we both got their in the end (Mainly delayed due to my busy schedule). Marcelo was very accommodating in terms of setting a date and time to meet that suited both of us. He maintained great communication through the entire process and was more than happy to answer any questions I had about the watch.

Once we met, Marcelo and I sat down and probably talked about watches, life and sports for close to an hour before actually exchanging the watch. He a fantastic guy to deal with and really makes you feel at ease when buying such and expensive item. Once I received the watch and the box and papers only then could I truly appreciate the true beauty of the timepiece I had just acquired. The watch itself was a dream come through for me and I haven't been able to stop looking at it since.

Overall I can't recommend Marcelo enough. He's a breath of fresh air in the grey market. The values he prides himself on as mentioned in his website follow through to real life. He's honest, trust worthy and very knowledgable of the watch world and will go out of his way to ensure the best experience for his clients. If you're looking for your next watch then I believe you do not need to look any further and it's evident I'm not the only one that thinks this way too based on his previous 5 star reviews.

Thanks again Marcelo! Looking forward to getting the next watch from you hopefully soon.

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Lovely experience

I’m so glad we went to Marcelo’s to pick up the watch. He was very helpful and informative. It made the buying experience special.
I love my new watch.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Prestigious service from Prestige Watches

I recently made the decision to sell my Rolex Lady Datejust watch. Having had a number of disappointing valuations and reading excellent reviews for Marcelo at Prestige Watches, I decided to make contact. From the initial enquiry and discussions re valuation, marketing and expected timescale, I asked Marcelo to market my watch for me, at a realistic price, subject to agreed selling fees. He couldn’t have been more helpful and professional throughout the process - from courier collection, advice on insurance, confirming receipt and excellent photographs/listings. I was kept up to date throughout the sale process. I was expecting to wait weeks or maybe months for the right buyer to come along. 11 days after listing, Marcelo received an enquiry he felt was genuine and the watch was sold on day 12 with funds in my account within 3 hours! If you are looking to source a watch, sell one or get advice I wouldn’t hesitate in recommending Marcelo. 10/10

20 June 2023
Unprompted review
Rated 5 out of 5 stars

What a great experience

What a pleasure it was meeting and dealing with Marcelo today. Made me feel very comfortable, extremely knowledgable and I will definitely be a returning customer to Prestige Watches UK very soon ! Thank you!

23 May 2023
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish!

Well, I acquired my first real luxury watch and was slightly apprehensive at first. First, I researched the seller and it all looked good. I was not disappointed. Marcelo is an extremely helpful, kind and professional individual. Nothing seems to be too much trouble for him and his response times on Whatsapp were very fast during the sale and after. He patiently waited for the funds to arrive in my account so that I was able to pay him. You would have trouble to find any better watch-dealer. Also, the price for the watch was fair, so I didn't bother negotiating. Highly recommended!

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Buying my first rolex

My first experience with this company was first class form choosing my watch to paying with trust to delivery was total professional Thankyou marcelo

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional and professional service and knowledge of the luxury watch brands..I was made extremely comfortable when selling my watch and would confidently recommend prestige watches and when looking to purchase a replacement prestige watches would be my First port of call.. Chris Smith

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Watchmaker

I highly recommend Marcelo and his team at Prestige Watches they completed an excellent job servicing my vintage Tudor watch. They did a Proper Job.
Terence G Darlington UK

4 March 2023
Unprompted review
Rated 5 out of 5 stars

Perfect experience from start to finish

We had a great experience buying from Prestige Watches. Marcelo was really helpful and was very knowledgable. He explained everything we wanted to know about the watch and we look forward to returning again in the future when we are looking for the next birthday present!

14 January 2023
Unprompted review
Rated 5 out of 5 stars

Personal Service For Cherished Watches

After much searching for Someone to Trust with my 30 ur Old Tag Heuer Night Diver I decided to go Local/Independent and found Marcelo.Marcelo Offers a True Personal service Rarely seen today at a reasonable cost I'm sure His Business is only Going to go From Strength to Strength

9 January 2023
Unprompted review
Rated 5 out of 5 stars

So glad I came to Prestige Watches

So glad I came to Prestige Watches, Marcelo put all my concerns at ease with his wealth of Knowledge. Great company, and a real gentleman. 100% would reccomend dealing with Prestige Watches with anything watch related. He Knows his stuff.

6 December 2022
Unprompted review
Rated 5 out of 5 stars

An absolute gentleman and trustworthy

Marcelo is an absolute gentleman and a pleasure to work with. He is trustworthy and helpful. I felt in secure hands and had an excellent relationship with him. Communication was excellent. I would have no hesitation in recommending him and his exemplary service.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Marcelo was a pleasure to deal with

Marcelo was a pleasure to deal with. The watch arrived and it's stunning. He also helped out with a few issues with shipping quickly too. Would definitely recommend him if you're looking for a straight forward and honest grey market dealer.

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Great support and advice

I discovered Prestige Watches by chance. Marcello has been a great help with my recent venture into watch collecting: friendly, knowledgable, willing, enthuastic, ... He sourced a vintage watch for me and got a great price, arranged for my fathers watch to be serviced and resolved a problem. I highly Prestige Watches.

25 October 2022
Unprompted review
Rated 5 out of 5 stars

An excellent professional watch dealer

I approached Marcelo at Prestige Watches for advice & support in selling my watch. Marcelo has been so helpful & has offered me an immense amount of useful advice in how I should proceed with the sale. His polite, courteous manner has made him a pleasure to deal with. I would recommend Prestige watches to anyone in the process of buying or selling a pre-owned quality watch.

28 October 2022
Unprompted review
Rated 5 out of 5 stars

Marcelo at prestige watches Ltd …

Marcelo at prestige watches Ltd was so helpful when I made enquiries about the Rolex watch. The purchase was so efficient. The watch went to get authenticated and I had it in a couple of days very good service highly recommended

27 October 2022
Unprompted review

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